I feel like anytime we ask for no sauce on something it turns into a rush fest of attitudes from this location. I don't get it. Nobody seems happy at this location maybe it's something in management or higher up. Why not set some goals for your staff to reach? They seem so stressed out.Doesn't hurt to smile.
Atmosphere: 1
Food: 1
Service: 1
Eddie fast
Always a great location imo. Staff are always fast and friendly, food is good but prices are a bit high which is why it's a treat rather than a regular occurrence.
Atmosphere: 4
Food: 4
Service: 5
J Weil
Easy to pop in and out to grab tim hortons order. Doesn't carry everything but always clean and great energy in theme for the season.
Atmosphere: 3
Food: 3
Service: 5
Kae Mary
Disclosure ( I do know someone whom works here ) but My mother and I went through drive thru few weeks ago and got up to the speaker , for the most part knew what we were ordering but needed a moment and then proceed to the window , I think it was the manager that served us , after we left it was brought to my attention that the manager has the audacity to make a inappropriate comment to the employee I know stateing my mother and I don’t know/have drive through ediquit when ordering as we sould have already known what we want. Well neither of us were impressed by this comment . I understand they want to make their times but yes sometimes it takes a moment as someone with a mental disability I think that it’s rude and disrespectful especially to be saying that to their staff weather they are someone I know personally or not if that how a manager is willing to talk about people ( and yes she was aware my connection to said person as she asked whom we were to the worker , I’m not going to name names) then it’s a shame to think how other customer coming in will be talked about behind their backs or what kind of conversation take place when customers aren’t around .Now on the other note I will say the manager is not professional with how she talks to employees. you may find her calling employee a liar because she favours other employees “because they are friends” ( conflict of interest) .I would hope that in the future she does better with respecting employees and customers and refrains from inappropriate comments about customers to her staff while serving in her position of a manger as that role sets examples for other employees and reflects on how they grow and work skills.
Ray Davis
Always making my drinks wrong Take it back to them they argue it was made right
Service: 1
Jessica McCarthy
Three of us are waiting in line in the gas station, takes at least 5 minutes to get to the first person waiting. There are 2 people working. I get the drive thru was busy as well. What I don't get, is that after serving the customer in front of me, she doesn't say anything to me, looks at the screen and starts making the drive thru item. Are we not important cause we are waiting in the store? There are two of them working, who is the priority?At least she could have said I'll be right with you. Then I probably wouldn't have walked out.
Service: 1
Angela Courneyea
We were at the tims on lansdowne st east at the pioneer gas station getting coffee this afternoon . The girl serving us was doing a great job , considering she was working alone, helping the customers at the drive through and those inside. She was amazing!!! Her name is Nicole ♡
Food: 5
Service: 5
Phil (PHILTHYPONY)
Nice spot right inside a pioneer gas station so when you pay for fuel you can grab coffee or snack, they're quick and friendly never had an issue at this spot their drinks are always made correctly ?Parking: Plenty space to parkWheelchair accessibility: Easy wheelchair access
Atmosphere: 4
Food: 4
Service: 4
Kayla Singleton
Absolutely disgusted in the service here ... got an everything bagel with extra bacon .. went to bite into it and literally looked like a half a strip of bacon was put on it .. called in and spoke with the manager who was very rude and told me if I can't turn around and bring it back then I'd have to hold onto it until tomorrow to bring it back ... seriously? Spending 6+$ on a bagel with extra bacon and instead of getting to eat today I have to bring it back tomorrow .. I literally spend $12 every morning at this location.. guess I'll be looking elsewhere that values my money
Aim33 has proven to be petty and unprofessional at best. The way she treats her staff is embarrassing for her. She should not be in the position she currently holds. I hope the owners reevaluate their decision on keeping this woman employed at their store.The rest of the staff and service is wonderful.
Atmosphere: 1
Food: 1
Service: 1
Emily Carpenter
Usually I have absolutely no problem with this location but the young girl didn’t listen to what I had ordered so I had to re-say half my order and she never gave me a chance to order anything else, then when I got to the window she was very rude n trying to rush me out the drive thru when I asked her which drink was different than the two others I had purchased. Very disappointed bc this was the one location that hadn’t been rude like that like others in town.
Laurah Albert
Awesome service ? Excellent quality of products purchased!!
I feel like anytime we ask for no sauce on something it turns into a rush fest of attitudes from this location. I don't get it. Nobody seems happy at this location maybe it's something in management or higher up. Why not set some goals for your staff to reach? They seem so stressed out.Doesn't hurt to smile.
Atmosphere: 1
Food: 1
Service: 1
Always a great location imo. Staff are always fast and friendly, food is good but prices are a bit high which is why it's a treat rather than a regular occurrence.
Atmosphere: 4
Food: 4
Service: 5
Easy to pop in and out to grab tim hortons order. Doesn't carry everything but always clean and great energy in theme for the season.
Atmosphere: 3
Food: 3
Service: 5
Disclosure ( I do know someone whom works here ) but My mother and I went through drive thru few weeks ago and got up to the speaker , for the most part knew what we were ordering but needed a moment and then proceed to the window , I think it was the manager that served us , after we left it was brought to my attention that the manager has the audacity to make a inappropriate comment to the employee I know stateing my mother and I don’t know/have drive through ediquit when ordering as we sould have already known what we want. Well neither of us were impressed by this comment . I understand they want to make their times but yes sometimes it takes a moment as someone with a mental disability I think that it’s rude and disrespectful especially to be saying that to their staff weather they are someone I know personally or not if that how a manager is willing to talk about people ( and yes she was aware my connection to said person as she asked whom we were to the worker , I’m not going to name names) then it’s a shame to think how other customer coming in will be talked about behind their backs or what kind of conversation take place when customers aren’t around .Now on the other note I will say the manager is not professional with how she talks to employees. you may find her calling employee a liar because she favours other employees “because they are friends” ( conflict of interest) .I would hope that in the future she does better with respecting employees and customers and refrains from inappropriate comments about customers to her staff while serving in her position of a manger as that role sets examples for other employees and reflects on how they grow and work skills.
Always making my drinks wrong Take it back to them they argue it was made right
Service: 1
Three of us are waiting in line in the gas station, takes at least 5 minutes to get to the first person waiting. There are 2 people working. I get the drive thru was busy as well. What I don't get, is that after serving the customer in front of me, she doesn't say anything to me, looks at the screen and starts making the drive thru item. Are we not important cause we are waiting in the store? There are two of them working, who is the priority?At least she could have said I'll be right with you. Then I probably wouldn't have walked out.
Service: 1
We were at the tims on lansdowne st east at the pioneer gas station getting coffee this afternoon . The girl serving us was doing a great job , considering she was working alone, helping the customers at the drive through and those inside. She was amazing!!! Her name is Nicole ♡
Food: 5
Service: 5
Nice spot right inside a pioneer gas station so when you pay for fuel you can grab coffee or snack, they're quick and friendly never had an issue at this spot their drinks are always made correctly ?Parking: Plenty space to parkWheelchair accessibility: Easy wheelchair access
Atmosphere: 4
Food: 4
Service: 4
Absolutely disgusted in the service here ... got an everything bagel with extra bacon .. went to bite into it and literally looked like a half a strip of bacon was put on it .. called in and spoke with the manager who was very rude and told me if I can't turn around and bring it back then I'd have to hold onto it until tomorrow to bring it back ... seriously? Spending 6+$ on a bagel with extra bacon and instead of getting to eat today I have to bring it back tomorrow .. I literally spend $12 every morning at this location.. guess I'll be looking elsewhere that values my money
Atmosphere: 1
Food: 1
Service: 1
Fast friendly
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
Fast friendly
Atmosphere: 3
Food: 4
Service: 4
They screw up orders all the time.
Atmosphere: 3
Food: 4
Service: 3
Aim33 has proven to be petty and unprofessional at best. The way she treats her staff is embarrassing for her. She should not be in the position she currently holds. I hope the owners reevaluate their decision on keeping this woman employed at their store.The rest of the staff and service is wonderful.
Atmosphere: 1
Food: 1
Service: 1
Usually I have absolutely no problem with this location but the young girl didn’t listen to what I had ordered so I had to re-say half my order and she never gave me a chance to order anything else, then when I got to the window she was very rude n trying to rush me out the drive thru when I asked her which drink was different than the two others I had purchased. Very disappointed bc this was the one location that hadn’t been rude like that like others in town.
Awesome service ? Excellent quality of products purchased!!