The lady working at the Subway today was really odd. I asked for a 12-inch sub, and she asked me twice like she couldn’t believe I actually wanted one. After I ate, I asked for a bag and she said I’d have to pay for it, even though I had already paid for my food. She claimed it was because she asked earlier if I was dining in or taking out. I even offered to pay, and then she suddenly said it was fine and gave me the bag for free. I don’t understand what the point of that back-and-forth was. Please train your staff to be courteous to your customers.
AB CP
Not sure what’s happening at this location. Ordered a sub, the girl tried to upsell me extra cheese and I said no. Cuts the bread and asks the same exact thing, I reply no again. I then realized all the lettuce was brown, spinach was slimy and the tomatoes looked 100 years old. I asked for fresh lettuce and the girl pulls out a bag of equally as gross lettuce and put it on. At the cash, I asked for a chips no drink and a different girl says ‘it’s cheaper to add the drink’ which is obviously untrue and another way for them to upcharge. Not to mention that all three women standing behind the register are having a full on convo in a different language the entire time and the girl making my sub could hardly even focus on what I was asking to put on it, I had to repeat myself several times. I would not recommend this restaurant and will not going back, which is a shame because previous ownership was running it much better and it was always fresh and delicious- not anymore.
Vikas Joshi
Today at the PCC location, the server was preparing a bacon sub right before ours. She was wearing gloves, but after handling the meat, she didn’t change them, she e went straight to touching the vegetables like lettuce and others with the same gloves.
When it was our turn, I told her that we wouldn’t be ordering because she hadn’t changed her gloves after handling meat. She didn’t have much to say, just looked embarrassed that someone noticed.
Cynthia Huang
Worst subway I’ve been too by far. Waited 30 minutes for a mobile order that ended up being rushed. Don’t know if the staff didn’t take care to add any of the toppings or if they’re just skimping out, but they completely missed the cheese and sauce, and added literally one jalapeño and one banana pepper. It was literally just bread and lettuce. They then refused to add anymore stating that that was their “standard.” Definitely not the standard I’ve seen at other subways, and believe me when I say I’ve been getting this same order for YEARS. Don’t know if it would’ve been better had I ordered in person and watched them put the toppings on, but either way the staff and management are not doing a great job. Absolutely do not recommend.
sachin kapoor
We ordered 12 inches foot long and toasted but I don’t think they toast it taste wise it was ok but the highlight is for the girl who made it took the effort to help us make the sandwich and the hash browns were not at all good and waste of money
Brooke Thompson
THIS SUBWAYS PANINI PRESS HAS BEEN BROKEN FOR YEARS! Whoever manages this subway can you finally replace it? Every time I’ve asked have they fixed/ or replaced it NOPE .
Gitanjali
Whoever on the shift today at 11.30 teach that the young man to show respect and behave to elder than him.
Handeep Singh
Great hospitality with cheerful staff and impressive customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rotisserie-Style Chicken
Rachel Welsford
i’m usually not one for bad reviews. or reviews PERIOD. however this experience was unsatisfying to say the least. I walked up and asked for a chicken teriyaki 6in sub. The girl helping me didn’t even ask me before she put cheese on my sandwich and toasted it. She barely made any conversation (which is totally okay as i’m aware everyone has a bad day or doesn’t feel like talking) but when she did speak to me, it was very short and a little attitude. And, at the end of this she sorta pressured me into getting a combo (i want get a bag of chips). she asked me to make it a combo and i said no im okay, then she asked me if i was sir and that it would be cheaper. but maybe the pressure of getting the combo was on me. then after that whole experience she still asked for a tip? I get that service workers do deal with a lot but there’s a time and place to know when to ask for a tip. maybe it’s automated but it just seemed silly
Atmosphere: 2
Food: 3
Service: 2
H C
Can the franchise owner fix the fountain drink machine? It's been months.
It was not properly toasted and the meat tasted off and I asked for napkins and she gave 2 pieces of thin napkins
Atmosphere: 2
Food: 1
Service: 2
Aashima Batra
I got the pleasure of dealing with Bhumi twice and she is such a nice, professional and hardworking employee! Definitely deserves a raise and appreciation of all kinds ?
Atmosphere: 5
Food: 5
Service: 5
Love boo
I got a 6-inch cold cut on white, NOT TOASTED!! I got my food, sat down in the food court, and opened my food. Immediately realized my bread was stale as all stale can get. I took a bite, thinking I was wrong, but I indeed was not wrong. I could barely get through the bread with my teeth. So I took it back and the lady gave me the most ridiculous attitude. Saying they just baked them, and I was WRONG after showing her that this "freshly baked bread" was flaking just by touching it. Regretfully, she made me a new one but had me choose a different kind of bread. Okay, fine.. BUT WHY WAS THAT BREAD JUST AS HARD? I tossed the entire thing in the garbage and went somewhere else for lunch. Waste of money, Employee was incredibly rude, told me (a paying customer) that I was wrong.
There was no way that bread was fresh. There's a reason why people have rumors about this subway being the worst Subway. Avoid it, don't eat here. Absolutely disgusting!!!!
Food: 1
Service: 1
Kunal Rao
If there would be a 0 star rating i wouldn’t have given that also, like for a 13 dollar salad it was nothing in it i will attach a picture what you will get here, what a waste of money, would recommend the greek place rather than this .
The lady working at the Subway today was really odd. I asked for a 12-inch sub, and she asked me twice like she couldn’t believe I actually wanted one. After I ate, I asked for a bag and she said I’d have to pay for it, even though I had already paid for my food. She claimed it was because she asked earlier if I was dining in or taking out. I even offered to pay, and then she suddenly said it was fine and gave me the bag for free. I don’t understand what the point of that back-and-forth was. Please train your staff to be courteous to your customers.
Not sure what’s happening at this location. Ordered a sub, the girl tried to upsell me extra cheese and I said no. Cuts the bread and asks the same exact thing, I reply no again. I then realized all the lettuce was brown, spinach was slimy and the tomatoes looked 100 years old. I asked for fresh lettuce and the girl pulls out a bag of equally as gross lettuce and put it on. At the cash, I asked for a chips no drink and a different girl says ‘it’s cheaper to add the drink’ which is obviously untrue and another way for them to upcharge. Not to mention that all three women standing behind the register are having a full on convo in a different language the entire time and the girl making my sub could hardly even focus on what I was asking to put on it, I had to repeat myself several times. I would not recommend this restaurant and will not going back, which is a shame because previous ownership was running it much better and it was always fresh and delicious- not anymore.
Today at the PCC location, the server was preparing a bacon sub right before ours. She was wearing gloves, but after handling the meat, she didn’t change them, she e went straight to touching the vegetables like lettuce and others with the same gloves.
When it was our turn, I told her that we wouldn’t be ordering because she hadn’t changed her gloves after handling meat. She didn’t have much to say, just looked embarrassed that someone noticed.
Worst subway I’ve been too by far. Waited 30 minutes for a mobile order that ended up being rushed. Don’t know if the staff didn’t take care to add any of the toppings or if they’re just skimping out, but they completely missed the cheese and sauce, and added literally one jalapeño and one banana pepper. It was literally just bread and lettuce. They then refused to add anymore stating that that was their “standard.” Definitely not the standard I’ve seen at other subways, and believe me when I say I’ve been getting this same order for YEARS. Don’t know if it would’ve been better had I ordered in person and watched them put the toppings on, but either way the staff and management are not doing a great job. Absolutely do not recommend.
We ordered 12 inches foot long and toasted but I don’t think they toast it taste wise it was ok but the highlight is for the girl who made it took the effort to help us make the sandwich and the hash browns were not at all good and waste of money
THIS SUBWAYS PANINI PRESS HAS BEEN BROKEN FOR YEARS! Whoever manages this subway can you finally replace it? Every time I’ve asked have they fixed/ or replaced it NOPE .
Whoever on the shift today at 11.30 teach that the young man to show respect and behave to elder than him.
Great hospitality with cheerful staff and impressive customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rotisserie-Style Chicken
i’m usually not one for bad reviews. or reviews PERIOD. however this experience was unsatisfying to say the least. I walked up and asked for a chicken teriyaki 6in sub. The girl helping me didn’t even ask me before she put cheese on my sandwich and toasted it. She barely made any conversation (which is totally okay as i’m aware everyone has a bad day or doesn’t feel like talking) but when she did speak to me, it was very short and a little attitude. And, at the end of this she sorta pressured me into getting a combo (i want get a bag of chips). she asked me to make it a combo and i said no im okay, then she asked me if i was sir and that it would be cheaper. but maybe the pressure of getting the combo was on me. then after that whole experience she still asked for a tip? I get that service workers do deal with a lot but there’s a time and place to know when to ask for a tip. maybe it’s automated but it just seemed silly
Atmosphere: 2
Food: 3
Service: 2
Can the franchise owner fix the fountain drink machine? It's been months.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Southwest Steak & Avocado
Restaurantji Recommends
Toddler sized portions.
Atmosphere: 1
Food: 1
Service: 1
It was not properly toasted and the meat tasted off and I asked for napkins and she gave 2 pieces of thin napkins
Atmosphere: 2
Food: 1
Service: 2
I got the pleasure of dealing with Bhumi twice and she is such a nice, professional and hardworking employee! Definitely deserves a raise and appreciation of all kinds ?
Atmosphere: 5
Food: 5
Service: 5
I got a 6-inch cold cut on white, NOT TOASTED!! I got my food, sat down in the food court, and opened my food. Immediately realized my bread was stale as all stale can get. I took a bite, thinking I was wrong, but I indeed was not wrong. I could barely get through the bread with my teeth. So I took it back and the lady gave me the most ridiculous attitude. Saying they just baked them, and I was WRONG after showing her that this "freshly baked bread" was flaking just by touching it. Regretfully, she made me a new one but had me choose a different kind of bread. Okay, fine.. BUT WHY WAS THAT BREAD JUST AS HARD? I tossed the entire thing in the garbage and went somewhere else for lunch. Waste of money, Employee was incredibly rude, told me (a paying customer) that I was wrong.
There was no way that bread was fresh. There's a reason why people have rumors about this subway being the worst Subway. Avoid it, don't eat here. Absolutely disgusting!!!!
Food: 1
Service: 1
If there would be a 0 star rating i wouldn’t have given that also, like for a 13 dollar salad it was nothing in it i will attach a picture what you will get here, what a waste of money, would recommend the greek place rather than this .
Atmosphere: 1
Food: 1
Service: 1
Loading...