G-Ma's Ice Cream and Bakery

I don't leave reviews on Google, but I leave reviews because I had such a bad experience. I and my friend went camping at a nearby pp and searched for a high-rated place to buy ice cream for the children and visited here on the last day of the trip. The internet didn't work well in that area, so I couldn’t find the right way on google map and arrived around 6:40. She was collecting signs outside so I asked if the store was closed and she said she had 10 minutes. But the store closing time was 7 o'clock on Google. From the moment we entered the store, she had a bad look on her face, and our kids had to pay attention to her because she sighed every time we placed an order. I wanted to get out of the store, but I put up with it because of the children, and my friend put up with it and asked her if we were bothering you now. She forced a smile and said no, but she was equally unkind. We weren't the last guests, and customers came in after that. The worst thing is that she told us to take the order all at once and pay the bill without asking us. We want to separate bills but she said to us that “I already received the order input all at once, so I can't do it, if you want, you to take care of yourself and get it through e-Transfer. My friend said it strongly, so she did the calculation again. We received the worst customer service we've never received anywhere else, and we wanted to complain strongly, but we put up with it because of the children. She shouldn't have received customers if she wanted to close the store early. She had received a guest to make more money, she had to keep the least courtesy to the guest. Even our children complained about her attitude all the way home because of her rudeness. I hope she feels ashamed of the behaviour she did in front of the children.

Service: 1

All the baked goods r excellent, also the ground beef meat pies, friendly staff, always great chatting. C U soon.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Cake Pops, Brownies, Cinnamon Buns, Pecan Butter Tarts

Best ice cream

Atmosphere: 5

Food: 5

Service: 5

Love the Coconut Icecream and Waffle cones 🥥🍦

Lovely place to stop for ice cream and the pastries and other treats are to die for!!!!

Went for ice cream, can’t beat Kawartha Dairy. I regret not getting a butter tart, but it's a perfect reason to return.

Atmosphere: 5

Food: 5

Service: 5

So many great icecream flavours to choose from and large serving sizes. The servers were so friendly, you will not be disappointed!

Cozy place with a delicious milkshake.

Atmosphere: 5

Food: 5

Service: 5

Hands down the BEST butter tarts you will EVER eat. The pastry is buttery and so flakey. They are heavenly and an absolute must try!! I promise you won't be disappointed

Atmosphere: 5

Food: 5

Service: 5

The most moist, flaky, delicious butter tarts I've ever had!! A must try!!! G-mas is the place to go!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cupcakes, Cinnamon Buns, Ice Cream Cakes

This Little bakery/ Ice cream store has the most amazing butter tarts I have ever put in my mouth..... and the owner is a sweetheart ......I recommend trying everything

Atmosphere: 5

Food: 5

Service: 5

The most amazing butter tarts I've ever had ! A must try! 😋 #buttertarts

The web site shows you are open until 6pm. I have gone by twice and the place is in darkness. Today, I phoned and there was no answer at 4:30 pm. Could you please update your store hours?

Parking: Usually, there is a parking space close to the store.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cookies, Fudge, Ice Cream Cakes

It was great to meet Victoria.

Hands down the best ice cream cake we have ever had!