Ordered online many times, either they don’t have chicken and won’t make you anymore or they forget to pack half your order. Multiple times we have gotten home disappointed because they didn’t give us half the order.
Atmosphere: 1
Food: 3
Service: 1
Mathieu Beauchemin
One of the rare places where you can get chicken in Petawawa.
Atmosphere: 4
Food: 5
Service: 5
Keiran O'Haire
Food is good, Swiss chalet is great, but the prices are absolutely insane ($30+ for one person for "fast food") and orders always take a VERY long time. It always seems like there's maybe 2 people working in the entire restaurant...
Atmosphere: 3
Food: 4
Service: 1
Mary
When did Caesar salad have cucumbers and tomatoes with lettuce , plus put in Caesar dressing packets. Terrible.
Atmosphere: 1
Food: 1
Service: 1
Rita Martin
Service was great, food was delicious.
Atmosphere: 4
Food: 4
Service: 4
Chris B
Manager and support staff is awesome. Food was extremely well made and delicious ?
s. elizabeth
It takes so long to dine in and get your Swiss Chalet order here. Every time we go we wait quite a while to place the order and get the food, and there's usually something wrong with the order. And it seems they need to hire more knowledgable staff when it come to the Chalet menu, because the cashiers don't know the difference between the gravy and the chalet sauce.The food wasn't hot both times weve gone here, gravy cold, and the dinner rolls (which are the best part of the quarter chicken meal in my opinion) were cold and stale and hard as rocks. They're supposed to be warmed up.I've been a Swiss Chalet fan for years and years and I've noticed the quality goes way down when it's split with Harvey's.The quarter chickens seem smaller, and I don't remember paying extra for white meat in the past.. that kinda threw us off.Anyways it would be nice if they opened a Swiss Chalet restaurant where they can focus on the quality of the food. I think people would feel more comfortable paying $$$ for dinners If the quality was good, but it's not going to be good if it's split attention with Harvey's.
Atmosphere: 1
Food: 2
Service: 1
Olivia Hawker
There's never any chicken when we come here.
Atmosphere: 1
Food: 1
Service: 1
Garry H
Great food but slow service
Kevin Mackinnon
Absolutely amazing in petawawa, it's clean, staff is awesome and there is stuff in the condiment bins! Holy karumba. Unlike pembroke, emplty bins, every table is dirty and always out of product.
Ordered 3 soup in a bowl. Got 3 huge containers, enough for 9 people about $10.00 each. Please tell people how big containers are before ordering.We weren't pleased!!!
Atmosphere: 2
Food: 2
Service: 3
Mr Allan Miller
Tried dining in for the fun of it. Meals were decent for the price point.The inside definitely needs a cleaning; unwashed tables, greasy fingerprints on windows, and black flies decided to join us for our meal as well.Staff was friendly and brought food to the table and asked if we were happy with the meal.
Atmosphere: 2
Food: 3
Service: 5
Debbie Crowder
Ordered 2 chicken dinners. Was charged extra for white meat. Wings on both orders non edible.Food was brought out in about 2 minutes and was JUST warm. Returned my plate back to the counter and asked for it to be heated up. Waited about 10 minutes for them to bring my plate back, only for it to be the same temperature as before. Don’t know if they microwaved it and left it sitting before bringing it back or what. Ate the food, but was not impressed. Besides being lukewarm, the fries looked like they were yesterday’s leftovers, with a lot of bits and pieces.When leaving, the young fellow asked if the food was better than the first time and we told him, ‘No’. He said he was sorry to hear that and said that he was sorry that he couldn’t do more.We won’t be supporting this establishment in the future.
Atmosphere: 2
Food: 1
Service: 3
btjr 1954
-5 stars would be more appropriate. Complainimg to Head Office just results in referring you to the offending location who are apparently never wrong!
Atmosphere: 1
Food: 1
Service: 1
Darrell Wagner
Ordered two hot chicken sandwiches, two caeser salads and two bottled drinks.They charged me for bottled drinks but gave me flat fountain drinks instead. The hot sandwiches were ok but the salads should have been thrown away long before serving them to customers. Both salads were disgusting brown lettuce. They went directly into the garbage. Not impressed.
Ordered online many times, either they don’t have chicken and won’t make you anymore or they forget to pack half your order. Multiple times we have gotten home disappointed because they didn’t give us half the order.
Atmosphere: 1
Food: 3
Service: 1
One of the rare places where you can get chicken in Petawawa.
Atmosphere: 4
Food: 5
Service: 5
Food is good, Swiss chalet is great, but the prices are absolutely insane ($30+ for one person for "fast food") and orders always take a VERY long time. It always seems like there's maybe 2 people working in the entire restaurant...
Atmosphere: 3
Food: 4
Service: 1
When did Caesar salad have cucumbers and tomatoes with lettuce , plus put in Caesar dressing packets. Terrible.
Atmosphere: 1
Food: 1
Service: 1
Service was great, food was delicious.
Atmosphere: 4
Food: 4
Service: 4
Manager and support staff is awesome. Food was extremely well made and delicious ?
It takes so long to dine in and get your Swiss Chalet order here. Every time we go we wait quite a while to place the order and get the food, and there's usually something wrong with the order. And it seems they need to hire more knowledgable staff when it come to the Chalet menu, because the cashiers don't know the difference between the gravy and the chalet sauce.The food wasn't hot both times weve gone here, gravy cold, and the dinner rolls (which are the best part of the quarter chicken meal in my opinion) were cold and stale and hard as rocks. They're supposed to be warmed up.I've been a Swiss Chalet fan for years and years and I've noticed the quality goes way down when it's split with Harvey's.The quarter chickens seem smaller, and I don't remember paying extra for white meat in the past.. that kinda threw us off.Anyways it would be nice if they opened a Swiss Chalet restaurant where they can focus on the quality of the food. I think people would feel more comfortable paying $$$ for dinners If the quality was good, but it's not going to be good if it's split attention with Harvey's.
Atmosphere: 1
Food: 2
Service: 1
There's never any chicken when we come here.
Atmosphere: 1
Food: 1
Service: 1
Great food but slow service
Absolutely amazing in petawawa, it's clean, staff is awesome and there is stuff in the condiment bins! Holy karumba. Unlike pembroke, emplty bins, every table is dirty and always out of product.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Ordered 3 soup in a bowl. Got 3 huge containers, enough for 9 people about $10.00 each. Please tell people how big containers are before ordering.We weren't pleased!!!
Atmosphere: 2
Food: 2
Service: 3
Tried dining in for the fun of it. Meals were decent for the price point.The inside definitely needs a cleaning; unwashed tables, greasy fingerprints on windows, and black flies decided to join us for our meal as well.Staff was friendly and brought food to the table and asked if we were happy with the meal.
Atmosphere: 2
Food: 3
Service: 5
Ordered 2 chicken dinners. Was charged extra for white meat. Wings on both orders non edible.Food was brought out in about 2 minutes and was JUST warm. Returned my plate back to the counter and asked for it to be heated up. Waited about 10 minutes for them to bring my plate back, only for it to be the same temperature as before. Don’t know if they microwaved it and left it sitting before bringing it back or what. Ate the food, but was not impressed. Besides being lukewarm, the fries looked like they were yesterday’s leftovers, with a lot of bits and pieces.When leaving, the young fellow asked if the food was better than the first time and we told him, ‘No’. He said he was sorry to hear that and said that he was sorry that he couldn’t do more.We won’t be supporting this establishment in the future.
Atmosphere: 2
Food: 1
Service: 3
-5 stars would be more appropriate. Complainimg to Head Office just results in referring you to the offending location who are apparently never wrong!
Atmosphere: 1
Food: 1
Service: 1
Ordered two hot chicken sandwiches, two caeser salads and two bottled drinks.They charged me for bottled drinks but gave me flat fountain drinks instead. The hot sandwiches were ok but the salads should have been thrown away long before serving them to customers. Both salads were disgusting brown lettuce. They went directly into the garbage. Not impressed.
Food: 2
Service: 2