Fantastic food and I always feel welcome, been my favorite place to eat for the last 20 years!
Paul Landry
Absolutely love eating here. The people are so nice and the food is great
Conrad Blackavich
funny how these guys just increased their price right before the no food tax kicked in. I can only assume they were not handing over the tax they collected on cash purchases so now that there is no tax they have a shortfall.
Sabi Hameed
The service was good the lady did give me a good deal , I got noodles,and shrimp with broccoli.but every thing had no salt no flavour.it was first time I had taste good really.not satisfied at all
Reshawn Ullah
Not sure why there are so many bad reviews. This is actually my favorite location as I find the food is always fresh and the service is always fast and efficient. They have never skimped out on portions for me.
David Kushner
Just ordered food and asked her if she can put more chicken. She said she’d charge me extra. Keep in mind the plate is 75% mashed potatoes and 25% meat. Why am I paying $11+ for potatoes?
Not going here again they are always so stingy. Manchu walk it is
Food: 3
Service: 1
Leila S
At the end of the night, the food wasn’t fresh, stale is the word maybe. I’m not sure but it wasn’t very edible…. The rice was hard, so was the peas. No flavour, I mean zero. Really disappointed. Every location is different and inconsistent. The shrimp was awful, waste of money.
Most expensive meal I paid for in the food court and it was the worst. Unpleased.
Atmosphere: 4
Food: 2
Service: 4
Mhonz Gonzales
Terrible crew. There are no other people on the line except us and the crew Mary Anne is asking for orders in a rude way. I asked if they are rushing us and she started ranting. No customer service training? Good food, bad crew member. Management need to train these type of crew properly before they allow them to serve customers
Atmosphere: 1
Food: 5
Service: 1
Connor Walsh
The food is good. I recommend the bourbon chicken, jambalaya rice, and green beans. Their noodles are not good and the Louisiana chicken tastes off. The customer service needs work though, kinda rude.
Atmosphere: 4
Food: 4
Service: 2
Khur Dapya
The lady who serves the food earlier today has no listening skills and rude and shaking her head because she has to put some of the food back. First af all she just assumed what I wanted as a customer instead of giving an option to the customer what the customer really wants. I pointed the jambalaya rice to her in the first place and said the bourbon chicken & beans thinking that she would include the rice then shaking her head. She was not the one listening to the customer’s order. I will never ever buy food again from this picketing location. What an upsetting experience.
note- mind my half eaten meal it was that good I had to make a review half way through ?.First off, nothing less than AMAZING customer service from the two ladies that serviced us today - smiles, conversation and timely service.The food was great, very flavourful. The workers definitely took pride in their jobs during my visit today and I’m definitely impressed with the variety of delicious options for great prices - big food portions !Today the workers truly made it the best experience with their attitudes and positive work ethic; so much so my boyfriend wasn’t going to buy anything and did so because he wanted to support them as well and was so glad he did. He loved the bourbon chicken.I truly hope the ladies working this location get recognized for their great work. I’ve ate out many times, high end and low end and they truly made me look forward to my next return. Absolutely excellent customer service.
Vegetarian options: Good variety of vegetable dishes
Parking: Huge Mall parking lot. Food court is centre of mall, short walk from parking.
Kid-friendliness: Large space, lots of tables and options for kids. Treat stores nearby.
Wheelchair accessibility: Elevator options, and seating.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Combination 2 BBQ Pork, Blackened Fish and Schrimp with Mixed Vegetables, Bourbon Chicken with Broccoli
Erica
note- mind my half eaten meal it was that good I had to make a review half way through 😄.
First off, nothing less than AMAZING customer service from the two ladies that serviced us today - smiles, conversation and timely service.The food was great, very flavourful. The workers definitely took pride in their jobs during my visit today and I’m definitely impressed with the variety of delicious options for great prices - big food portions !
Today the workers truly made it the best experience with their attitudes and positive work ethic; so much so my boyfriend wasn’t going to buy anything and did so because he wanted to support them as well and was so glad he did. He loved the bourbon chicken.
I truly hope the ladies working this location get recognized for their great work. I’ve ate out many times, high end and low end and they truly made me look forward to my next return. Absolutely excellent customer service.
Thileepan Paramanantham
They give you meat rice and broccoli, great combo.
Atmosphere: 5
Food: 5
Service: 5
Elle Gee
Had bourbon chicken, some was ice cold and some warm. Noodles were half dried out like they sat out all night and then some newer made was added to the pot. I threw the whole thing away. When presenting my concerns to the person working there, she said it was the warmers and because it's fast food. Fast food or not, food should be served at safe temperatures.... yuck!
Atmosphere: 1
Food: 1
Service: 1
Deborah
We revisited Bourbon St. Grill for dinner, a place we've frequented many times in the past. Consistently, we've found the food to be delectable and satisfying. While the menu offers a diverse array of options, I invariably opt for my favorite: the Bourbon fried rice, accompanied by broccoli and Bourbon chicken.
During this visit, we ordered two combo meals, and the staff efficiently prepared our order. In the end, we left content with our dining choice, appreciating the invaluable convenience this restaurant consistently provides.
Parking: The most efficient route to reach the food court is by parking near Entrance 4
Fantastic food and I always feel welcome, been my favorite place to eat for the last 20 years!
Absolutely love eating here. The people are so nice and the food is great
funny how these guys just increased their price right before the no food tax kicked in. I can only assume they were not handing over the tax they collected on cash purchases so now that there is no tax they have a shortfall.
The service was good the lady did give me a good deal , I got noodles,and shrimp with broccoli.but every thing had no salt no flavour.it was first time I had taste good really.not satisfied at all
Not sure why there are so many bad reviews. This is actually my favorite location as I find the food is always fresh and the service is always fast and efficient. They have never skimped out on portions for me.
Just ordered food and asked her if she can put more chicken. She said she’d charge me extra. Keep in mind the plate is 75% mashed potatoes and 25% meat. Why am I paying $11+ for potatoes?
Not going here again they are always so stingy. Manchu walk it is
Food: 3
Service: 1
At the end of the night, the food wasn’t fresh, stale is the word maybe. I’m not sure but it wasn’t very edible…. The rice was hard, so was the peas. No flavour, I mean zero. Really disappointed. Every location is different and inconsistent. The shrimp was awful, waste of money.
Most expensive meal I paid for in the food court and it was the worst. Unpleased.
Atmosphere: 4
Food: 2
Service: 4
Terrible crew. There are no other people on the line except us and the crew Mary Anne is asking for orders in a rude way. I asked if they are rushing us and she started ranting. No customer service training? Good food, bad crew member. Management need to train these type of crew properly before they allow them to serve customers
Atmosphere: 1
Food: 5
Service: 1
The food is good. I recommend the bourbon chicken, jambalaya rice, and green beans. Their noodles are not good and the Louisiana chicken tastes off. The customer service needs work though, kinda rude.
Atmosphere: 4
Food: 4
Service: 2
The lady who serves the food earlier today has no listening skills and rude and shaking her head because she has to put some of the food back. First af all she just assumed what I wanted as a customer instead of giving an option to the customer what the customer really wants. I pointed the jambalaya rice to her in the first place and said the bourbon chicken & beans thinking that she would include the rice then shaking her head. She was not the one listening to the customer’s order. I will never ever buy food again from this picketing location. What an upsetting experience.
Service: 1
Restaurantji Recommends
note- mind my half eaten meal it was that good I had to make a review half way through ?.First off, nothing less than AMAZING customer service from the two ladies that serviced us today - smiles, conversation and timely service.The food was great, very flavourful. The workers definitely took pride in their jobs during my visit today and I’m definitely impressed with the variety of delicious options for great prices - big food portions !Today the workers truly made it the best experience with their attitudes and positive work ethic; so much so my boyfriend wasn’t going to buy anything and did so because he wanted to support them as well and was so glad he did. He loved the bourbon chicken.I truly hope the ladies working this location get recognized for their great work. I’ve ate out many times, high end and low end and they truly made me look forward to my next return. Absolutely excellent customer service.
Vegetarian options: Good variety of vegetable dishes
Parking: Huge Mall parking lot. Food court is centre of mall, short walk from parking.
Kid-friendliness: Large space, lots of tables and options for kids. Treat stores nearby.
Wheelchair accessibility: Elevator options, and seating.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Combination 2 BBQ Pork, Blackened Fish and Schrimp with Mixed Vegetables, Bourbon Chicken with Broccoli
note- mind my half eaten meal it was that good I had to make a review half way through 😄.
First off, nothing less than AMAZING customer service from the two ladies that serviced us today - smiles, conversation and timely service.The food was great, very flavourful. The workers definitely took pride in their jobs during my visit today and I’m definitely impressed with the variety of delicious options for great prices - big food portions !
Today the workers truly made it the best experience with their attitudes and positive work ethic; so much so my boyfriend wasn’t going to buy anything and did so because he wanted to support them as well and was so glad he did. He loved the bourbon chicken.
I truly hope the ladies working this location get recognized for their great work. I’ve ate out many times, high end and low end and they truly made me look forward to my next return. Absolutely excellent customer service.
They give you meat rice and broccoli, great combo.
Atmosphere: 5
Food: 5
Service: 5
Had bourbon chicken, some was ice cold and some warm. Noodles were half dried out like they sat out all night and then some newer made was added to the pot. I threw the whole thing away. When presenting my concerns to the person working there, she said it was the warmers and because it's fast food. Fast food or not, food should be served at safe temperatures.... yuck!
Atmosphere: 1
Food: 1
Service: 1
We revisited Bourbon St. Grill for dinner, a place we've frequented many times in the past. Consistently, we've found the food to be delectable and satisfying. While the menu offers a diverse array of options, I invariably opt for my favorite: the Bourbon fried rice, accompanied by broccoli and Bourbon chicken.
During this visit, we ordered two combo meals, and the staff efficiently prepared our order. In the end, we left content with our dining choice, appreciating the invaluable convenience this restaurant consistently provides.
Parking: The most efficient route to reach the food court is by parking near Entrance 4
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bourbon Chicken with Broccoli
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