I had a very disappointing experience at this Tim Hortons location due to the unprofessional behaviour of both the supervisor and the manager. Instead of addressing concerns respectfully, they were rude and dismissive—not just to me, but also in how they treated other staff in front of customers. It created a very uncomfortable atmosphere and made the visit unpleasant. I think they both are husband and wife and I don’t understand why they have shift together , according to the Tim Horton policy I don’t think husband and wife work together in same shift . Customer service should be a priority, especially from leadership. I expect better from a brand like Tim Hortons. I hope upper management takes these concerns seriously.
Atmosphere: 1
Food: 1
Service: 1
khushveer kaur
The team at this Tims is amazing. They provide exceptional customer service. They are quick at serving the customers with smile on their faces.
Atmosphere: 5
Food: 5
Service: 5
mr drunk
Worst store… very rude and unprofessional owner
Himanshu Patel
Service provided by disrespectfull staff and was frustrated and wont ever go to that place and tell anyone to go and have shame of your ownself
Krunal thakor
Customers have experienced unfriendly or unprofessional treatment and rude behavior from the supervisor.
Food: 2
Patel Nandan
I recently visited this Tim Hortons and had a very disappointing experience. The manager was extremely unprofessional, and the service from one staff member in particular was rude and careless. On top of that, the food quality was poor — the coffee had sugar dumped at the bottom instead of being mixed properly, making it unpleasant to drink. Overall, this location needs serious improvement in both management and basic customer service.
Atmosphere: 1
Food: 3
Service: 1
Jez Taylor
I'm just going to keep posting these photos of untoasted sandwiches until they take two seconds to actually toast and prepare the food in a way that justifies the expense. Please note I have made this official complaint probably a dozen times. The food is always cold and cheese straight out of the cooler and plopped on an untoasted stale piece of English muffins. Thanks.
Atmosphere: 1
Food: 1
Service: 1
Vee Michalow
The washroom was very clean and the service was excellent!!
Becky Bertrand
Fun hockey decor
Atmosphere: 5
Food: 5
Service: 5
Bright Light
Drive thru Tim Hortons and the server was very polite.
Slow, slow, slow. Only a few donuts in the cabinet. French vanilla half full. No white people working there, which I consider discrimination.
Jean Perreault
Staff was very friendly and helpful
Atmosphere: 5
Food: 5
Service: 5
Kyle Colvin
I never have ordered drive thru and after asking for my order I was cut off at 3 of 4 drinks ordered and asked to come into the store. I know times are an issue, but my time is also an issue. I wasted my time placing then having to park and go into the store, then to have other drivers that came after served first is NOT acceptable.
I had a very disappointing experience at this Tim Hortons location due to the unprofessional behaviour of both the supervisor and the manager. Instead of addressing concerns respectfully, they were rude and dismissive—not just to me, but also in how they treated other staff in front of customers. It created a very uncomfortable atmosphere and made the visit unpleasant. I think they both are husband and wife and I don’t understand why they have shift together , according to the Tim Horton policy I don’t think husband and wife work together in same shift .
Customer service should be a priority, especially from leadership. I expect better from a brand like Tim Hortons. I hope upper management takes these concerns seriously.
Atmosphere: 1
Food: 1
Service: 1
The team at this Tims is amazing. They provide exceptional customer service. They are quick at serving the customers with smile on their faces.
Atmosphere: 5
Food: 5
Service: 5
Worst store… very rude and unprofessional owner
Service provided by disrespectfull staff and was frustrated and wont ever go to that place and tell anyone to go and have shame of your ownself
Customers have experienced unfriendly or unprofessional treatment and rude behavior from the supervisor.
Food: 2
I recently visited this Tim Hortons and had a very disappointing experience. The manager was extremely unprofessional, and the service from one staff member in particular was rude and careless. On top of that, the food quality was poor — the coffee had sugar dumped at the bottom instead of being mixed properly, making it unpleasant to drink. Overall, this location needs serious improvement in both management and basic customer service.
Atmosphere: 1
Food: 3
Service: 1
I'm just going to keep posting these photos of untoasted sandwiches until they take two seconds to actually toast and prepare the food in a way that justifies the expense. Please note I have made this official complaint probably a dozen times. The food is always cold and cheese straight out of the cooler and plopped on an untoasted stale piece of English muffins. Thanks.
Atmosphere: 1
Food: 1
Service: 1
The washroom was very clean and the service was excellent!!
Fun hockey decor
Atmosphere: 5
Food: 5
Service: 5
Drive thru Tim Hortons and the server was very polite.
Atmosphere: 5
Food: 4
Service: 5
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Chelsea is my FAV.. she makes my morning!
Slow, slow, slow. Only a few donuts in the cabinet. French vanilla half full. No white people working there, which I consider discrimination.
Staff was very friendly and helpful
Atmosphere: 5
Food: 5
Service: 5
I never have ordered drive thru and after asking for my order I was cut off at 3 of 4 drinks ordered and asked to come into the store. I know times are an issue, but my time is also an issue. I wasted my time placing then having to park and go into the store, then to have other drivers that came after served first is NOT acceptable.
Atmosphere: 4
Service: 1
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