Delivery is broken. Don’t even try calling the store for customer service. Get pizza elsewhere.
Grace Goyne
Great place to eat, staff are friendly
Grace Wells
Ordered food, came with hair in it.
Precipitated
Always got time for tim hortons lol!!!
Meg Ijeh
I love their pizza especially meat lover melt and the chicken bacon Alfredo melt. It's a must have
Rebecca Bowman
Was once a wonderful establishment. Has completely gone down hill. Service staff are very friendly and they would need to be when your order is almost always poor quality. You're telling me this pizza was quality checked and approved? Unacceptable.
Alie Baadarany
Ordered 2 large pizzas on a Sunday evening. Pickup up and then got home to find that they were brunt. I wasn’t aware that I had to open and check at store and how they didn’t notice. Put in a feedback with email sent with all my info but was not contacted even after asked if I was contacted yet, seems like pointless to keep asking if no follow up. Just disappointed as it isn’t normally like this.
RDM
Used to be amazing pizza everytime Last night I got undercooked pizza with no cheese!!! And over cooked chicken I'm done with this location
Adelaide Campbell
why do you guys not check uber eats orders and make sure the customer has their dips? twice now i’ve ordered from you and you forgot them do better thanks.
Justin s (funnykid)
Got wrong order when walk in because there were busy and when in the next and they fix it all thanks for good customer service I love pizza hut thanks would recommend coming here
Very fast, snappy, attentive employees. Food is always perfect, too bad it feels like a warehouse.
Ilgar Hajiyev
Let me start by saying that the staff is very nice. Yes, there is a wait, but that’s understandable. There are places that are really slow, but there are just a lot of orders here.
Atmosphere: 5
Food: 5
Service: 5
Michael Borisko
I ordered a thin crust pizza, it was like cardboard. I phoned and was issued a $12 credit. That was an insult. They will never get my business again.
Food: 1
Service: 1
Lizzy Pratt
Vegetarian options: Maccorni, veghy pizza
Atmosphere: 5
Food: 5
Service: 5
Derek Rayfuse
Went to this Pizza Hut at 5:08 pm on May 15th, 2024. We have ordered pizza and wings here in the past with no issues, but on Wednesday May 15 things were different. I was told at 5:08 pm that my wings were “just being sauced” by a young gent. I proceeded to sit and wait another 30 minutes for my wings and the order I was given was wrong. Wing Street was a failure to launch tonight for me and the family. The whole time I was waiting a lady in grey long sleeve shirt rotated between what appeared to be a computer and the beverage fridge. Not once did any staff keep me informed on my order including the lady in the grey shirt. The lady I spoke to on the phone about my incorrect ordered was uncooperative and difficult to communicate with. I was offered a $9 credit when my whole order should have been refunded. She was more interested in the one item being wrong while willfully ignoring the whole terrible experience we had. This might have been a good time to try a little something called “customer retention.” I usually like to order here but I won’t be for a bit. Very disappointing.
Delivery is broken. Don’t even try calling the store for customer service. Get pizza elsewhere.
Great place to eat, staff are friendly
Ordered food, came with hair in it.
Always got time for tim hortons lol!!!
I love their pizza especially meat lover melt and the chicken bacon Alfredo melt. It's a must have
Was once a wonderful establishment. Has completely gone down hill. Service staff are very friendly and they would need to be when your order is almost always poor quality. You're telling me this pizza was quality checked and approved? Unacceptable.
Ordered 2 large pizzas on a Sunday evening. Pickup up and then got home to find that they were brunt. I wasn’t aware that I had to open and check at store and how they didn’t notice.
Put in a feedback with email sent with all my info but was not contacted even after asked if I was contacted yet, seems like pointless to keep asking if no follow up.
Just disappointed as it isn’t normally like this.
Used to be amazing pizza everytime
Last night I got undercooked pizza with no cheese!!!
And over cooked chicken
I'm done with this location
why do you guys not check uber eats orders and make sure the customer has their dips? twice now i’ve ordered from you and you forgot them do better thanks.
Got wrong order when walk in because there were busy and when in the next and they fix it all thanks for good customer service I love pizza hut thanks would recommend coming here
Restaurantji Recommends
Very fast, snappy, attentive employees. Food is always perfect, too bad it feels like a warehouse.
Let me start by saying that the staff is very nice. Yes, there is a wait, but that’s understandable. There are places that are really slow, but there are just a lot of orders here.
Atmosphere: 5
Food: 5
Service: 5
I ordered a thin crust pizza, it was like cardboard. I phoned and was issued a $12 credit. That was an insult. They will never get my business again.
Food: 1
Service: 1
Vegetarian options: Maccorni, veghy pizza
Atmosphere: 5
Food: 5
Service: 5
Went to this Pizza Hut at 5:08 pm on May 15th, 2024. We have ordered pizza and wings here in the past with no issues, but on Wednesday May 15 things were different. I was told at 5:08 pm that my wings were “just being sauced” by a young gent. I proceeded to sit and wait another 30 minutes for my wings and the order I was given was wrong. Wing Street was a failure to launch tonight for me and the family. The whole time I was waiting a lady in grey long sleeve shirt rotated between what appeared to be a computer and the beverage fridge. Not once did any staff keep me informed on my order including the lady in the grey shirt. The lady I spoke to on the phone about my incorrect ordered was uncooperative and difficult to communicate with. I was offered a $9 credit when my whole order should have been refunded. She was more interested in the one item being wrong while willfully ignoring the whole terrible experience we had. This might have been a good time to try a little something called “customer retention.” I usually like to order here but I won’t be for a bit. Very disappointing.
Atmosphere: 1
Food: 1
Service: 1
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