It took them 15 mins to give me a bagel with cream cheese ordered at kiosk. On top of it they never listen instructions, too poor quality of service.
Atmosphere: 1
Food: 1
Service: 1
Mahin S
I've frequented this location for the last 5 years and have always been treated well by their team of wonderful ladies and hardworking guys. This is the best Tim Hortons location I've been to, a standard that all locations should strive for
Atmosphere: 5
Food: 5
Service: 5
sueann lewis
This tim hortons has the worst tasting french vanilla. I order from this location daily, and I haven't had a good tasting french vanilla yet. It's pure water, and it's costly. I'll be heading over to the tim hortons located at the shell moving forward.
Atmosphere: 5
Food: 3
Service: 4
Viktor Torsi
This Tim Hortons found my lost wallet and went above and beyond to give it back to me. My wallet had no phone number but that did not stop the store managers from locating me. She used my address (from Drivers License) and had someone come by my home to help coordinate the return.
Amazing gesture. Highly professional. Very personable.
Thank you Atte. Kudos to the entire staff and management here.
Kaushikkumar Patel
I visited today and i ordered everything bagel with hurb and garlic with toasted and i am vegetarian and over there lady who prepared order she holding meat and making all order with same gloves i showed that one its look very weird also not clean chopping table and using same table where she put meat before on that table, it was very unhygienic.
Food: 1
Neelofar Mohmand
perry is my favourite worker she’s always so kind
Atmosphere: 5
Food: 5
Service: 5
Azhar Hussain
Very cold bagel 🥯 not properly prepared
rangina safi
I had the worst experience at this Tim Hortons. This morning, we ordered breakfast, and the person taking our order clearly heard us—he even repeated everything back correctly. However, when we got our food and came home, we noticed several issues. Our egg and cheese sandwiches were on English muffins instead of biscuits, I found a piece of eggshell in my sandwich, and instead of one cream and one sugar in the coffee, they gave us a double-double. One mistake is understandable, but three mistakes in a single order is unacceptable.
Devendra M.
This is probably one of the laziest Tim Horton's I've ever been to... I also travel all over the province so I go to many Tim Horton.
The staff don't care, they have no urgency when taking your order and it seems like I'm inconveniencing them by asking for a tea and a donut. The tables are always dirty. Avoid if you don't need that caffeine fix.
Justin Merrifield
Just ordered a turkey bacon club and it was cut and the rest of the bun was ripped to Pieces open the bag and its all over my clothes
I only give a 1 Star because I couldn't give a 0, the customer service here is awful, they are so slow, omg!! I waited almost 25 mins for an order. I'm never coming back to this place. Dissatisfied customer.
Atmosphere: 1
Food: 1
Service: 1
JAD Davis
Rush your order and was not complete properly
Food: 2
Service: 2
Nathan Nithy
Please clean the washroom so guests can use it. Totally unsanitary place.
Atmosphere: 3
Food: 4
Service: 3
Andre
Extremely busy, especially during the week with the highschool students. Parking lot is filthy.
Atmosphere: 1
Food: 1
Service: 1
Ryan McMullen
I recently visited the Tim Hortons at 742 Kingston Rd in Pickering, and I had a fantastic experience! The manager, Erlinda, truly stands out with her exceptional customer service. She was friendly, efficient, and made sure everything was perfect with my order.
The coffee was fresh and delicious, and the atmosphere was welcoming and clean. I also appreciated the quick service during the morning rush. It's clear that Erlinda leads her team well and values customer satisfaction. I will definitely be returning! Highly recommend this location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Sandwich on English Muffin, Bagels, Hash Brown
It took them 15 mins to give me a bagel with cream cheese ordered at kiosk. On top of it they never listen instructions, too poor quality of service.
Atmosphere: 1
Food: 1
Service: 1
I've frequented this location for the last 5 years and have always been treated well by their team of wonderful ladies and hardworking guys. This is the best Tim Hortons location I've been to, a standard that all locations should strive for
Atmosphere: 5
Food: 5
Service: 5
This tim hortons has the worst tasting french vanilla. I order from this location daily, and I haven't had a good tasting french vanilla yet. It's pure water, and it's costly. I'll be heading over to the tim hortons located at the shell moving forward.
Atmosphere: 5
Food: 3
Service: 4
This Tim Hortons found my lost wallet and went above and beyond to give it back to me. My wallet had no phone number but that did not stop the store managers from locating me. She used my address (from Drivers License) and had someone come by my home to help coordinate the return.
Amazing gesture. Highly professional. Very personable.
Thank you Atte. Kudos to the entire staff and management here.
I visited today and i ordered everything bagel with hurb and garlic with toasted and i am vegetarian and over there lady who prepared order she holding meat and making all order with same gloves i showed that one its look very weird also not clean chopping table and using same table where she put meat before on that table, it was very unhygienic.
Food: 1
perry is my favourite worker she’s always so kind
Atmosphere: 5
Food: 5
Service: 5
Very cold bagel 🥯 not properly prepared
I had the worst experience at this Tim Hortons. This morning, we ordered breakfast, and the person taking our order clearly heard us—he even repeated everything back correctly. However, when we got our food and came home, we noticed several issues. Our egg and cheese sandwiches were on English muffins instead of biscuits, I found a piece of eggshell in my sandwich, and instead of one cream and one sugar in the coffee, they gave us a double-double.
One mistake is understandable, but three mistakes in a single order is unacceptable.
This is probably one of the laziest Tim Horton's I've ever been to... I also travel all over the province so I go to many Tim Horton.
The staff don't care, they have no urgency when taking your order and it seems like I'm inconveniencing them by asking for a tea and a donut. The tables are always dirty. Avoid if you don't need that caffeine fix.
Just ordered a turkey bacon club and it was cut and the rest of the bun was ripped to Pieces open the bag and its all over my clothes
Restaurantji Recommends
I only give a 1 Star because I couldn't give a 0, the customer service here is awful, they are so slow, omg!! I waited almost 25 mins for an order. I'm never coming back to this place.
Dissatisfied customer.
Atmosphere: 1
Food: 1
Service: 1
Rush your order and was not complete properly
Food: 2
Service: 2
Please clean the washroom so guests can use it. Totally unsanitary place.
Atmosphere: 3
Food: 4
Service: 3
Extremely busy, especially during the week with the highschool students. Parking lot is filthy.
Atmosphere: 1
Food: 1
Service: 1
I recently visited the Tim Hortons at 742 Kingston Rd in Pickering, and I had a fantastic experience! The manager, Erlinda, truly stands out with her exceptional customer service. She was friendly, efficient, and made sure everything was perfect with my order.
The coffee was fresh and delicious, and the atmosphere was welcoming and clean. I also appreciated the quick service during the morning rush. It's clear that Erlinda leads her team well and values customer satisfaction. I will definitely be returning! Highly recommend this location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Sandwich on English Muffin, Bagels, Hash Brown
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