We enjoyed our evening. Enjoyed my steak. Blue Hawaiians were tasty. Wife enjoyed her Waygu burger.
Luisa
From poor customer service to cold and over cooked steaks. We had a horrible experience from start to end. It's extremely unfortunate since it was Valentine's Day!
Lori
Was a great meal. Ordered filet minion and porter house both cooked perfect for Medium rare. French onion soup and shrimp cocktail apps were delicious . Even side items were fantastic. Service was delightful.
Gary
Always enjoy our dinners here, service and food always good. We appreciate they remember us when we visit.
VoudouLounge
Service and food here is usually a bit sub par to other Casual locations I’ve visited. Still ok for a quick bit tho as it’s usually the best value for you Casino Comp dollars.
Atmosphere: 3
Food: 3
Service: 3
Joe Marks
We came for the discounted burgers and it was worth it.
Atmosphere: 5
Food: 5
Service: 5
Ryan Fajardo
Waited for an hour ordered burgers and tacos food was not made due to missing ingredients worst experience ever extremely disappointed. If I could give this place no star for review Might be better.
Food: 1
Domenic
Incredible service, and exceptional value. Our server went above and beyond our expectations.
Pat
The prime rib was over cooked and extremely fatty. Although this is a characteristic of this cut, it was not trimmed at all resulting in almost half of the serving being inedible. The server and manager were not very responsive to feedback.
William
We frequently dine at Copperhorn Meet House Pickering and always enjoy our dining experience. The staff are very attentive, and the food is always served perfectly as ordered.
Our server Audrey was amazing. She was attentive, kind, and very apologetic for the poor experience we had with the food. We ordered the French onion soup and Caesar salad for appetizers which were fine. For our main course, we ordered a porter house to share with a side of whipped potatoes and an extra fully loaded baked potato and an add-on of scallops. We ordered our porter house medium rare, but when it arrived, the steak was a wide range of temperatures from medium to well done. We immediately notified the chef and who appeared to be the dining room manager and the chef was extremely rude and dismissive and gas lit us into believing it was medium rare. He stated it was medium rare and walked away without even offering to prepare a new steak. Thankfully the manager had some sense of customer service and offered to replace it. Unfortunately at this point we realized the entire steak would have to go to waste and that was the last thing we wanted. After we started eating, we realized the scallops were undercooked, almost raw. There was no colour, no sear and looked like they steamed it. It was absolutely disgusting. I've seen photo reviews on google and the scallops did not look like this. At this point, we asked the manager to take it away and remove it from our bill, which they did. They also offered complimentary dessert but honestly, everything was just so mediocre and not worth the price. A small can of Montellier sparkling water cost $8, the porterhouse was $88 and scallops $24-28?? The only saving grace here was the empathetic server. Overall, I would NOT recommend this restaurant and I would suggest the restaurant not allow the chef to be customer facing.
Shawn
Mikel (apologies if the spelling is incorrect) was our server for the evening. He was very professional , polite and attentive with us. The salmon appetizer was presented beautifully and did not disappoint! Our steak s were cooked to perfection and complimented with a a delicious bottle of Sandbanks wine. The hostess Jaren was pleasant and accommodate our seating preferences. We will definitely be returning for an other dining experience the next time we travel to the city. Excellet!!
Tonya
What a beautiful restaurant, our server was very good. There was very few or limited options if your not a steak person. The price was $300 ( a little under) for two people). One person doesn't drink. I felt the price was well over for what it was. We had the filets and no appetizers and 2 beers and shared 1 dessert shared. 3 sides. No wine -
Ruth and Ed
This was our second visit and it was excellent again 👍👍👍👍 Our server Enrique was very friendly and very helpful 😊 The food was delicious and we will definitely be back on next visit to the hotel ! 5 STAR ALL THE WAY ⭐️⭐️⭐️⭐️⭐️
Ilan
Food was Amazing Greta quality Fresh Price is too high for New York stake Or any stake The rest of the food was decent price
We enjoyed our evening. Enjoyed my steak. Blue Hawaiians were tasty. Wife enjoyed her Waygu burger.
From poor customer service to cold and over cooked steaks. We had a horrible experience from start to end. It's extremely unfortunate since it was Valentine's Day!
Was a great meal. Ordered filet minion and porter house both cooked perfect for Medium rare. French onion soup and shrimp cocktail apps were delicious . Even side items were fantastic. Service was delightful.
Always enjoy our dinners here, service and food always good. We appreciate they remember us when we visit.
Service and food here is usually a bit sub par to other Casual locations I’ve visited. Still ok for a quick bit tho as it’s usually the best value for you Casino Comp dollars.
Atmosphere: 3
Food: 3
Service: 3
We came for the discounted burgers and it was worth it.
Atmosphere: 5
Food: 5
Service: 5
Waited for an hour ordered burgers and tacos food was not made due to missing ingredients worst experience ever extremely disappointed. If I could give this place no star for review Might be better.
Food: 1
Incredible service, and exceptional value. Our server went above and beyond our expectations.
The prime rib was over cooked and extremely fatty. Although this is a characteristic of this cut, it was not trimmed at all resulting in almost half of the serving being inedible. The server and manager were not very responsive to feedback.
We frequently dine at Copperhorn Meet House Pickering and always enjoy our dining experience. The staff are very attentive, and the food is always served perfectly as ordered.
Restaurantji Recommends
Our server Audrey was amazing. She was attentive, kind, and very apologetic for the poor experience we had with the food. We ordered the French onion soup and Caesar salad for appetizers which were fine. For our main course, we ordered a porter house to share with a side of whipped potatoes and an extra fully loaded baked potato and an add-on of scallops. We ordered our porter house medium rare, but when it arrived, the steak was a wide range of temperatures from medium to well done. We immediately notified the chef and who appeared to be the dining room manager and the chef was extremely rude and dismissive and gas lit us into believing it was medium rare. He stated it was medium rare and walked away without even offering to prepare a new steak. Thankfully the manager had some sense of customer service and offered to replace it. Unfortunately at this point we realized the entire steak would have to go to waste and that was the last thing we wanted. After we started eating, we realized the scallops were undercooked, almost raw. There was no colour, no sear and looked like they steamed it. It was absolutely disgusting. I've seen photo reviews on google and the scallops did not look like this. At this point, we asked the manager to take it away and remove it from our bill, which they did. They also offered complimentary dessert but honestly, everything was just so mediocre and not worth the price. A small can of Montellier sparkling water cost $8, the porterhouse was $88 and scallops $24-28?? The only saving grace here was the empathetic server. Overall, I would NOT recommend this restaurant and I would suggest the restaurant not allow the chef to be customer facing.
Mikel (apologies if the spelling is incorrect) was our server for the evening. He was very professional , polite and attentive with us. The salmon appetizer was presented beautifully and did not disappoint! Our steak s were cooked to perfection and complimented with a a delicious bottle of Sandbanks wine. The hostess Jaren was pleasant and accommodate our seating preferences. We will definitely be returning for an other dining experience the next time we travel to the city. Excellet!!
What a beautiful restaurant, our server was very good. There was very few or limited options if your not a steak person. The price was $300 ( a little under) for two people). One person doesn't drink. I felt the price was well over for what it was. We had the filets and no appetizers and 2 beers and shared 1 dessert shared. 3 sides. No wine -
This was our second visit and it was excellent again 👍👍👍👍 Our server Enrique was very friendly and very helpful 😊 The food was delicious and we will definitely be back on next visit to the hotel ! 5 STAR ALL THE WAY ⭐️⭐️⭐️⭐️⭐️
Food was Amazing Greta quality Fresh Price is too high for New York stake Or any stake The rest of the food was decent price
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