Firehouse Subs Lansdowne Peterborough

Do not go to this firehouse subs. We ordered custom subs and they completely ignored and disregarded everything we said. When we brought home the subs and nothing that we'd ask for was on it and I called the store to complain. Their response was to make us drive the 20 minutes back into town to return the subs after making a send in pictures of the sub to confirm that everything was missing. When we were in the store we asked the guy if everything was in the bag and he said yes, upon looking he had forgotten the Oh jousauce that came with the subs, his response was to call the manager who completely disregarded our complaint. I have contacted head office. In addition the containers of the sauce only had a tiny little bit in it, When I asked for apple juice he handed me orange juice, and I asked for black olives on the side and was handed a container of banana peppers.. yet it's our mistake. I'm not sure what kind of Mickey mouse operation is being run at this store but it's absolutely ridiculous. Make sure to check your food before you leave. The guy was extremely rude, and basically called my husband and I a liar. I'll be calling head office. Look at the pictures below. This is a standard sandwich. Very disappointed.

The food here is always fresh and the subs are delicious.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Meatball Sub

Excellent everything

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Meatball Sub

Great food and great staff especially Neha! 5/5

Atmosphere: 5

Food: 5

Service: 5

Delicious sandwich and Neha was very helpful.

Atmosphere: 4

Food: 5

Service: 5

NEHA WAS AMAZING!!! 10/10 from everyone on shift

Atmosphere: 5

Food: 5

Service: 5

Great place, great food, and great atmosphere. Neha was a fabulous help and got us exactly what we needed! Highly recommend!

Atmosphere: 5

Food: 5

Service: 5

Service was great from Neha & Dhouv!

Atmosphere: 5

Food: 5

Service: 5

Always friendly and great subs! Clean inside and great service. Thanks

Atmosphere: 5

Food: 5

Service: 5

Food and services was awesome, Dhruv was very friendly and even remembered my regular sub!

Atmosphere: 5

Food: 5

Service: 5

Neha was great!

Atmosphere: 5

Food: 5

Service: 5

Neha was great!

Atmosphere: 5

Food: 5

Service: 5

Kid-friendliness: Very good costumer service from Neha, was very helpful and my sub was amazing

Atmosphere: 5

Food: 5

Service: 5

Very friendly staff

Atmosphere: 5

Food: 5

Service: 5

I was just there to pick up an uber order but the girl who was working there were behaving so bad, and mean. She was rude and didn’t even replied good. Very bad exper And not satisfied at all.

Service: 1