There for a work Christmas Party. Was very disorganized. Had appetizer salad and then it took 2 hrs to get main course . Food was good though , just terrible service
Vegetarian options: Vegetarian Pasta was very good
Atmosphere: 1
Food: 4
Service: 1
amber anderson
I absolutely LOVED it here, the food was amazing and Tracy is such a sweet and patient waitress, she should definitely get a raise ?.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chocolate Cake
Suzette Anderson
Loved this place, from the service to the food it was a wonderful experience!! Thanks Tracy for your attentiveness and exceptional service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Cake, Coconut Shrimp, Fried Chicken Sandwich, Waygu Beef Sliders, 12oz Steak with Fries and Veggies, Salmon and Veggies, Atlantic Salmon
Angel Dupont
Nathalia’s service was amazing..you eat what you pay for.generous food portion and the place is so clean
Atmosphere: 5
Food: 5
Service: 5
Lisa Hawley
We hosted a surprise birthday party for 30 people at Mansion and it was an absolutely perfect experience! Making arrangements for the reservation and food was a pleasure and my requests were happily accommodated - I really appreciated their flexibility (e.g. allowing us to bring in our own birthday cake!). The decor and ambience were elegant yet cozy and the service was very pleasant and professional - I was proud to host our family and friends in this beautiful and classy restaurant! The food was beautiful and artistically presented - we couldn't get over the amazing fruit and veggie platters and even the nachos had cheerful coloured chips! The enclosed patio space was perfect for our size of group. We are so grateful we chose Mansion for our party and would highly recommend it!
Atmosphere: 5
Food: 5
Service: 4
Cori Harding
Great spot, great ambiance, and great food!
Atmosphere: 5
Food: 5
Service: 5
Ekta Singh
The DJ was great. I was there last night to celebrate a birthday- most of our food was on the colder side. Our server forgot to put one of my friends order in- he got his food after all of us finished eating.
The food takes a long time to come out. Overall I would likely not return due to this expensive, especially when I consider how expensive everything is.
Atmosphere: 4
Food: 2
Service: 3
Megan
Got there approx 8:35 for dinner last night Sat Nov 2nd with my husband and placed our orders for drinks. About 10 mins in we ordered salads and main course. While were still eating our salads at exactly 9:05 the server came with our main courses. REALLY!! There wasn't even room on the table to place it since it was a small table for 2. Believe this..... we had to ask to have our salads packed to take home. We felt so rushed and disappointed. I picked on my order and sipped my wine. Eventually I had it packed to go since I lost my appetite. I never had a main course served before finishing appetizer or salad and the dishes not removed. The lamp chops came warm and the board it was served on was disgustingly filled with cut marks from a thousand knives. My husband had the tandoori dish which was a bit too salty. I must add that our server tried her best to make us feel comfortable and welcome but I still will blame the kitchen for sending out the luke warm food so quickly. The lamb went to sleep. Cold and fatty. Kitchen and server should connect on when to send the next course out. I'm not sure if I would recommend nor visit again.
Atmosphere: 3
Food: 2
Service: 2
Jeremy C
Ordered the turkey club and a couple pints of shocktop. The turkey club was actually pretty good and the fries were actually amazing! If I’m ever here again, I would definitely order something that has fries. Also great that they had shocktop on draught as there aren’t many places that have it in tap anymore. There was a wedding on the upper floor that was blasting music - so it was difficult to have conversations with the people at my table. Service was also fairly slow that night.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Turkey Club Sandwich
elizabeth surajdeen
Tracy was phenomenal and awesome... super attentive, engaging and funny... the food was superior and the best I have had in a long time... this place just needs a happy hour!
The Mansion Kitchen and Bar is an amazing place to hold all your events. You can have an event, up stairs, downstairs, or dine in on the main floor or patio areas. Guess What, I have had events or been part of events on all floors. My most recent event was a baby shower I held downstairs for my daughter.
The servers were absolutely amazing! They were so professional, respectful, helpful and their overall hospitality was 100%. I highly recommend all three lovely women (Tracy, Amya and Melayna) for your events and the perfect gentleman to add to the mix would be Kamal.
We decided to go with appetizers because it was a baby shower at 2:00 pm. Everything tasted absolutely amazing! Followed by a series of party platters offered off of their events menu, that all came out in a timely fashion, with amazing flavour.
Before the event I was able to sit down with the owner who helped me come up with the perfect menu and a plan as to when each item would come out. I am so happy we have a place like this in Durham!
I will 1000% recommend this place to all my family and friends.
Signed a very Satisfied Customer
Atmosphere: 5
Food: 5
Service: 5
Devonte Brown
Vibes were amazing, I went with my girlfriend and we had Tracey as our server. She was very friendly, fun, funny you name it! Def recommend going here and if you do ask for Tracey!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Surf and Turf
Cristal Hines
I cannot begin to express my immense level of gratitude for the team at mansion in particular, the events coordinator Saira for assisting me in planning such a memorable birthday celebration.
I normally have relatively big parties, 50+ and so finding a restaurant or a space with good food, a stellar ambiance can be, far and few between. Especially when you are looking for a location that is central for most people.
Needless to say, I did host my birthday party here on the 31st for over 45 people and it was phenomenal. The experience from start to finish was great. The customer service was top-tier, the food portion sizes, quality, presentation, was excellent. Every single guest at my party Enjoyed their food and complemented the timely manner in which the service was delivered.
Although I cannot recollect the name of the service we have that night, they were absolutely outstanding, they were organized, efficient, and hospitable, which is one of the key characteristics of a quality restaurant. In my opinion they were constantly checking to ensure that everyone was attended to, but they were also fun And personable, which made them feel like a part of the party.
Mansion is in of itself is an exquisite dining experience, but the added customer service and ability to tailor and unique party to the individual as successfully achieved by Saira adds a complementary effect.
This is my third time attending man, but my first time attending as the host and I will definitely be back. I have actually shared this location with a lot of my friends and colleagues who have advised me that they intend to book parties there as well. Thank you for making this such a wonderful birthday and for the stupendous service!
Atmosphere: 5
Food: 5
Service: 5
Heather Hewitt
Awesome service with a smile! Food was delicious. Will definitely return!
Vegetarian options: Lots of options for us veggies!
There for a work Christmas Party. Was very disorganized. Had appetizer salad and then it took 2 hrs to get main course . Food was good though , just terrible service
Vegetarian options: Vegetarian Pasta was very good
Atmosphere: 1
Food: 4
Service: 1
I absolutely LOVED it here, the food was amazing and Tracy is such a sweet and patient waitress, she should definitely get a raise ?.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chocolate Cake
Loved this place, from the service to the food it was a wonderful experience!! Thanks Tracy for your attentiveness and exceptional service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Cake, Coconut Shrimp, Fried Chicken Sandwich, Waygu Beef Sliders, 12oz Steak with Fries and Veggies, Salmon and Veggies, Atlantic Salmon
Nathalia’s service was amazing..you eat what you pay for.generous food portion and the place is so clean
Atmosphere: 5
Food: 5
Service: 5
We hosted a surprise birthday party for 30 people at Mansion and it was an absolutely perfect experience! Making arrangements for the reservation and food was a pleasure and my requests were happily accommodated - I really appreciated their flexibility (e.g. allowing us to bring in our own birthday cake!). The decor and ambience were elegant yet cozy and the service was very pleasant and professional - I was proud to host our family and friends in this beautiful and classy restaurant! The food was beautiful and artistically presented - we couldn't get over the amazing fruit and veggie platters and even the nachos had cheerful coloured chips! The enclosed patio space was perfect for our size of group. We are so grateful we chose Mansion for our party and would highly recommend it!
Atmosphere: 5
Food: 5
Service: 4
Great spot, great ambiance, and great food!
Atmosphere: 5
Food: 5
Service: 5
The DJ was great. I was there last night to celebrate a birthday- most of our food was on the colder side. Our server forgot to put one of my friends order in- he got his food after all of us finished eating.
The food takes a long time to come out. Overall I would likely not return due to this expensive, especially when I consider how expensive everything is.
Atmosphere: 4
Food: 2
Service: 3
Got there approx 8:35 for dinner last night Sat Nov 2nd with my husband and placed our orders for drinks. About 10 mins in we ordered salads and main course. While were still eating our salads at exactly 9:05 the server came with our main courses. REALLY!! There wasn't even room on the table to place it since it was a small table for 2. Believe this..... we had to ask to have our salads packed to take home. We felt so rushed and disappointed. I picked on my order and sipped my wine. Eventually I had it packed to go since I lost my appetite. I never had a main course served before finishing appetizer or salad and the dishes not removed.
The lamp chops came warm and the board it was served on was disgustingly filled with cut marks from a thousand knives. My husband had the tandoori dish which was a bit too salty.
I must add that our server tried her best to make us feel comfortable and welcome but I still will blame the kitchen for sending out the luke warm food so quickly. The lamb went to sleep. Cold and fatty. Kitchen and server should connect on when to send the next course out.
I'm not sure if I would recommend nor visit again.
Atmosphere: 3
Food: 2
Service: 2
Ordered the turkey club and a couple pints of shocktop.
The turkey club was actually pretty good and the fries were actually amazing! If I’m ever here again, I would definitely order something that has fries.
Also great that they had shocktop on draught as there aren’t many places that have it in tap anymore.
There was a wedding on the upper floor that was blasting music - so it was difficult to have conversations with the people at my table. Service was also fairly slow that night.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Turkey Club Sandwich
Tracy was phenomenal and awesome... super attentive, engaging and funny... the food was superior and the best I have had in a long time... this place just needs a happy hour!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Thank you Jaimie for you great service
Atmosphere: 5
Food: 5
Service: 5
The Mansion Kitchen and Bar is an amazing place to hold all your events. You can have an event, up stairs, downstairs, or dine in on the main floor or patio areas. Guess What, I have had events or been part of events on all floors. My most recent event was a baby shower I held downstairs for my daughter.
The servers were absolutely amazing! They were so professional, respectful, helpful and their overall hospitality was 100%. I highly recommend all three lovely women (Tracy, Amya and Melayna) for your events and the perfect gentleman to add to the mix would be Kamal.
We decided to go with appetizers because it was a baby shower at 2:00 pm. Everything tasted absolutely amazing! Followed by a series of party platters offered off of their events menu, that all came out in a timely fashion, with amazing flavour.
Before the event I was able to sit down with the owner who helped me come up with the perfect menu and a plan as to when each item would come out. I am so happy we have a place like this in Durham!
I will 1000% recommend this place to all my family and friends.
Signed a very Satisfied Customer
Atmosphere: 5
Food: 5
Service: 5
Vibes were amazing, I went with my girlfriend and we had Tracey as our server. She was very friendly, fun, funny you name it! Def recommend going here and if you do ask for Tracey!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Surf and Turf
I cannot begin to express my immense level of gratitude for the team at mansion in particular, the events coordinator Saira for assisting me in planning such a memorable birthday celebration.
I normally have relatively big parties, 50+ and so finding a restaurant or a space with good food, a stellar ambiance can be, far and few between. Especially when you are looking for a location that is central for most people.
Needless to say, I did host my birthday party here on the 31st for over 45 people and it was phenomenal. The experience from start to finish was great. The customer service was top-tier, the food portion sizes, quality, presentation, was excellent. Every single guest at my party Enjoyed their food and complemented the timely manner in which the service was delivered.
Although I cannot recollect the name of the service we have that night, they were absolutely outstanding, they were organized, efficient, and hospitable, which is one of the key characteristics of a quality restaurant. In my opinion they were constantly checking to ensure that everyone was attended to, but they were also fun And personable, which made them feel like a part of the party.
Mansion is in of itself is an exquisite dining experience, but the added customer service and ability to tailor and unique party to the individual as successfully achieved by Saira adds a complementary effect.
This is my third time attending man, but my first time attending as the host and I will definitely be back. I have actually shared this location with a lot of my friends and colleagues who have advised me that they intend to book parties there as well. Thank you for making this such a wonderful birthday and for the stupendous service!
Atmosphere: 5
Food: 5
Service: 5
Awesome service with a smile! Food was delicious. Will definitely return!
Vegetarian options: Lots of options for us veggies!
Atmosphere: 5
Food: 5
Service: 5
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