Went here today (November 9, 2024) and got a curry chicken roti. The first bite was filled with bones. Second bite, more bones. There were both slivers and chunks of bone. When I went back to tell the worker and ask for a refund he told me they don't do refunds and that "it's just small slivers". Again I asked for a refund and he said no and offered to remake it, and he ensured me he would pick out all the bones. When my husband tried the new roti the first bites yet again had more bones that were even bigger chunks. I didn't take photos of the first roti, but I did of the second. These were the bones in just the first bite.
Saying that "it's just slivers" is unacceptable. This is a wrap, you shouldn't have to worry about bones being in it. I'm now questioning the quality of the meat they used for it to be filled with so many small and large pieces of bones. We just wanted a refund, but now we spent $20 on a completely inedible meal.
Wish I read the other reviews first, DO NOT GO HERE.
Atmosphere: 1
Food: 1
Service: 2
Christina Bergen
Very friendly and tasty
Atmosphere: 3
Food: 4
Service: 5
Arman S
I only write this in the hopes that they can improve their food and service and not go out of business...so 1) Whatever amount of salt you usually put in a curry....double it...then double it again...and that's their food. 2) Their chicken wrap has a lot of tiny bones. Acceptable if it's on a plate cuz you can pick them out before you take a bite. But a wrap...you bite first, get one ripping into your gums ...then you have to pull it out. 3) Service is good when the gentlemen is theri or the younger girl...but the older lady is not enjoying her job. Love Jamaican food...hope they can improve their food and service. Never want to see a business go out of business...because I know the family depend on this for their livelihood.
Atmosphere: 3
Food: 1
Service: 3
Brittney C
This food is not it. First time ordering from this place through uber eats. Ratings looked promising. Ordered rice & peas with stew chicken and bbq chicken with side of coleslaw. The rice was hard. It was stale rice that had no flavor. The stew chicken was dried & the bbq chicken was dry. I’m more annoyed that this was suppose to be dinner.. for $45 I can’t get a refund back from Uber eats because it’s not a valid reason. The food I ordered was stale & I can’t get a refund? Wonderful. If I went to the restaurant that would be a different story. Never again. Uber eats do better. As for this restaurant.. please do better as well.
Atmosphere: 1
Food: 1
Service: 1
B G
I ordered the jerk chicken wrap. The flavour of the chicken was okay-but the low quality of the food and prep is significant enough to mention here.
I have eaten a lot of jerk food in places like this before, but this definitely needs attention.
First, the tortilla was microwaved on the turntable plate which caused it to be burned and crunchy in some places. Inedible.
The chicken was left on the warming plate so long that it also burned and was tough.
The chicken that was put into the wrap was not prepared or de-boned. It was full of cartilage and bones that I had to pick out of my mouth as I ate it. It was so bad, I ended up deconstructing the wrap and fishing out the bones with a fork.
Unfortunately, I dont think I'll be back for a second visit. The other items on the warming trays looked like they have been there all morning and afternoon.
Atmosphere: 1
Food: 1
Service: 1
Chico Santa Cruz
Food feels like it's from the day before. Also small serving for a high price. Your basically paying for rice.
Atmosphere: 2
Food: 2
Service: 2
Andrew Fitzpatrick
Small jerk combo was a great lunch. Chicken was delicious. Coleslaw was light and a very nice pairing with the rice and peas.
Food: 5
Service: 5
Adela Putra
Best restaurant in the food court
Food: 5
Amrit Parmar
The girls here are nice but very very so slow! Maybe hire 2 people at counter?
Atmosphere: 1
Food: 5
Service: 1
A S
The girls here are nice but very very so slow! Maybe hire 2 people at counter?
Beef patties are delish. Will come back and try other dish.
Noushin Tuncer
Amazing food. Great staff. I definitely recommend it ?
Wheelchair accessibility: Its in the mall
Atmosphere: 5
Food: 5
Service: 5
Te Li Dennis Tseng
We ordered a stuffed patty with jerk chicken and a jerk pork meal. It tasted great! Felt like I was in Scarborough.
Atmosphere: 5
Food: 5
Service: 5
General Use
Enjoy everything here from the jerk chicken, jerk pork (I love requesting fatty pieces), and patties. You’ll have a quality meal here. I usually don’t expect a great meal from mall food courts but this is definitely above average.
Ryan Luo
Got the oxtail it was so goodWas going to get the stew chicken but since there wasn’t a lot of meat left they mentioned it and I gladly got the oxtail insteadSuper kind and food is super good I forgot to take a photo because I finished it
DO NOT RECOMMEND. DO NOT GO HERE.
Went here today (November 9, 2024) and got a curry chicken roti. The first bite was filled with bones. Second bite, more bones. There were both slivers and chunks of bone. When I went back to tell the worker and ask for a refund he told me they don't do refunds and that "it's just small slivers". Again I asked for a refund and he said no and offered to remake it, and he ensured me he would pick out all the bones. When my husband tried the new roti the first bites yet again had more bones that were even bigger chunks. I didn't take photos of the first roti, but I did of the second. These were the bones in just the first bite.
Saying that "it's just slivers" is unacceptable. This is a wrap, you shouldn't have to worry about bones being in it. I'm now questioning the quality of the meat they used for it to be filled with so many small and large pieces of bones. We just wanted a refund, but now we spent $20 on a completely inedible meal.
Wish I read the other reviews first, DO NOT GO HERE.
Atmosphere: 1
Food: 1
Service: 2
Very friendly and tasty
Atmosphere: 3
Food: 4
Service: 5
I only write this in the hopes that they can improve their food and service and not go out of business...so
1) Whatever amount of salt you usually put in a curry....double it...then double it again...and that's their food.
2) Their chicken wrap has a lot of tiny bones. Acceptable if it's on a plate cuz you can pick them out before you take a bite. But a wrap...you bite first, get one ripping into your gums ...then you have to pull it out.
3) Service is good when the gentlemen is theri or the younger girl...but the older lady is not enjoying her job.
Love Jamaican food...hope they can improve their food and service. Never want to see a business go out of business...because I know the family depend on this for their livelihood.
Atmosphere: 3
Food: 1
Service: 3
This food is not it. First time ordering from this place through uber eats. Ratings looked promising. Ordered rice & peas with stew chicken and bbq chicken with side of coleslaw. The rice was hard. It was stale rice that had no flavor. The stew chicken was dried & the bbq chicken was dry. I’m more annoyed that this was suppose to be dinner.. for $45 I can’t get a refund back from Uber eats because it’s not a valid reason. The food I ordered was stale & I can’t get a refund? Wonderful. If I went to the restaurant that would be a different story. Never again. Uber eats do better. As for this restaurant.. please do better as well.
Atmosphere: 1
Food: 1
Service: 1
I ordered the jerk chicken wrap. The flavour of the chicken was okay-but the low quality of the food and prep is significant enough to mention here.
I have eaten a lot of jerk food in places like this before, but this definitely needs attention.
First, the tortilla was microwaved on the turntable plate which caused it to be burned and crunchy in some places. Inedible.
The chicken was left on the warming plate so long that it also burned and was tough.
The chicken that was put into the wrap was not prepared or de-boned. It was full of cartilage and bones that I had to pick out of my mouth as I ate it. It was so bad, I ended up deconstructing the wrap and fishing out the bones with a fork.
Unfortunately, I dont think I'll be back for a second visit. The other items on the warming trays looked like they have been there all morning and afternoon.
Atmosphere: 1
Food: 1
Service: 1
Food feels like it's from the day before. Also small serving for a high price. Your basically paying for rice.
Atmosphere: 2
Food: 2
Service: 2
Small jerk combo was a great lunch. Chicken was delicious. Coleslaw was light and a very nice pairing with the rice and peas.
Food: 5
Service: 5
Best restaurant in the food court
Food: 5
The girls here are nice but very very so slow! Maybe hire 2 people at counter?
Atmosphere: 1
Food: 5
Service: 1
The girls here are nice but very very so slow! Maybe hire 2 people at counter?
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
Beef patties are delish. Will come back and try other dish.
Amazing food. Great staff. I definitely recommend it ?
Wheelchair accessibility: Its in the mall
Atmosphere: 5
Food: 5
Service: 5
We ordered a stuffed patty with jerk chicken and a jerk pork meal. It tasted great! Felt like I was in Scarborough.
Atmosphere: 5
Food: 5
Service: 5
Enjoy everything here from the jerk chicken, jerk pork (I love requesting fatty pieces), and patties. You’ll have a quality meal here. I usually don’t expect a great meal from mall food courts but this is definitely above average.
Got the oxtail it was so goodWas going to get the stew chicken but since there wasn’t a lot of meat left they mentioned it and I gladly got the oxtail insteadSuper kind and food is super good I forgot to take a photo because I finished it
Atmosphere: 5
Food: 5
Service: 5
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