10/10 all the staff here are fantastic, very efficient and have never made a mistake on my order. They all deserve a raise
Atmosphere: 5
Food: 5
Service: 5
Mikayla Howsam
I love this Tim’s! Staff know my friends and I by name and it makes my day everytime I see them :)
Karina Umaigba
It takes a minimum of 15-20 minutes waiting in line to get served at this location. Students are often pressed for time so it would be nice to have faster service. While I appreciate that staff are doing their best, the franchisee can add some self serve options. I appreciate having a Tim hortons on campus, but the time it takes to get served is way too long.
Ashley Hughes-Hailstone
Trent’s Tim Hortons It’s almost as if the staff go slow because they don’t care how long the line is. I’ve never seen a Tim Hortons run so terribly in my life. The lines around the corner and the staff are laughing and joking around, moving at turtle speed.
Small Waves
I ordered a bagel and asked for cream cheese and bacon added. When I received my bagel I had 1 side of the bagel with a little cream cheese and 1 strip of bacon... I kindly asked to add more cream cheese and bacon and in return got lots of attitude and was snarkily told that is the portion. The women at the counter proceeded to give the bagel to another employee and they both continued to give me glares and attitude. It was early in the morning so there was no rush to add these to my order. Staff is disgustingly rude, unless you have a lot of patience I would reccomend the Tims off campus.
Atmosphere: 2
Food: 1
Service: 1
Jonathan Nayler
Hannah the barista is the best barista ever - she makes Starbucks style cold brews which is very nice, spritual and enjoyable - makes it exactly like the cold brews on TV and on the screens
Atmosphere: 5
Food: 5
Service: 5
Hibou Alt
The staff at this location are friendly and hard working! They had a big line and cleared it in minutes! Other locations need to take note from these staff members! Well done.
Atmosphere: 5
Food: 5
Service: 5
Morgan Murphy
PLEASE ADD THE EXPRESS LINE BACK!!!
Atmosphere: 5
Food: 4
Service: 4
Mike Donaldson
Amazing staff, but bring back the drink- only line!
Atmosphere: 2
Food: 5
Service: 5
Adrea McLellan
One person ahead of me this morning at 8:20 am. She walked away lady at the “order here” went to make a drink so I walked up to “order here” another lady opened the second “order here”and took the one person that just walked up…other order person never returned to the counter. Clearly they seen me standing there. Walked away after standing there for 5 minutes. Clearly lack of priority and organization regardless how many people they have on staff!
Rude employees and undertrained/ understaffed long lines, prices are high, food is decent (not worth the price though) instead of buying a donut and a coffee I could buy a footlong at
Atmosphere: 1
Food: 3
Service: 1
Lexi Thivierge
It can definitely be slow here- most likely because they are often understaffed, but the food is good, it's convenient, and most of the workers are nice. Also, shoutout to the man who made my bagel BELT around 2pm on March 12th, it was the most well put-together bagel BELT ever and he was very friendly! So thank you! I hope the message gets passed onto him!
Atmosphere: 3
Food: 5
Service: 4
Jessica Nabizadeh
staff is extremely rude, yelling at customers is the norm.
Atmosphere: 1
Food: 1
Service: 1
Cynthia Kumorek
Food is okay, but the menu is tiny and I've seen them run out of food multiple times. They run out of menu items pretty frequently.The place feels understaffed considering how busy it gets, and the staff can be outright rude at times (probably because of how understaffed it is).It's a fine place to get a coffee but I wouldn't recommend eating here.
Atmosphere: 2
Food: 3
Service: 1
Jake Laakso
They incorrectly upcharged me for an item and then they didnt even have the item i payed for, and gave me something worse instead of a replacement i asked for. Also they couldn't even give me a water . Workers there are not very friendly.
10/10 all the staff here are fantastic, very efficient and have never made a mistake on my order. They all deserve a raise
Atmosphere: 5
Food: 5
Service: 5
I love this Tim’s! Staff know my friends and I by name and it makes my day everytime I see them :)
It takes a minimum of 15-20 minutes waiting in line to get served at this location. Students are often pressed for time so it would be nice to have faster service. While I appreciate that staff are doing their best, the franchisee can add some self serve options. I appreciate having a Tim hortons on campus, but the time it takes to get served is way too long.
Trent’s Tim Hortons It’s almost as if the staff go slow because they don’t care how long the line is. I’ve never seen a Tim Hortons run so terribly in my life. The lines around the corner and the staff are laughing and joking around, moving at turtle speed.
I ordered a bagel and asked for cream cheese and bacon added. When I received my bagel I had 1 side of the bagel with a little cream cheese and 1 strip of bacon... I kindly asked to add more cream cheese and bacon and in return got lots of attitude and was snarkily told that is the portion. The women at the counter proceeded to give the bagel to another employee and they both continued to give me glares and attitude. It was early in the morning so there was no rush to add these to my order. Staff is disgustingly rude, unless you have a lot of patience I would reccomend the Tims off campus.
Atmosphere: 2
Food: 1
Service: 1
Hannah the barista is the best barista ever - she makes Starbucks style cold brews which is very nice, spritual and enjoyable - makes it exactly like the cold brews on TV and on the screens
Atmosphere: 5
Food: 5
Service: 5
The staff at this location are friendly and hard working! They had a big line and cleared it in minutes! Other locations need to take note from these staff members! Well done.
Atmosphere: 5
Food: 5
Service: 5
PLEASE ADD THE EXPRESS LINE BACK!!!
Atmosphere: 5
Food: 4
Service: 4
Amazing staff, but bring back the drink- only line!
Atmosphere: 2
Food: 5
Service: 5
One person ahead of me this morning at 8:20 am. She walked away lady at the “order here” went to make a drink so I walked up to “order here” another lady opened the second “order here”and took the one person that just walked up…other order person never returned to the counter. Clearly they seen me standing there. Walked away after standing there for 5 minutes. Clearly lack of priority and organization regardless how many people they have on staff!
Restaurantji Recommends
Rude employees and undertrained/ understaffed long lines, prices are high, food is decent (not worth the price though) instead of buying a donut and a coffee I could buy a footlong at
Atmosphere: 1
Food: 3
Service: 1
It can definitely be slow here- most likely because they are often understaffed, but the food is good, it's convenient, and most of the workers are nice. Also, shoutout to the man who made my bagel BELT around 2pm on March 12th, it was the most well put-together bagel BELT ever and he was very friendly! So thank you! I hope the message gets passed onto him!
Atmosphere: 3
Food: 5
Service: 4
staff is extremely rude, yelling at customers is the norm.
Atmosphere: 1
Food: 1
Service: 1
Food is okay, but the menu is tiny and I've seen them run out of food multiple times. They run out of menu items pretty frequently.The place feels understaffed considering how busy it gets, and the staff can be outright rude at times (probably because of how understaffed it is).It's a fine place to get a coffee but I wouldn't recommend eating here.
Atmosphere: 2
Food: 3
Service: 1
They incorrectly upcharged me for an item and then they didnt even have the item i payed for, and gave me something worse instead of a replacement i asked for. Also they couldn't even give me a water . Workers there are not very friendly.
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