Recommended dishes: Bagels, Crispy Chicken Sandwich, Hash Brown
EJ G
Bought Two large hot chocolates .. very under filled by drive thru staff .. ripped off!! Plus plaza is scuzzy and grungy!
Atmosphere: 1
Food: 1
Service: 3
Dug Wilks
Went there to meet Friendz that not seen in long time the Coffee shop Has changed no White People work they all inport'z that dont understand English I had two repete my self three times to Both of them won't be going back any time
Atmosphere: 3
Service: 2
Travis m
Always greeted with a smile and a good afternoon every time I walk into the store. The staff take their time and ensure my order is right. Positive experience all around and the quality of the items is amazing. Keep up the great work!
Atmosphere: 5
Food: 5
Service: 5
Zoheir Darrouba
Everyone who works here is great and quick.
Atmosphere: 5
Food: 5
Service: 5
Jim Rowe
I had 2 bad and bitter coffees tasted like crap I didn't drink them I left one on counter it was horrible
Atmosphere: 1
Service: 1
Madison Gerow
Amazing experience
Leah K. Sandy
Lisa the cleaner there is very friendly, she does a wonderful job taking care of the dining area.
Atmosphere: 5
Food: 5
Service: 5
Darcie Bertrand
Amazing experience. Was greet with a smile, coffee was made perfectly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels
Dollie Perdue
Order deliveries from here regularly, my order is always correct and i love the extra mile they go through putting a sticker over my iced capp so it wouldn't spill.
Lots of flies… on the food itself. Mainly due to the sugar but they should have a way to get rid of them
Atmosphere: 4
Food: 1
Service: 4
Mishita Pandit
I visited here and asked for a coffee There was only ice and a little of milk I think they are selling crushed ice in a cup i would rather go to starbucks and spend my money on a proper coffee.
Atmosphere: 4
Food: 2
Service: 1
Julia Marshall
I come thru the drive thru at least 4 times a day and they are all amazing 👏
Food: 4
Service: 5
Isabel
I wish I could give negative 10 stars. This is the absolute worst location I have ever been to. Had my order charged incorrectly and made wrong. Have to return to the store after getting home and the “general manager” (her words) Leah was extremely disrespectful, speaking to me in a degrading tone, and when I asked for it remade she allowed me to say “bacon breakfast sandwich..” took the sandwich and left and didn’t even let me finish my sentence, which would have specified the order. After I’m unable to get her attention the sandwich comes back made wrong. And I tell her what is missing then cuts me off again leaving one of the extras I paid for to not be on it. I tired to explain that if she didn’t run off I woudlve explained what was supposed to be on it completely, wnd she responded “I’m going to have to ask you to speak to me with respect or I’m going to ask you to leave the store without anything”. This statement left myself and the rest of the patrons in line audibly gasp since she was the one dismissing and disrespecting me. After I got home I realized this and phoned into the store. Leah was being extremely disrespectful, attempting to dismiss me as rude when my voice was calm and I used no swear words (what might’ve been needed in this situation). She states she cannot refund me (even though I’ve driven to this store now 2 times in 20 minutes, and I paid for a more expensive sandwich that they incorrectly charged me for) she sated that I couldn’t recieve a refund unless I bring the sandwich back now and I wouldn’t get it fixed. As a former Tim’s employee, what happened to customer service? I am absolutely appalled. Finally, after explaining that I used to work at Tim and this isn’t how the protocol is nor how we spoke with customers, she HUNG UP the phone on me. After 15 minutes I get a call back from LEAH stating she notified the manager on tomorrow and I can come and get a refund for only the sandwich, and didn’t let me forget that she “hung up on me because I was being disrespectful.” Leah, you have no clue what customer service is or how to do your job. Tim’s on Chemong, You should be ashamed. Leah is an example of the worst kind of person you could have in a people-helping position, let alone a "management" position.
Atmosphere: 1
Food: 1
Service: 1
Puddle Piss
These guys couldn’t make a coffee to save their saves. Every time it’s just absolute garbage. Probably the worst location in town to get a coffee from.
Wheelchair accessibility: Shit
Atmosphere: 1
Food: 5
Service: 2
Recommended dishes: Bagels, Crispy Chicken Sandwich, Hash Brown
Bought Two large hot chocolates .. very under filled by drive thru staff .. ripped off!! Plus plaza is scuzzy and grungy!
Atmosphere: 1
Food: 1
Service: 3
Went there to meet Friendz that not seen in long time the Coffee shop Has changed no White People work they all inport'z that dont understand English I had two repete my self three times to Both of them won't be going back any time
Atmosphere: 3
Service: 2
Always greeted with a smile and a good afternoon every time I walk into the store. The staff take their time and ensure my order is right. Positive experience all around and the quality of the items is amazing. Keep up the great work!
Atmosphere: 5
Food: 5
Service: 5
Everyone who works here is great and quick.
Atmosphere: 5
Food: 5
Service: 5
I had 2 bad and bitter coffees tasted like crap I didn't drink them I left one on counter it was horrible
Atmosphere: 1
Service: 1
Amazing experience
Lisa the cleaner there is very friendly, she does a wonderful job taking care of the dining area.
Atmosphere: 5
Food: 5
Service: 5
Amazing experience. Was greet with a smile, coffee was made perfectly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels
Order deliveries from here regularly, my order is always correct and i love the extra mile they go through putting a sticker over my iced capp so it wouldn't spill.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels, Hash Brown, Sour Cream Glazed Donuts
Restaurantji Recommends
Lots of flies… on the food itself. Mainly due to the sugar but they should have a way to get rid of them
Atmosphere: 4
Food: 1
Service: 4
I visited here and asked for a coffee
There was only ice and a little of milk
I think they are selling crushed ice in a cup i would rather go to starbucks and spend my money on a proper coffee.
Atmosphere: 4
Food: 2
Service: 1
I come thru the drive thru at least 4 times a day and they are all amazing 👏
Food: 4
Service: 5
I wish I could give negative 10 stars. This is the absolute worst location I have ever been to. Had my order charged incorrectly and made wrong. Have to return to the store after getting home and the “general manager” (her words) Leah was extremely disrespectful, speaking to me in a degrading tone, and when I asked for it remade she allowed me to say “bacon breakfast sandwich..” took the sandwich and left and didn’t even let me finish my sentence, which would have specified the order. After I’m unable to get her attention the sandwich comes back made wrong. And I tell her what is missing then cuts me off again leaving one of the extras I paid for to not be on it. I tired to explain that if she didn’t run off I woudlve explained what was supposed to be on it completely, wnd she responded “I’m going to have to ask you to speak to me with respect or I’m going to ask you to leave the store without anything”. This statement left myself and the rest of the patrons in line audibly gasp since she was the one dismissing and disrespecting me. After I got home I realized this and phoned into the store. Leah was being extremely disrespectful, attempting to dismiss me as rude when my voice was calm and I used no swear words (what might’ve been needed in this situation). She states she cannot refund me (even though I’ve driven to this store now 2 times in 20 minutes, and I paid for a more expensive sandwich that they incorrectly charged me for) she sated that I couldn’t recieve a refund unless I bring the sandwich back now and I wouldn’t get it fixed. As a former Tim’s employee, what happened to customer service? I am absolutely appalled. Finally, after explaining that I used to work at Tim and this isn’t how the protocol is nor how we spoke with customers, she HUNG UP the phone on me. After 15 minutes I get a call back from LEAH stating she notified the manager on tomorrow and I can come and get a refund for only the sandwich, and didn’t let me forget that she “hung up on me because I was being disrespectful.” Leah, you have no clue what customer service is or how to do your job. Tim’s on Chemong, You should be ashamed. Leah is an example of the worst kind of person you could have in a people-helping position, let alone a "management" position.
Atmosphere: 1
Food: 1
Service: 1
These guys couldn’t make a coffee to save their saves.
Every time it’s just absolute garbage.
Probably the worst location in town to get a coffee from.
Food: 1
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