Tim Hortons
1595 16th St E, Owen Sound
(519) 371-8611
Recent Reviews
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I love Irene to serve my coffee shes has a sweet smile shes fantastic!!
Food was good ans they took my order very patiently. Always first place to go when I start my day.
This tim hortons is one of the best in the town.
Staff is so friendly
Always got fresh coffee from them
They made my day everyday while serving with the smile…
And last but not least service is too fast here..
Great staff!
Couldn't understand them and they couldn't understand me. I'm far from rasist however thats the last time I go to this Tim Hortons since none of the workers were Canadian.... I don't support business' that don't support Canada, Sorry.
Son got a ryan reynolds egg box this morning and he found a black hair in it. Thats disgusting do better!!!! Will not order food there again
Ethel is the sweetest and kindest lady I have ever met. It’s nice seeing people with good customer service skills.
Drive thru was quick but it can be difficult to understand what is being said when the person speaks so fast.
Super staff! The woman on the cash for inside service is lovely. I think her tag said Barbie. So refreshing to have customer service like that.
This location is so fast and the staff here are all so friendly. I’m blown away how hard this store works ! Excellent service !
Restaurantji Recommends
Love this location. Never had a bad experience. Staff are always super friendly (drive through and in-store)!! This is my go to location as it’s close by to work and I’m glad it is!!
I go through this location everyday and over the past year things have gotten worse. It's almost like they don't care, coffee is never stirred, half the time it is burnt or old coffee. There are a couple employees that are amazing barb and cam on drive thru are great. The rest do not care, the quality has gone way down since Faye owned it. She would have never let things get like this.
Ordered a coffee it was fresh that's always good but the coffee wasn't filled to the line where it was suppose to it was inch lower I don't pay 2
Dollars to get half coffee person felt like he wasn't happy to be there
No comments to their food quality and service in store.
However, worst service for third party drivers.
At the end, it doesn’t make sense that driver has to wait for 10 minutes to take the order which is ready to pick up and nobody is eventually asking the number.
When I was helped then she dumped the coffee because it was cold now waited 5 minutes to get my order.
Dear manager, if you try to maintain labour cost, that’s absolutely fine. At least follow the rule> first come first go.
2). Give system more time to assign the driver as we cannot waste 20 minutes to just wait and listen sorry again and again.
To the staff > before making gatherings at back, check once at front as well that someone is waiting for the order which ready to pick / if it is ready then give permission to use to pick it up by ourselves.
Thanks.
Helpful staff
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