note- mind my half eaten meal it was that good I had to make a review half way through ?.First off, nothing less than AMAZING customer service from the two ladies that serviced us today - smiles, conversation and timely service.The food was great, very flavourful. The workers definitely took pride in their jobs during my visit today and I’m definitely impressed with the variety of delicious options for great prices - big food portions !Today the workers truly made it the best experience with their attitudes and positive work ethic; so much so my boyfriend wasn’t going to buy anything and did so because he wanted to support them as well and was so glad he did. He loved the bourbon chicken.I truly hope the ladies working this location get recognized for their great work. I’ve ate out many times, high end and low end and they truly made me look forward to my next return. Absolutely excellent customer service.Vegetarian options: Good variety of vegetable dishesParking: Huge Mall parking lot. Food court is centre of mall, short walk from parking.Kid-friendliness: Large space, lots of tables and options for kids. Treat stores nearby.Wheelchair accessibility: Elevator options, and seating.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Combination 2 BBQ Pork, Blackened Fish and Schrimp with Mixed Vegetables, Bourbon Chicken with Broccoli
Thileepan Paramanantham
They give you meat rice and broccoli, great combo.
Atmosphere: 5
Food: 5
Service: 5
E Gagaropoulos
Had bourbon chicken, some was ice cold and some warm. Noodles were half dried out like they sat out all night and then some newer made was added to the pot. I threw the whole thing away. When presenting my concerns to the person working there, she said it was the warmers and because it's fast food. Fast food or not, food should be served at safe temperatures.... yuck!
Atmosphere: 1
Food: 1
Service: 1
kels g
Love love love the bourbon chicken but pleeeease give a little bit bigger portion of chicken thank
We revisited Bourbon St. Grill for dinner, a place we've frequented many times in the past. Consistently, we've found the food to be delectable and satisfying. While the menu offers a diverse array of options, I invariably opt for my favorite: the Bourbon fried rice, accompanied by broccoli and Bourbon chicken.During this visit, we ordered two combo meals, and the staff efficiently prepared our order. In the end, we left content with our dining choice, appreciating the invaluable convenience this restaurant consistently provides.Parking: The most efficient route to reach the food court is by parking near Entrance 4
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bourbon Chicken with Broccoli
Alice Antonchristy
Seriously disappointing. I had bought food from the Eaton centre location, and it was so good, just the plain broccoli and bourbon chicken that I came to this location to purchase the same meal. The broccoli was mostly cabbage. Additionally, I didn’t even ask for rice or noodles, since I didn’t want it, but also thought they’d load up on the broccoli and meat. The portion size laughable. Compared to the location at the Eatons centre, this was absolutely disappointing. Not impressed. Coming from the Eaton centre where they completely load up your container and where the broccoli was only that and no fillers I was very let down.
Atmosphere: 1
Food: 1
Service: 1
Sierra Elizabeth
The CHILI CHICKEN is beyond HORRIBLE! Please do not get it. It smells like FISH and taste like CURRY … so weird oml. Everything else was AMAZING. bourbon chicken was great.PLEASE DONT GET CHILI CHICKEN, DO ME A FAVOR AND TELL THEM TO CANCEL IT. ?????????????
Tasha L
Used to be one of my favorite spots. Went back after not having it for a while and it was terrible. Aside from half my chicken being ice cold and mushy, the food was bland and had no flavor. The portion size was not what it used to be - you get a lot less for your $ now. What a shame! It USED to be so good! ?
FIKABOO JOHN
Worst tasting franchise, please cook the potatoes, come on, your food is nasty.
One of best bourbon locations, decent portions and nice staff, definitely the place to grab a bite in the pickering mall location!
A Eskins
Used to be my go to Spot, portions are ridiculously small and they fight you if you want a normal portion size. Food taste good but quality has gone down. There was one tall young lady who would stuff your plate and now she's gone and the two old ladies work the front and they will give you half your money's worth in portion size. The reviews are NOT lying. If you are feeling for a snack then buy this but if you're actually hungry go to machuwok, less quality but you won't be able to finish it all in one sitting.
Ripa Sharmin
Their price point is not worth it. They give very small amount of food.. and there is like no taste at all, it’s all oily and greasy.. i got food poisoning after.. everything is so bad about them. NEVER AGAIN and I don’t recommend
Vishu Sharma (viShy)
The chicken ? options were all great. The staff was generous enough to let me taste all the chicken options on the menu. I ordered Chilly Chicken and BBQ Chicken, both were outstanding with good amount of portion. Next on my list is Blackened Chicken, so looking forward to it. Full marks.
Blaise Page
Quality has gone down recently, they have changed the rice and the corn, the portions are also smaller. Too bad.....
note- mind my half eaten meal it was that good I had to make a review half way through ?.First off, nothing less than AMAZING customer service from the two ladies that serviced us today - smiles, conversation and timely service.The food was great, very flavourful. The workers definitely took pride in their jobs during my visit today and I’m definitely impressed with the variety of delicious options for great prices - big food portions !Today the workers truly made it the best experience with their attitudes and positive work ethic; so much so my boyfriend wasn’t going to buy anything and did so because he wanted to support them as well and was so glad he did. He loved the bourbon chicken.I truly hope the ladies working this location get recognized for their great work. I’ve ate out many times, high end and low end and they truly made me look forward to my next return. Absolutely excellent customer service.Vegetarian options: Good variety of vegetable dishesParking: Huge Mall parking lot. Food court is centre of mall, short walk from parking.Kid-friendliness: Large space, lots of tables and options for kids. Treat stores nearby.Wheelchair accessibility: Elevator options, and seating.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Combination 2 BBQ Pork, Blackened Fish and Schrimp with Mixed Vegetables, Bourbon Chicken with Broccoli
They give you meat rice and broccoli, great combo.
Atmosphere: 5
Food: 5
Service: 5
Had bourbon chicken, some was ice cold and some warm. Noodles were half dried out like they sat out all night and then some newer made was added to the pot. I threw the whole thing away. When presenting my concerns to the person working there, she said it was the warmers and because it's fast food. Fast food or not, food should be served at safe temperatures.... yuck!
Atmosphere: 1
Food: 1
Service: 1
Love love love the bourbon chicken but pleeeease give a little bit bigger portion of chicken thank
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Blackened Chicken, Bottle Ice Tea, Bourbon Chicken with Broccoli
We revisited Bourbon St. Grill for dinner, a place we've frequented many times in the past. Consistently, we've found the food to be delectable and satisfying. While the menu offers a diverse array of options, I invariably opt for my favorite: the Bourbon fried rice, accompanied by broccoli and Bourbon chicken.During this visit, we ordered two combo meals, and the staff efficiently prepared our order. In the end, we left content with our dining choice, appreciating the invaluable convenience this restaurant consistently provides.Parking: The most efficient route to reach the food court is by parking near Entrance 4
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bourbon Chicken with Broccoli
Seriously disappointing. I had bought food from the Eaton centre location, and it was so good, just the plain broccoli and bourbon chicken that I came to this location to purchase the same meal. The broccoli was mostly cabbage. Additionally, I didn’t even ask for rice or noodles, since I didn’t want it, but also thought they’d load up on the broccoli and meat. The portion size laughable. Compared to the location at the Eatons centre, this was absolutely disappointing. Not impressed. Coming from the Eaton centre where they completely load up your container and where the broccoli was only that and no fillers I was very let down.
Atmosphere: 1
Food: 1
Service: 1
The CHILI CHICKEN is beyond HORRIBLE! Please do not get it. It smells like FISH and taste like CURRY … so weird oml. Everything else was AMAZING. bourbon chicken was great.PLEASE DONT GET CHILI CHICKEN, DO ME A FAVOR AND TELL THEM TO CANCEL IT. ?????????????
Used to be one of my favorite spots. Went back after not having it for a while and it was terrible. Aside from half my chicken being ice cold and mushy, the food was bland and had no flavor. The portion size was not what it used to be - you get a lot less for your $ now. What a shame! It USED to be so good! ?
Worst tasting franchise, please cook the potatoes, come on, your food is nasty.
I love there food.
Restaurantji Recommends
One of best bourbon locations, decent portions and nice staff, definitely the place to grab a bite in the pickering mall location!
Used to be my go to Spot, portions are ridiculously small and they fight you if you want a normal portion size. Food taste good but quality has gone down. There was one tall young lady who would stuff your plate and now she's gone and the two old ladies work the front and they will give you half your money's worth in portion size. The reviews are NOT lying. If you are feeling for a snack then buy this but if you're actually hungry go to machuwok, less quality but you won't be able to finish it all in one sitting.
Their price point is not worth it. They give very small amount of food.. and there is like no taste at all, it’s all oily and greasy.. i got food poisoning after.. everything is so bad about them. NEVER AGAIN and I don’t recommend
The chicken ? options were all great. The staff was generous enough to let me taste all the chicken options on the menu. I ordered Chilly Chicken and BBQ Chicken, both were outstanding with good amount of portion. Next on my list is Blackened Chicken, so looking forward to it. Full marks.
Quality has gone down recently, they have changed the rice and the corn, the portions are also smaller. Too bad.....