Tim Hortons
1709 Kingston Rd, Pickering
(888) 601-1616
Recent Reviews
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Wanted 2 chocolate ice capps made with chocolatemilk. This is just milk with chocolate syrup. The buddy who got the other one agrees, trash. Also 2 bagel belts with zero butter or w.e they put on it. Very disappointing.
Atmosphere: 2
Food: 1
Service: 1
Too slow and lazy people
Atmosphere: 1
Food: 1
Service: 1
Went through the drive through and placed an order, the lady (Kay) made an error and instead of fixing it, she was rude, told us that’s what she heard us order and closed the window in our face.
When we went in to reorder our drinks, I was then treated terribly by Kay and the other employee working refused to serve me. I wasn’t looking for free drinks, I was insistent on paying for the replacements.
I asked to speak with a manager and they told me there isn’t one working there.
A minute later a manager showed up and was very kind, apologized for the inappropriate behaviour from her employees and remade our drinks.
I’d say it’s the worst service I’ve ever received at a Tim Hortons if it wasn’t for the “manager” being so kind and making it right.
Atmosphere: 1
Food: 1
Service: 1
Super busy spot. Due to it being close to the airport, there are a lot of people who come to wait at this location. Very hard to find a parking spot. Always a long line up. Service is really quick
Atmosphere: 2
Food: 4
Service: 3
Quick drive through on my way home after work.
The staff; Tarun has excellent customer service! He was attending to many of us at the same time which he did exceptionally.
They don’t even make drinks full size. I asked for iced cap and got very less amount in it.
When you MESS UP someone’s order, and they have to spend TIME AND MONEY fixing YOUR mistake, the LEAST you can do is APOLOGIZE to the customer for the inconvenience. FFS!!!! Better TRAINING is obviously REQUIRED
Always My Favourite
makes good steep tea here but never got but also if you order with milk they put cream
Atmosphere: 1
Food: 2
Service: 1
Best coffee and best staff, very friendly but the drive through is a bit tight
Vegetarian options: Need more varieties that also does not include dairy products
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boston Cream
Restaurantji Recommends
No chairs to sit in
Atmosphere: 3
Food: 4
Service: 4
Marcus at Tim Hortons is great! He’s always friendly, quick, and gets my order right every time. Tim Hortons is a convenient spot with ample parking and quick service. The staff are friendly, making it a great place to grab a coffee or snack.
Atmosphere: 5
Food: 5
Service: 5
Great coffee and Boston Cream donut ?
Atmosphere: 5
Food: 5
Service: 5
18 min to place the order. Then another 15 to get the order. Missing bunch of ingredients, had to change my order. Staff work all the time, but..
Food: 4
Service: 1
Friendliest staff!
Atmosphere: 4
Food: 4
Service: 5
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