Food is good. But air-condition needs to be fixed. Been there twice in the last months and roasted trying to eat my meal. This can't be good for the workers or customers.
Atmosphere: 1
Food: 4
Service: 1
Amanda Reader (Manda)
Food is good, but need to hire new staff. Ignore you for so long while i was there waiting for my pickup order for almost 10 mins while 1 worker made food for other customers and multiple workers walked past me, cleary all noticing someone at the cash. Terrible customer service, if the food wasnt so good i wouldnt be back. 10 for food 1 for bad workers .
Atmosphere: 1
Food: 5
Service: 1
Mahanaim Cs inc
Love the Services and
Atmosphere: 5
Food: 5
Service: 5
Garry H
All good, we enjoyed our visit.
Atmosphere: 5
Food: 5
Service: 5
Leashea Sage
Although I will continue to dine at Swiss Chalet, it will not be in Pembroke! This restaurant has horrible customer service!!! 6 out of my past 10 orders have been wrong, or just didn’t show up at all!!! On one occasion while in the restaurant to pick up an order, a customer with their dog and puppy (adorable) were the number one priority as our food came out and sat as the servers enjoyed playing with the puppy, discussing the breed and petting the dog. I finally had to ask if that was my order and they said yes, just a second and continued to enjoy the beautiful puppy. ? This one experience wasn’t the turning point but was the most ridiculous. More than anything I’m disappointed with lack of service, incomplete orders and lack of accountability.
Atmosphere: 1
Food: 4
Service: 1
Carol Smith
We placed our order online for a 3:45 pickups. At 4:15 they finally found our order sitting on a shelf under the counter!! Needless to say that they will never have our business again!
Atmosphere: 1
Food: 1
Service: 1
jsuder67
great meal in the Harveys. the service was great for the non traditional restaurant. nice looking dining room.
Marisol Es
It took almost 40 minutes to give us the food ordered for take-out. Butwe want to thank you for the amazing follow-up and the care your response input to resolve our matter.
Atmosphere: 5
Food: 5
Service: 5
Shane Davies
Your order will be wrong
Maryanne Brazeau
Great food and atmosphere, good service, other than they always run out of chicken, way b4 closing time. 1 to 2 hrs prior! And it's a bit pricey
I have ordered from here many times. EVERY TIME they have cancelled my order because they have no chicken. after speaking to an employee they told me they do not continually cook chickens for the whole day only in the morning. as a former chef im appalled at how they run this restaurant and will not be ordering again as they do not sell what they are most famous for and even I'd they did have it I would not appreciate day old chicken. get your restaurant in order.
Kevin K
It’s happened way too many times where I order a chicken sandwich with white meat. I drive 20 minutes home to find dark meat and they still charge the extra cost for the white meat. Sometimes they’ll call and say they ran out of white meat but most times they’re too brain dead to think of that.
Jimmy Pope
Verry rude service never go there again
Dan Martin
It's hit or miss depending on whose working. Most times the workers are great and the food and service are great, but when certain people are there the food is meh and aren't friendly, literally looking grumpy all the time. The one time we got a grilled chicken and it definitely was barely cooked, couldn't eat it. The main manager is awesome there. Super friendly, funny and awesome. I still go and recommend, just watch whose there
Alberi Stein
How is it that they have no food? I place an order for rib and chicken, and you don't have either?? And make me wait 40 mins just to tell me you don't have it! Terrible.
Food is good. But air-condition needs to be fixed. Been there twice in the last months and roasted trying to eat my meal. This can't be good for the workers or customers.
Atmosphere: 1
Food: 4
Service: 1
Food is good, but need to hire new staff. Ignore you for so long while i was there waiting for my pickup order for almost 10 mins while 1 worker made food for other customers and multiple workers walked past me, cleary all noticing someone at the cash. Terrible customer service, if the food wasnt so good i wouldnt be back. 10 for food 1 for bad workers .
Atmosphere: 1
Food: 5
Service: 1
Love the Services and
Atmosphere: 5
Food: 5
Service: 5
All good, we enjoyed our visit.
Atmosphere: 5
Food: 5
Service: 5
Although I will continue to dine at Swiss Chalet, it will not be in Pembroke! This restaurant has horrible customer service!!! 6 out of my past 10 orders have been wrong, or just didn’t show up at all!!! On one occasion while in the restaurant to pick up an order, a customer with their dog and puppy (adorable) were the number one priority as our food came out and sat as the servers enjoyed playing with the puppy, discussing the breed and petting the dog. I finally had to ask if that was my order and they said yes, just a second and continued to enjoy the beautiful puppy. ? This one experience wasn’t the turning point but was the most ridiculous. More than anything I’m disappointed with lack of service, incomplete orders and lack of accountability.
Atmosphere: 1
Food: 4
Service: 1
We placed our order online for a 3:45 pickups. At 4:15 they finally found our order sitting on a shelf under the counter!! Needless to say that they will never have our business again!
Atmosphere: 1
Food: 1
Service: 1
great meal in the Harveys. the service was great for the non traditional restaurant. nice looking dining room.
It took almost 40 minutes to give us the food ordered for take-out. Butwe want to thank you for the amazing follow-up and the care your response input to resolve our matter.
Atmosphere: 5
Food: 5
Service: 5
Your order will be wrong
Great food and atmosphere, good service, other than they always run out of chicken, way b4 closing time. 1 to 2 hrs prior! And it's a bit pricey
Atmosphere: 5
Food: 5
Service: 3
Restaurantji Recommends
I have ordered from here many times. EVERY TIME they have cancelled my order because they have no chicken. after speaking to an employee they told me they do not continually cook chickens for the whole day only in the morning. as a former chef im appalled at how they run this restaurant and will not be ordering again as they do not sell what they are most famous for and even I'd they did have it I would not appreciate day old chicken. get your restaurant in order.
It’s happened way too many times where I order a chicken sandwich with white meat. I drive 20 minutes home to find dark meat and they still charge the extra cost for the white meat. Sometimes they’ll call and say they ran out of white meat but most times they’re too brain dead to think of that.
Verry rude service never go there again
It's hit or miss depending on whose working. Most times the workers are great and the food and service are great, but when certain people are there the food is meh and aren't friendly, literally looking grumpy all the time. The one time we got a grilled chicken and it definitely was barely cooked, couldn't eat it. The main manager is awesome there. Super friendly, funny and awesome. I still go and recommend, just watch whose there
How is it that they have no food? I place an order for rib and chicken, and you don't have either?? And make me wait 40 mins just to tell me you don't have it! Terrible.
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