They have a long list of flavours. The taste was good. We bought mango, peanut chocolate, cheesecake and mocha flavours. Except mango all were good and was soothing in scorching heat of the first day of summer.
Kaylee Emerson
Best ice cream in paris. Paige is always so bubbly and provides the best customer service!
A \u0026 O
We have come to this joint multiple times. Each time, the service has been good.
Today, we feel quite frustrated. We stood in line at 8:35pm. At 8:58pm, before the family in front of us was served, we were told that they will not serve us past 9:00pm and the window will be closed because they do not get paid past 9pm. We were the next in line. At 9:00pm, when we approached the window, we were told that it was closed. There were only six people left including us. They said they hadn’t gotten a break since 3pm.
While we understand and empathize that it has been a long day, we would have appreciated being told earlier. How is the customer suppose to know? How can the customer who has been patiently waiting in line for 25 minutes be told 2 minutes before closing that they will not be served? If we knew, we wouldn’t have waited.
Moving forward, it might be helpful if there was an additional employee working to support the existing, hard working staff. Perhaps the employee could get overtime to ensure that the few customers who have been patiently been waiting can be served. Maybe there could be a sign out front so that people are aware that service will stop at the closing time.
Samia Nabi
Ice cream tastes so good, nice and clean place .. but the quantity of scoops is not good..
Divya Ramaswamy
The flavours here sounded very interesting, and they have a really long list! The ladies at the counter were friendly and efficient. The Banana Pie ice cream was the pick of the lot from what we tried. The others were average, particularly the Lavender Lemon. It was lemony enough but there was barely any lavender.
B Smith
Great ice cream but 2 stars for the very rude, impatient woman behind the counter. Incredibly rude to my elderly parents who had a bit of trouble paying with an international card. Yes we can read your sign, but there's no need to be condescending about it. Learn to be patient or try a new industry. We won't be back.
Debbie
Need a few more dairy free/lactose intolerance selections please.
Atmosphere: 5
Food: 4
Service: 5
Bailee Hargrove
We had their ice cream truck at our wedding and they were incredible! So accommodating and great price. The ice cream was insanely delicious and the portions were phenomenal in size. Also, the owner was the absolute sweetest human! Would have them for more events in the future! Couldn’t recommend them more!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle Cone Ice Cream, Pistachio Almond, Fudge, Mint Chip, Lavender Lemonade, Hard Ice Cream
Maha Yousufi
I had a scoop of lemon lavender and it was so good and refreshing!
Atmosphere: 5
Food: 5
Service: 5
Dee Morgan
WOW. One of the best kept secrets in Paris, Ontario We both had rum and raisin.. The ice cream had a nutmeg flavor. We went back for seconds.
They have a long list of flavours. The taste was good. We bought mango, peanut chocolate, cheesecake and mocha flavours. Except mango all were good and was soothing in scorching heat of the first day of summer.
Best ice cream in paris. Paige is always so bubbly and provides the best customer service!
We have come to this joint multiple times. Each time, the service has been good.
Today, we feel quite frustrated. We stood in line at 8:35pm. At 8:58pm, before the family in front of us was served, we were told that they will not serve us past 9:00pm and the window will be closed because they do not get paid past 9pm. We were the next in line. At 9:00pm, when we approached the window, we were told that it was closed. There were only six people left including us. They said they hadn’t gotten a break since 3pm.
While we understand and empathize that it has been a long day, we would have appreciated being told earlier. How is the customer suppose to know? How can the customer who has been patiently waiting in line for 25 minutes be told 2 minutes before closing that they will not be served? If we knew, we wouldn’t have waited.
Moving forward, it might be helpful if there was an additional employee working to support the existing, hard working staff. Perhaps the employee could get overtime to ensure that the few customers who have been patiently been waiting can be served. Maybe there could be a sign out front so that people are aware that service will stop at the closing time.
Ice cream tastes so good, nice and clean place .. but the quantity of scoops is not good..
The flavours here sounded very interesting, and they have a really long list! The ladies at the counter were friendly and efficient. The Banana Pie ice cream was the pick of the lot from what we tried. The others were average, particularly the Lavender Lemon. It was lemony enough but there was barely any lavender.
Great ice cream but 2 stars for the very rude, impatient woman behind the counter. Incredibly rude to my elderly parents who had a bit of trouble paying with an international card. Yes we can read your sign, but there's no need to be condescending about it. Learn to be patient or try a new industry. We won't be back.
Need a few more dairy free/lactose intolerance selections please.
Atmosphere: 5
Food: 4
Service: 5
We had their ice cream truck at our wedding and they were incredible! So accommodating and great price. The ice cream was insanely delicious and the portions were phenomenal in size. Also, the owner was the absolute sweetest human! Would have them for more events in the future! Couldn’t recommend them more!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle Cone Ice Cream, Pistachio Almond, Fudge, Mint Chip, Lavender Lemonade, Hard Ice Cream
I had a scoop of lemon lavender and it was so good and refreshing!
Atmosphere: 5
Food: 5
Service: 5
WOW.
One of the best kept secrets in Paris, Ontario
We both had rum and raisin.. The ice cream had a nutmeg flavor. We went back for seconds.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle Cone Ice Cream
Restaurantji Recommends
Great ice cream and great price. Only place I go for ice cream.
Atmosphere: 4
Food: 5
Service: 5
Super cute store! Great flavours.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle Cone Ice Cream, Pistachio Ice Cream with Almonds, Hard Ice Cream
Great place! Had a great experience and I love Shaws ice cream. The only downfall is the scoops were a little too small for this ice cream lover!
Atmosphere: 5
Food: 4
Service: 5
Wonderful scoops
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle Cone Ice Cream
Very good ice cream place. Melanie is very corteous and very good with kids. Price is very affordable.
Atmosphere: 5
Food: 5
Service: 5
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