Tim Hortons

1230 Pembroke St W, Pembroke
(613) 735-4503

Recent Reviews

Sort by
Chris Tracy

Frequently gets orders wrong.

Jeramy Wheeler

I'm not one to complain but this is the 6th morning my order has been wrong after saying the order 3 to 4 Tim's in to the speaker in drive threw.... every order is always missing something

Tasha Landry

Great service, fast and friendly, and my iced coffee from this location is always made right! :)

james bond

Every single time I ask for milk in my ice coffee they put cream in it im so sick of having to throw my coffee out from this location I don't want a white ice coffee I want a dark one made with milk!! Just horrible handling of people's orders!

khadijah wahabu

Thank you so much for your service this place is wonderful I love the people over here and their food service is very quick and accurate . Thanks guys

Dawood Shah

Service was great . Thanks Harsh

Aiyana Caron

Could have been better. Extra slow not impressed

julie nadeau

sad because i ordered a donut, paid for it, got home, and there was no donut. very sad and i literally paid for it
plus i asked for one which she said that they didn’t have any which yeah I understand and then chose another and they still missed it???? devastated

Yan Desjardins

We waited for 5 minutes at the speaker, and nobody talked to us, a second car pulled at the second speaker and left after a minute and I decided to pull to the window and their excuse was the car before me ordered a lot of coffee. They should be able to talk to us and take our order. Very unprofessional

Sly Man

Staff was great! Actually was donuts and fresh!!

Maryann J

Horrendous customer service!! Drive thru window, Feb 18 around noon. The girl didn't even acknowledge my presence...just held out the debit machine, then shoved the 3 items out the window at me. Didn't once look at me, didn't say one single word. She spent the entire time gossiping with a coworker (I could easily hear the catty nastiness about a different coworker). Just awful. If i wasn't in a rush, I would have gone inside to speak to a manager. Do better Tim's.

Roxana Long

Sue may be a trainee but she is fantastic. Supper friendly, quick and efficient!

WILLIAM Richards

Went to drive through,ordered a coffee two sugar,q cream,received a black coffee,person could not speak English and did not understand to many foreign workers

Sara A.

You need to teach your staff quality control. Received a tea with a torn tea bag and lose tea throughout the drink. Gross. Would have taken 2 seconds to fix it however they served it anyway.

Taylor Bouwmeister

It was horrible service. it was 10:00 and the tim Hortons was open until 11 and they already turned off everything so I couldn't get bagels and ect. and they messed up my coffee order even though they read it through me TWICE.

Atmosphere: 1

Food: 3

Service: 1

Loading...