Brum's Dairy LTD
631 Bruham Ave, Pembroke
(613) 735-2325
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
The black forest log was delicious.
Always a pleasant experience.
The ice cream was amazing, and the service was wonderful.
Long standing local business good food good prices
Terrible service. Simple minds
Great selection of ice cream, both soft serve and scoopable flavours, cheese, milk, creams and other dairy products.
You get the lovely smell of waffle cones as you walk in! Friendly staff, clean facility and icecream, what more could you want. For families with little kids, there is a diaper change station in the bathroom and kid friendly chairs with colouring pages.
Large portions, affordable, good ice cream, and friendly service.
Very good quality and prices on ice cream. Poutine was decent but could be served warmer. Most of the ice cream are either Chapman's or Reid's Dairy. Overall solid.
Get our ice cream from brums and it is goooood stuff.
Restaurantji Recommends
Ice cream is good but nothing out of the ordinary. Very few flavours and nothing really unique. Place is run by teenagers/very young staff that should be either trained properly or supervised by someone with customer service knowledge. We purchased 3 scoops in-store and went back for two more as our 5 year old wanted to try another flavor. Upon receiving it, the ice cream scoop broke off from my child's cone. The 3 young ladies working the counter just stared at us while we cleaned up the floor with napkins. They never offered to help us or to replace the kiddie scoop that fell. I found odd and one of the girls said they could replace the scoop, but we had to ask. The whole interaction was extremely awkward, and it discouraged me to recommend the place to others or to support the business in the future.
Very disappointed in the service this time. We brought the family for ice cream’s. I got the salted chocolate. It tasted off to me and my husband. I asked if I could replace just one scoop of it. They said no. Then she went and got someone. She said there is no way it is off and that no one else said it was bad so it wasn’t bad. They refused to replace just one scoop. Not really what I would call good customer service.
Absolutely love the ice cream! The chocolate salted caramel always tastes so good!
Ice cream is good but nothing out of the ordinary. Very few flavours and nothing really unique. Place is run by teenagers/very young staff that should be either trained properly or supervised by someone with customer service knowledge. We purchased 3 scoops in-store and went back for two more as our 5 year old wanted to try another flavor. Upon receiving it, the ice cream scoop broke off from my child's cone. The 3 young ladies working the counter just stared at us while we cleaned up the floor with napkins. They never offered to help us or to replace the kiddie scoop that fell. I found odd and one of the girls said they could replace the scoop, but we had to ask. The whole interaction was extremely awkward, and it discouraged me to recommend the place to others or to support the business in the future.
The best ice cream you will ever eat ! Lorraine ~ Petawawa Ontario ???
Loading...