Horrible customer service and stirring coffee seems to be an issue here as well.
Atmosphere: 4
Service: 1
Gary Faulkner
Absolutely the kindest coffee shop workers are working right here. I've attended this location a number of times and every time, Tim's employee P, (name redacted for privacy) serves up the world's BEST coffee with the sweetest disposition (and upbeat smile). This one act never fails to brighten my entire day!
Atmosphere: 5
Food: 5
Service: 5
Brian champagne
I've been pretty happy they do mix up orders at the drive through the window sometime to time
Atmosphere: 4
Food: 5
Service: 4
Paul Sevigny
Roll up the rim is going on. I ordered an extra large coffee. They ran out of roll up cups for the extra large but had some left in other sizes. They would not give me another size cup with a roll up during the event.
This should be the standard until the event is done or they are out of cups.
Atmosphere: 3
Food: 4
Service: 2
PG “Ghost” Burke
The only aspect of my experience that caused me to drop a star was the long lineups (which should tell you how popular Tim Hortons is!), but also the fact that I was charged 20 cents for a cup of water that (other than the ice the gave me) I had to fill with water myself!?
Atmosphere: 5
Food: 5
Service: 5
Robyn Grant
An amazing group of people!! So efficient best service and orders always right👍🏻!!!
Atmosphere: 5
Food: 5
Service: 5
Olayinka Awofodu
I live Tim Hortons
The Brand The Consistency
However, reduce the sugary coatings
Harsharan Sharma
I am so disappointed with my order, I ordered L vanilla cream cold brew and the lady gave me L ice coffee instead. When I received my order, I asked again "is it brew" and they said oh yes it is. I mean how manipulative it is !! You can't just charge for anything!! They didn't even listen
Food: 1
Service: 1
Ken T
I ordered a cold brew and one of the worker lied infront of me saying that my order sat there for a long time and my cold brew mixed itself when the reality is, I was waiting the whole time to pick it up. I saw her preparing it and it doesn’t look like cold brew at all, it looks more like iced coffee. Again, I wouldn’t be get mad if she just redo or not lied infront of me. Im not that stupid. Please tell your workers to be professional at all times.
Very slow not enough staff and never friendly … I get that it’s in a hospital but service should still be there .. care about mobile app orders verus people standing in line. They ignore you!
Wheelchair accessibility: It’s a hospital
Atmosphere: 3
Food: 3
Service: 1
Mathew
I ordered a food which was too salty and in edible. Bought it for a patient in PRHC and returned it. The staff didn’t even check if the product is salty and told all products are same and it’s not their problem. I have eaten flat bread cheese pizza before from other Tim Hortons and this was inedible. She didn’t want to even check the product and told in a way I have to adjust and it’s not their concern. I paid for the product. This is the worst service I have ever seen in any Tim Hortons in peterborough. I threw it right in front of her and came. This is not how you treat customers in a service industry.
Atmosphere: 1
Food: 1
Service: 1
Destiny Paul
Very unprofessional staff and constantly standing around doing nothing but gossip and swearing loud enough my child hears them. New staff is strongly suggested.
Horrible customer service and stirring coffee seems to be an issue here as well.
Atmosphere: 4
Service: 1
Absolutely the kindest coffee shop workers are working right here. I've attended this location a number of times and every time, Tim's employee P, (name redacted for privacy) serves up the world's BEST coffee with the sweetest disposition (and upbeat smile). This one act never fails to brighten my entire day!
Atmosphere: 5
Food: 5
Service: 5
I've been pretty happy they do mix up orders at the drive through the window sometime to time
Atmosphere: 4
Food: 5
Service: 4
Roll up the rim is going on. I ordered an extra large coffee. They ran out of roll up cups for the extra large but had some left in other sizes. They would not give me another size cup with a roll up during the event.
This should be the standard until the event is done or they are out of cups.
Atmosphere: 3
Food: 4
Service: 2
The only aspect of my experience that caused me to drop a star was the long lineups (which should tell you how popular Tim Hortons is!), but also the fact that I was charged 20 cents for a cup of water that (other than the ice the gave me) I had to fill with water myself!?
Atmosphere: 5
Food: 5
Service: 5
An amazing group of people!! So efficient best service and orders always right👍🏻!!!
Atmosphere: 5
Food: 5
Service: 5
I live Tim Hortons
The Brand
The Consistency
However, reduce the sugary coatings
I am so disappointed with my order, I ordered L vanilla cream cold brew and the lady gave me L ice coffee instead. When I received my order, I asked again "is it brew" and they said oh yes it is. I mean how manipulative it is !! You can't just charge for anything!! They didn't even listen
Food: 1
Service: 1
I ordered a cold brew and one of the worker lied infront of me saying that my order sat there for a long time and my cold brew mixed itself when the reality is, I was waiting the whole time to pick it up. I saw her preparing it and it doesn’t look like cold brew at all, it looks more like iced coffee. Again, I wouldn’t be get mad if she just redo or not lied infront of me. Im not that stupid. Please tell your workers to be professional at all times.
Atmosphere: 1
Food: 1
Service: 1
Friendly staff.
Food: 5
Service: 5
Restaurantji Recommends
Very slow not enough staff and never friendly … I get that it’s in a hospital but service should still be there .. care about mobile app orders verus people standing in line. They ignore you!
Wheelchair accessibility: It’s a hospital
Atmosphere: 3
Food: 3
Service: 1
I ordered a food which was too salty and in edible. Bought it for a patient in PRHC and returned it. The staff didn’t even check if the product is salty and told all products are same and it’s not their problem. I have eaten flat bread cheese pizza before from other Tim Hortons and this was inedible. She didn’t want to even check the product and told in a way I have to adjust and it’s not their concern. I paid for the product. This is the worst service I have ever seen in any Tim Hortons in peterborough. I threw it right in front of her and came. This is not how you treat customers in a service industry.
Atmosphere: 1
Food: 1
Service: 1
Very unprofessional staff and constantly standing around doing nothing but gossip and swearing loud enough my child hears them. New staff is strongly suggested.
I love there coffee and
Atmosphere: 4
Food: 5
Service: 5
Clean good service and quick.
Wheelchair accessibility: Was easy to use.
Atmosphere: 5
Food: 5
Service: 4
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