Rock House Grill

888 Durham Live Ave, Pickering
(289) 539-0552

Recent Reviews

Sort by
Anne Henry

I ordered a grill burger. It clearly was cooked ahead of time and just slightly heated up. The salad was pre-made elsewhere with wilted lettuce. Unacceptable at $18.

Allie Robart

The service was abhorrent. We waited half an hour for two burgers with fries. There was no sense of urgency with the kitchen staff. There is not enough seating, we were lucky to find one empty (dirty) table. We got two orange juices, and one of them tasted like it had chemicals in it. No apology for the wait, and as we were leaving, we heard another couple who waited a ridiculously long time as well…only because they never buzzed them. Their food was ready, and nobody bothered to buzz them!

Overall, food was just okay…not worth $50. Service was a disaster and huge disappointment. We will chose a different place for food next time!

Rey Sabarillo

I ordered fish and chips but I asked to have sweet potatoe fries instead of French fries. I have to pay extra which is understandable but when I ask for the chipotle sauce they said I have to pay extra. I told them I paid extra for the sweet potato and it should come with it. Iwherever I order the sweet potato the chipotle sauce comes with it. This not a good service.

Melissa

Watched the cook assemble my poutine before dropping the rest of the food for the order. Made no sense, could have easily started the other food first. Poutine was cold and soggy.

Christy H

Can't figure it out, went before the show tonight - Burger was hot and fries were warm... Waited almost 20 min to get order.
Will try again, and hopefully all food will be hot!
But I will say food was tasty!!!

Jaquelyn Manalang

I don’t usually give reviews
Best burger I ever had
I was shocked of the quality
I figured garbage like most of restaurants these days

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak Frites

Maya Singh

Horrible staff, they give different sized portions to different people (white people) and if you complain, they'll call security on you saying they feel intimidated. Food is just "ok" and even without the staff issue is very overpriced. I hope they go out of business.

Atmosphere: 1

Food: 1

Service: 1

Kristy Lynch

If I could give zero stars I would. Went with our 90 year old grandma before a concert with an hour and a half to spare. Placed our order and after waiting at least 60 mins we had to cancel it so we wouldnt be late getting her in to the concert. Everyone who had ordered after us and another couple had come and gone. When I asked how long it would be they said still more time. Our order wasn't complicated, just chicken fingers and fish and chips. I'm normally not one to get upset especially when I understand the rush before a show but this was ridiculous. Orders should have been cut off until they were able to catch up. Won't be back.

Mary Clayton

Awsome footlong hotdogs. Friendly people good service

Atmosphere: 5

Food: 5

Service: 5

Boris Markhevka

Good for breakfast. Reasonably priced tasty food.

Atmosphere: 4

Food: 5

Service: 5

K T

Worst service. Long wait time. Waste of comps.

Service: 1

rebelboy 77 Collins

They make awesome

Atmosphere: 5

Food: 5

Service: 5

Braun Allen

Food is good and service is fast. They serve a nice variety of basic items. Have tried good amount of menu items, the problem is the sides that come with the meal like typically fries or wedges are extremely small for the price you're paying. The steak Frites are not even a appetizer size, the fish and chips are very good. I had the fried chicken on this occasion but it was disappointing, no taste to it whatsoever. Have a lot of room for improvement.

Parking: Parking no issue, there is a parking garage and two outdoor parking lots.

Wheelchair accessibility: Bottom half of parking garage is for handicap parking, plus everything is handicap accessible.

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Fish and Chips, Steak Frites

Kit O'Kane

Big portion of chilli. Burger was pretty tasty. Home made flavours.

Atmosphere: 3

Food: 3

Service: 4

Will M

Good breakfast with really good home fries.

Atmosphere: 3

Food: 5

Service: 5

Loading...