McDonald’s
1300 Kingston Rd, Pickering
(905) 839-5665
Recent Reviews
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Always love their food
Atmosphere: 5
Food: 5
Service: 5
Honestly it’s just so expensive it’s really not worth what it costs.
Atmosphere: 2
Food: 3
Service: 5
The last 7 times I’ve ordered through this McDonald’s drive-thru, they’ve gotten something in my order wrong. Whether it’s not including the add-ons I ask for or having entirely missing items in my order.
Seriously, confirming something like extra pickle or an extra patty at the kiosk AND the cashier, the still not getting the extras in the final order is insane.
It’s never been busy enough to justify missing things like that. It’s also a very slow service at this location for some reason.
Atmosphere: 2
Food: 1
Service: 1
Prompt service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac
Coffee did not taste the best, though the location looked newly renovated!
Atmosphere: 4
Food: 2
Service: 3
Food is good for what it is. I lynreason it isn't 5 stars is I constantly go through drive through and get stuck being told to park, sometimes they have 3 or 4 people parked and waiting and they bring out all orders together rather then serving the food at then window. I write this review while again waiting in a spot after going through the drive through.
Food: 5
Service: 3
Enough is enough!!! I've been going to this McDonald's for years, generally I empathize with the staff as i have also worked in the fast food industry. I've hoped that they'd improve all this time but no.
So in light of this, here's a few things to mention about this location specifically:
First, the drive through. They prioritize getting there window time down, which is one, unethical, and two against the rules so that they can get bonuses, that they frankly do not deserve. Head office if you are reading this, pose as a regular customer for an audit and you'll experience it first hand.
Secondly, Every time I have visited this location because of convivence, it seems like they are trying to rush through orders without any regard for accuracy. Not only do they mess up many customers orders, but they often handover the wrong orders because they simply don't check the receipt of the customer before the handover.
Lastly, most will understand that restaurants do get busy, its understandable when orders are wrong because of customer volume, but the frequency of that happening is frustrating. Often enough even during non peak hours, the staff appears overwhelmed and disorganized, seeing them prioritize speed over quality and customer satisfaction.
This is saddening to say that although I have been a customer there for so long, all I can now say to others is that, If you value your time and want your order done right, I highly recommend avoiding this McDonald's.
Atmosphere: 1
Food: 1
Service: 1
Worst customer service ever. the guy that is working in the drive in dosen’t know how to speak to customers, very rude. he’s rather more interested in cleaning than taking proper customer orders.
Service: 1
Recommended dishes: Mcchicken
The parking lot smells like piss and garbage. Suggest you hold your nose through the drive through.
Atmosphere: 2
Food: 3
Service: 3
Never come back to this location
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Speedy service
Service: 5
Poor service. Like it's run by 12 year olds
Atmosphere: 1
Food: 1
Service: 1
Decent food for cheap
Atmosphere: 3
Food: 3
Service: 3
It's one of the most beautiful McDonald's I've been to. I love the outdoor patio with all the flowers and trees. The staff here pays attention to what they are doing and don't ignore you like most other McDonald's. I drive 25min just to come to this location. Just a heads up that the parking lot is a bit weird, the right lane is the entrance and the left lane is the exit.
Friendly service. Clean Facility. Convenient location.
Atmosphere: 4
Food: 3
Service: 4
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