I would rate it all half star if it gives the option. This is just the worst place I’ve been to. I ordered fries a while ago and specifically said need fresh fries but I got very soggy and old fries. We wanted to get fresh ones so I took them to the shift manager and he instead of solving the issue started arguing saying I never really did say fresh! Like seriously I don’t know what I ordered a minute ago??? And then second time I went there they did the same and when I left the complaint on their email address I still haven’t got any reply! Probably my post would be removed but I want to let all the people know who would read it that this is the worst mc Donald’s I’ve been to. And probably I’m not returning to MCD for anything sooner!
Mischievous Mistress
I’ve frequented this restaurant for 4 months now, my 2* review is very thought out and was given more than a fair chance to average out. I’ve had a small handful of 4-5 star experiences, mostly 2-3 star; seeing the overall rating is 3, I’ll select the 2 star option to even it out. I once ordered a happy meal with a toy, there was no toy, no yoghurt, and the drink was wrong — I had to go back (I had left) and the staff explained they were out of the missing items, but they didn’t substitute them OR let me know they were out, they just simply excluded them. A separate occasion I was given a yoghurt that was bad, I didn’t check if it was expired or just poorly stored, but it was sour and I it was thrown out quickly. I frequently have to ask for more, and more, and more pepper (the standard packets contain very little content as opposed to salt containing a LOT in the same sized packet, so it takes more to get a satisfactory amount); I placed a mobile order and maxed out my items by adding 15 pepper packages hoping I’d get what would equate to a few shakes from a dispenser without having to ask for more multiple times, I was given three. 3! From 15?! Come on! Yesterday I placed an order for a smoothie and I stood waiting for 12 minutes before I lined up to be able to ask the busy staff if they missed it, no one even realized that the same person was standing waiting for so long. The staff themselves are nice, but there are so many mistakes, all of which are honestly just careless. And that’s really disappointing.
chaser 22ww
Burger meat is slim
RODNEY MAROIS
Staff fooling around with there mask on witch is discussing and not washing hands so I did not go in tonorder but was going to till I saw it
matthew nadin
It wasn't the cleanest Iv seen but definitely still good, food was hot and good and service was great
Frank Hewitt
Staff was hard to hear and understand. Area behind counter was messy and cluttered.
Heba Elneihoum
Watched the runner “lady handing food to customers” open up a McDouble and open the bun with her bare hands to see what it was then wrap it up and put it back in the warming station
When I called to speak to a manger she dismissed it and said she’d “find the guest and fix the McDouble”
Atmosphere: 1
Food: 1
Service: 1
Tracey Richardson
Such rude staff Asked for root beer They gave coke SOMEONE AT THE TABLE HAS A SEVERE REACTION TO COKE. THE SERVING MAN literally pushed the meals to the kids Diagusting service
Atmosphere: 1
Food: 1
Service: 1
Lou
Liv provided excellent service and the food was amazing! Thank you so much!!
Atmosphere: 4
Food: 5
Service: 5
Justin s (funnykid)
Good McDonald's doesn't really mess up on your order great and friendly stuff manager is great as well
Worst burger i ate in my life. There was no vegetables no sauce. Don't go there please.
Atmosphere: 1
Food: 1
Service: 1
lakshita saini
Very bad experience ordered burger twice n both time got wrong. Really hell
Atmosphere: 1
Food: 1
Service: 1
Dylan Armstrong
I'm not sure what you call this but you give 2 pickles and 2 onions and slap of ketchup what the hell im not going here ever again
Atmosphere: 1
Food: 1
Service: 1
matthew khan
Raw chicken. If I get sick and die, best believe it was cause of this. Update 1. Still alive, but had to get antibiotics for the stomach. Update 2. Manager Deb called me and explained how it was a one off (worker error), free meals helped to compensate the issue! I appreciate the professionalism and courtesy in rectifying this.
I would rate it all half star if it gives the option. This is just the worst place I’ve been to. I ordered fries a while ago and specifically said need fresh fries but I got very soggy and old fries. We wanted to get fresh ones so I took them to the shift manager and he instead of solving the issue started arguing saying I never really did say fresh! Like seriously I don’t know what I ordered a minute ago??? And then second time I went there they did the same and when I left the complaint on their email address I still haven’t got any reply! Probably my post would be removed but I want to let all the people know who would read it that this is the worst mc Donald’s I’ve been to. And probably I’m not returning to MCD for anything sooner!
I’ve frequented this restaurant for 4 months now, my 2* review is very thought out and was given more than a fair chance to average out. I’ve had a small handful of 4-5 star experiences, mostly 2-3 star; seeing the overall rating is 3, I’ll select the 2 star option to even it out.
I once ordered a happy meal with a toy, there was no toy, no yoghurt, and the drink was wrong — I had to go back (I had left) and the staff explained they were out of the missing items, but they didn’t substitute them OR let me know they were out, they just simply excluded them. A separate occasion I was given a yoghurt that was bad, I didn’t check if it was expired or just poorly stored, but it was sour and I it was thrown out quickly. I frequently have to ask for more, and more, and more pepper (the standard packets contain very little content as opposed to salt containing a LOT in the same sized packet, so it takes more to get a satisfactory amount); I placed a mobile order and maxed out my items by adding 15 pepper packages hoping I’d get what would equate to a few shakes from a dispenser without having to ask for more multiple times, I was given three. 3! From 15?! Come on! Yesterday I placed an order for a smoothie and I stood waiting for 12 minutes before I lined up to be able to ask the busy staff if they missed it, no one even realized that the same person was standing waiting for so long. The staff themselves are nice, but there are so many mistakes, all of which are honestly just careless. And that’s really disappointing.
Burger meat is slim
Staff fooling around with there mask on witch is discussing and not washing hands so I did not go in tonorder but was going to till I saw it
It wasn't the cleanest Iv seen but definitely still good, food was hot and good and service was great
Staff was hard to hear and understand. Area behind counter was messy and cluttered.
Watched the runner “lady handing food to customers” open up a McDouble and open the bun with her bare hands to see what it was then wrap it up and put it back in the warming station
When I called to speak to a manger she dismissed it and said she’d “find the guest and fix the McDouble”
Atmosphere: 1
Food: 1
Service: 1
Such rude staff
Asked for root beer
They gave coke
SOMEONE AT THE TABLE HAS A SEVERE REACTION TO COKE.
THE SERVING MAN literally pushed the meals to the kids
Diagusting service
Atmosphere: 1
Food: 1
Service: 1
Liv provided excellent service and the food was amazing! Thank you so much!!
Atmosphere: 4
Food: 5
Service: 5
Good McDonald's doesn't really mess up on your order great and friendly stuff manager is great as well
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quarter Pounder
Restaurantji Recommends
Food was not good. Worst experience
Atmosphere: 1
Food: 1
Service: 1
Worst burger i ate in my life. There was no vegetables no sauce. Don't go there please.
Atmosphere: 1
Food: 1
Service: 1
Very bad experience ordered burger twice n both time got wrong. Really hell
Atmosphere: 1
Food: 1
Service: 1
I'm not sure what you call this but you give 2 pickles and 2 onions and slap of ketchup what the hell im not going here ever again
Atmosphere: 1
Food: 1
Service: 1
Raw chicken. If I get sick and die, best believe it was cause of this.
Update 1. Still alive, but had to get antibiotics for the stomach.
Update 2. Manager Deb called me and explained how it was a one off (worker error), free meals helped to compensate the issue! I appreciate the professionalism and courtesy in rectifying this.
Atmosphere: 2
Food: 1
Service: 4
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