Been here a few times now and 90% of the time they are great but today I got a crazy amount of ice in my iced coffee.. 3/4 of the cup being ice seems Abit excessive especially when asking for no ice
Kit B
Been going here for years usually staff are friendly, however there's an older lady working there now named Sue that i found quite rude and inpersonable. I will be going to the downtown location from now on theyre always friendly and accommodating. Wasnt fun to experience that on my birthday especially since I had mentioned it was because I mentioned the free drink wanting to make sure it scanned, however just told me I only get it if it scans correctly... like okay. She just had an over all bad vibe that I didn't appreciate.
Qadri Eshhadeh
Great service in the great people
Penelope Robinson
Worst Starbucks experience ever! Won't be going back to this location if I can help it. Ordered a Venti de-cafe Americano no ice and asked for a Trenta cup full of ice ( which I do everytime with no issues ) I was told no I couldn't have the Trenta cup of ice I could only have a tall cup of ice, I explained that I have always had this order with no issues. I was informed it was a new policy from a few months ago, I have had purchased this order many, many times with no issues. The cashier agreed to give me the Trenta of ice ( advised me she was doing me a favour ), when the Americano arrived instead of being cold they served it to me warm. Come on people! Never had a warm Americano served to me, was this their punishment for ordering a cup of ice? Worst of warning go to any other location for good customer service.
Rosemary Bushell
The staff is super friendly, we sat out in the patio which is just being set up
Brian Shen
No seats inside. Very crowded. There is a bathroom though.
Eric Keske
In general I like Starbucks coffee, but I have consistently found that this location gives watery, poorly made drinks that you wait forever for. For the price you pay for a drink here, go elsewhere. The chemong location is better, and both suck compared to a seemingly any GTA location.
TheTomdies
The older lady that works here is very rude. I will not be returning to this store , and would suggest others to do the same , 8 ppl working and have to wait 20 minutes for a mobile order that was ordered at least 10 minutes before I got there. I'm sorry but waiting a half hour total for 2 drinks is unacceptable
Priscilla Coughlin
Was very good service and our drinks were delicious 😋
Dave T
Visited this Starbucks this afternoon, and unfortunately, the service was much slower than expected. When we arrived we were the only customers in the store. 3-4 more customers arrived while we were waiting. Despite having more workers than customers, our order of five drinks took over 25 minutes, and one of them was made incorrectly.
While waiting, I couldn’t help but notice that the staff—who all seemed quite young—were more focused on chatting among themselves about things like who was giving who a ride home rather than making drinks. It felt like there was a lack of leadership to keep things on track. A bit more supervision or guidance from an experienced manager is sorely needed.
I hope they can fix their service and Make Starbucks Great Again!
Don’t bother stopping here for coffee. 20 minute wait!
Chris Naklicki
Slowest service out of any Starbucks ever
Peter Hewitt
No where to sit. No tables or chairs to enjoy drink. Takeout only cafe unfortunately
Topher Ellis
Very interesting Starbucks building.. have not seen one like this before. The place is typical with good coffee to get my day started, but both times I came here the line was quite long for drive -through.
Gabrielle hoard
Took over a half hour waiting and waiting your staff is some of the slowest I had ever seen will definitely tell people to never come to this location unless you have whole afternoon to wait for a single drink. Do they know they do more then mobile orders?!?!!!??? WORST CISTOMER SERVICE
Been here a few times now and 90% of the time they are great but today I got a crazy amount of ice in my iced coffee.. 3/4 of the cup being ice seems Abit excessive especially when asking for no ice
Been going here for years usually staff are friendly, however there's an older lady working there now named Sue that i found quite rude and inpersonable. I will be going to the downtown location from now on theyre always friendly and accommodating. Wasnt fun to experience that on my birthday especially since I had mentioned it was because I mentioned the free drink wanting to make sure it scanned, however just told me I only get it if it scans correctly... like okay. She just had an over all bad vibe that I didn't appreciate.
Great service in the great people
Worst Starbucks experience ever! Won't be going back to this location if I can help it.
Ordered a Venti de-cafe Americano no ice and asked for a Trenta cup full of ice ( which I do everytime with no issues ) I was told no I couldn't have the Trenta cup of ice I could only have a tall cup of ice, I explained that I have always had this order with no issues. I was informed it was a new policy from a few months ago, I have had purchased this order many, many times with no issues. The cashier agreed to give me the Trenta of ice ( advised me she was doing me a favour ), when the Americano arrived instead of being cold they served it to me warm. Come on people! Never had a warm Americano served to me, was this their punishment for ordering a cup of ice?
Worst of warning go to any other location for good customer service.
The staff is super friendly, we sat out in the patio which is just being set up
No seats inside. Very crowded. There is a bathroom though.
In general I like Starbucks coffee, but I have consistently found that this location gives watery, poorly made drinks that you wait forever for. For the price you pay for a drink here, go elsewhere. The chemong location is better, and both suck compared to a seemingly any GTA location.
The older lady that works here is very rude. I will not be returning to this store , and would suggest others to do the same , 8 ppl working and have to wait 20 minutes for a mobile order that was ordered at least 10 minutes before I got there. I'm sorry but waiting a half hour total for 2 drinks is unacceptable
Was very good service and our drinks were delicious 😋
Visited this Starbucks this afternoon, and unfortunately, the service was much slower than expected. When we arrived we were the only customers in the store. 3-4 more customers arrived while we were waiting. Despite having more workers than customers, our order of five drinks took over 25 minutes, and one of them was made incorrectly.
While waiting, I couldn’t help but notice that the staff—who all seemed quite young—were more focused on chatting among themselves about things like who was giving who a ride home rather than making drinks. It felt like there was a lack of leadership to keep things on track. A bit more supervision or guidance from an experienced manager is sorely needed.
I hope they can fix their service and Make Starbucks Great Again!
Restaurantji Recommends
Don’t bother stopping here for coffee. 20 minute wait!
Slowest service out of any Starbucks ever
No where to sit. No tables or chairs to enjoy drink. Takeout only cafe unfortunately
Very interesting Starbucks building.. have not seen one like this before. The place is typical with good coffee to get my day started, but both times I came here the line was quite long for drive -through.
Took over a half hour waiting and waiting your staff is some of the slowest I had ever seen will definitely tell people to never come to this location unless you have whole afternoon to wait for a single drink. Do they know they do more then mobile orders?!?!!!??? WORST CISTOMER SERVICE
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