Smaller nice shop, limited seating, same great coffee. Staff was friendly and great. No issues, and very clean. Thank you staff for your hard work and dedication.
Atmosphere: 5
Food: 5
Service: 5
Lady
I usually enjoy Starbucks, but lately the service at this location has really gone downhill. I waited about 10 minutes in the drive-thru, which is understandable when it’s busy, but the interaction itself felt cold and unwelcoming. When I got to the window, I greeted the barista with, “Hi, how are you?” and only got a smile in response. After I pressed “no tip” on the debit terminal, her demeanour noticeably changed.
When she handed me my coffee, I said, “Thank you, have a nice day,” and she didn’t respond at all. The same thing happened when I placed my order, I said thank you, and she just said, “Drive up.” It’s becoming more like a Tim Hortons experience, except at least Tim Hortons doesn’t ask for a tip at the drive-thru.
I understand everyone has off days, but Starbucks has always been known for friendly, genuine service that’s part of what makes it worth the extra cost. I really hope this location gets back to that standard.
Atmosphere: 1
Service: 1
Lucie Cullen
Parry Sound, Ontario They made me a pour over decaf that was sooooo good!
Atmosphere: 5
Food: 4
Service: 5
Lev Gissin
Slow……..
Rosalyn Brear-Madigan (Rosie)
Took 20 minutes for one coffee I mobile ordered before I left my driveway
I understand they have a lot of new hires but they were training someone on the bar at the busiest time ??? Kinda silly to me
I was not impressed with the lack of urgency for drinks being made & zero communication throughout it. Ex; I’m working on so & so’s drink now.
I am usually thoroughly impressed but lately it’s been taking ridiculous times & there is no friendly atmosphere when you walk in the door.
Atmosphere: 1
Service: 1
Bill Leong
Just stopped for a quick coffee
Atmosphere: 4
Food: 4
Service: 4
Susie Filice
Super friendly! Drink was made perfectly to order.
Atmosphere: 5
Food: 5
Service: 5
Rena Haskim
It's a Starbucks. We love it
Atmosphere: 5
Food: 5
Service: 5
Kim Thompson
Love! Great team. Lots of choices
Atmosphere: 5
Food: 5
Service: 5
Taylor Jones
The supervisor on duty was unfortunately very rude to both staff and customers, raising her voice and telling everyone to leave the store. I understand that technical issues can happen, and I didn’t mind waiting when the online ordering system went down. However, it ended up taking nearly 30 minutes just to receive one drink, and when we politely asked for a refund so we could leave, we were told to process it through the app—which wasn’t possible in this situation. It would be helpful if the supervisor had more training on how to handle these issues and communicated with more patience and professionalism.
There was a power outage when we arrived and we waited patiently for it to come back on. In the mean time the older lady working who by the way was not wearing a hairnet nor ponytail proceeded to yell at us to get out of the store and so on. It was extremely rude and disrespectful. The lady actually rolled her eyes at my friend waiting for her drink ….also her treatment of the employee being trained was horrendous. This lady has zero business being in the food and beverage industry! Do better…
Service: 1
Simon Shim-Sutcliffe
All the new hires can’t get your order straight
Eden Masiero
30min for 2 grande 1 tall drink. Don't waste your time. New AI system de-prioritizes half your order so 2 drinks come 15 minutes before the third. Everyone asking when theirs is coming puts them further behind. Embarrassing visit and I am a die hard Starbucks lover. Owner was in, sat and did nothing but get in workers way.
Atmosphere: 1
Food: 3
Service: 1
Ray McDonald
The staff here are great. Super friendly, services fast and as always our drinks are tasty.
Atmosphere: 5
Food: 5
Service: 5
Sylvia Plain
was there today at 1230. it took 35 minutes to get an online order. all of the staff were incredibly rude and incompetent. worst starbucks ive ever been to. new location, new owners. fire your employees.
Smaller nice shop, limited seating, same great coffee. Staff was friendly and great. No issues, and very clean. Thank you staff for your hard work and dedication.
Atmosphere: 5
Food: 5
Service: 5
I usually enjoy Starbucks, but lately the service at this location has really gone downhill. I waited about 10 minutes in the drive-thru, which is understandable when it’s busy, but the interaction itself felt cold and unwelcoming. When I got to the window, I greeted the barista with, “Hi, how are you?” and only got a smile in response. After I pressed “no tip” on the debit terminal, her demeanour noticeably changed.
When she handed me my coffee, I said, “Thank you, have a nice day,” and she didn’t respond at all. The same thing happened when I placed my order, I said thank you, and she just said, “Drive up.” It’s becoming more like a Tim Hortons experience, except at least Tim Hortons doesn’t ask for a tip at the drive-thru.
I understand everyone has off days, but Starbucks has always been known for friendly, genuine service that’s part of what makes it worth the extra cost. I really hope this location gets back to that standard.
Atmosphere: 1
Service: 1
Parry Sound, Ontario
They made me a pour over decaf that was sooooo good!
Atmosphere: 5
Food: 4
Service: 5
Slow……..
Took 20 minutes for one coffee I mobile ordered before I left my driveway
I understand they have a lot of new hires but they were training someone on the bar at the busiest time ??? Kinda silly to me
I was not impressed with the lack of urgency for drinks being made & zero communication throughout it. Ex; I’m working on so & so’s drink now.
I am usually thoroughly impressed but lately it’s been taking ridiculous times & there is no friendly atmosphere when you walk in the door.
Atmosphere: 1
Service: 1
Just stopped for a quick coffee
Atmosphere: 4
Food: 4
Service: 4
Super friendly! Drink was made perfectly to order.
Atmosphere: 5
Food: 5
Service: 5
It's a Starbucks.
We love it
Atmosphere: 5
Food: 5
Service: 5
Love! Great team. Lots of choices
Atmosphere: 5
Food: 5
Service: 5
The supervisor on duty was unfortunately very rude to both staff and customers, raising her voice and telling everyone to leave the store. I understand that technical issues can happen, and I didn’t mind waiting when the online ordering system went down. However, it ended up taking nearly 30 minutes just to receive one drink, and when we politely asked for a refund so we could leave, we were told to process it through the app—which wasn’t possible in this situation. It would be helpful if the supervisor had more training on how to handle these issues and communicated with more patience and professionalism.
Food: 1
Service: 1
Restaurantji Recommends
There was a power outage when we arrived and we waited patiently for it to come back on. In the mean time the older lady working who by the way was not wearing a hairnet nor ponytail proceeded to yell at us to get out of the store and so on. It was extremely rude and disrespectful. The lady actually rolled her eyes at my friend waiting for her drink ….also her treatment of the employee being trained was horrendous. This lady has zero business being in the food and beverage industry! Do better…
Service: 1
All the new hires can’t get your order straight
30min for 2 grande 1 tall drink. Don't waste your time. New AI system de-prioritizes half your order so 2 drinks come 15 minutes before the third. Everyone asking when theirs is coming puts them further behind. Embarrassing visit and I am a die hard Starbucks lover. Owner was in, sat and did nothing but get in workers way.
Atmosphere: 1
Food: 3
Service: 1
The staff here are great. Super friendly, services fast and as always our drinks are tasty.
Atmosphere: 5
Food: 5
Service: 5
was there today at 1230. it took 35 minutes to get an online order. all of the staff were incredibly rude and incompetent. worst starbucks ive ever been to. new location, new owners. fire your employees.
Atmosphere: 1
Food: 1
Service: 1
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