I only give a 1 Star because I couldn't give a 0, the customer service here is awful, they are so slow, omg!! I waited almost 25 mins for an order. I'm never coming back to this place. Dissatisfied customer.
Atmosphere: 1
Food: 1
Service: 1
JAD Davis
Rush your order and was not complete properly
Food: 2
Service: 2
Nathan Nithy
Please clean the washroom so guests can use it. Totally unsanitary place.
Atmosphere: 3
Food: 4
Service: 3
Andre
Extremely busy, especially during the week with the highschool students. Parking lot is filthy.
Atmosphere: 1
Food: 1
Service: 1
Ryan McMullen
I recently visited the Tim Hortons at 742 Kingston Rd in Pickering, and I had a fantastic experience! The manager, Erlinda, truly stands out with her exceptional customer service. She was friendly, efficient, and made sure everything was perfect with my order.
The coffee was fresh and delicious, and the atmosphere was welcoming and clean. I also appreciated the quick service during the morning rush. It's clear that Erlinda leads her team well and values customer satisfaction. I will definitely be returning! Highly recommend this location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Sandwich on English Muffin, Bagels, Hash Brown
Jacob McCarthy
Lady tries tell me dnt have money on card ciz she doesn't speak English properly and can't push buttons on machines terrible Establishment
Prashanth Sukumar
3 trips in the span of 1 hour to get a large steep tea with 1 CREAM & 1 Milk..... First attempt lack of smiles and customer service friendliness first thing on a Sunday morning and they gave same drink but MILK in stead CREAM.***( PLEASE NOTE- same exact thing happened to me on Saturday) Second attempt, went home as I was getting it for my sick mother in bed sho comes to this location for the past 5 years on a regular. They, of course, got the order wrong, so I went again asking for the manager, but this person introduced themself as the supervisor. I explained the situation, and she gave me a LARGE REGULAR COFFEE WITH CREAM & SUGAR. Again, go home and come back to this ridiculous start to my Sunday morning. Third attempt, went in and spoke to a great person on their team apologies and assured they empathize with my frustration gave a complimentary crossiant, asked for the order again and for whatever reason the drink looked like they added milk instead of cream, when I went back she assured they put cream and even checked the machine, I ended up asking for a refund for all this Hassel. The second person who I spoke with was on break and came back not really caring ehat happened. I felt very disappointed with the quality of standard, the poor listening skills, and the lack of empathy from my initial two people I spoke to. I appreicate those who do that job but there comes a sense of accountabilty I write this so those who showed lack of attention to my order must understand many ppl incorporate this part of their day to day routine and to be put through such as hastle and disrespect is very saddening to see. Luckily, I went to another location, and they had no issue securing my order right away. I don't understand the point of getting orders out on time if the orders are not correct and if the customer service is underwhelming, I hope no one else go through thos fustrating start to their, if so please do catious when getring your daily order from this location.
Atmosphere: 1
Food: 1
Service: 1
Charmaine Jensen
My friend and I were at this Tim Hortons this early evening. We ate in. I bought a small coffee and took 2 sips very, very strong. I had cream and sweetner in. Still horrible. Worse Timmies for coffee.
Atmosphere: 2
Food: 1
Service: 2
Reza Mehr
Average Timmy There is room to grow
Atmosphere: 4
Food: 4
Service: 4
Innotech Robotics
I am a frequent visitor of this location because of the great service I always get from this location from my coffee to my sandwich or breakfast. They are absolutely wonderful. I will come here everyday.
I had a very pleasing service from them … gud team and gud food ….❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels, Hash Brown
Amanda
The workers here are awful, they cut you off when you’re ordering and ALWAYS mess up your order! Does this bagel look toasted to you? No, not at all.. how hard is it to throw it into the toaster for 10 seconds… maybe if they hired people who understood
Atmosphere: 1
Food: 1
Service: 1
mtaspl
Ii stood here like a dummy waiting for my food while watching new orders from drive come and go. Not acceptable. Orders should be made as they come.i don't get paid to stand and wait for food while others get special priority. Very disappointing and not my first time with this experience.
Atmosphere: 3
Food: 5
Service: 1
Sia
I went at 12.40 am in the drive thru. 2 girls were working, the service was extremely bad, no greeting, the girl taking the order was not ready to take the order, it seemed like she just wants us to leave. We literally waited 5 mins and no one appeared to take the money. And then the coffee was so bad that I had to throw it. Extremely poor service.
I only give a 1 Star because I couldn't give a 0, the customer service here is awful, they are so slow, omg!! I waited almost 25 mins for an order. I'm never coming back to this place.
Dissatisfied customer.
Atmosphere: 1
Food: 1
Service: 1
Rush your order and was not complete properly
Food: 2
Service: 2
Please clean the washroom so guests can use it. Totally unsanitary place.
Atmosphere: 3
Food: 4
Service: 3
Extremely busy, especially during the week with the highschool students. Parking lot is filthy.
Atmosphere: 1
Food: 1
Service: 1
I recently visited the Tim Hortons at 742 Kingston Rd in Pickering, and I had a fantastic experience! The manager, Erlinda, truly stands out with her exceptional customer service. She was friendly, efficient, and made sure everything was perfect with my order.
The coffee was fresh and delicious, and the atmosphere was welcoming and clean. I also appreciated the quick service during the morning rush. It's clear that Erlinda leads her team well and values customer satisfaction. I will definitely be returning! Highly recommend this location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Sandwich on English Muffin, Bagels, Hash Brown
Lady tries tell me dnt have money on card ciz she doesn't speak English properly and can't push buttons on machines terrible
Establishment
3 trips in the span of 1 hour to get a large steep tea with 1 CREAM & 1 Milk.....
First attempt lack of smiles and customer service friendliness first thing on a Sunday morning and they gave same drink but MILK in stead CREAM.***( PLEASE NOTE- same exact thing happened to me on Saturday)
Second attempt, went home as I was getting it for my sick mother in bed sho comes to this location for the past 5 years on a regular. They, of course, got the order wrong, so I went again asking for the manager, but this person introduced themself as the supervisor. I explained the situation, and she gave me a LARGE REGULAR COFFEE WITH CREAM & SUGAR. Again, go home and come back to this ridiculous start to my Sunday morning.
Third attempt, went in and spoke to a great person on their team apologies and assured they empathize with my frustration gave a complimentary crossiant, asked for the order again and for whatever reason the drink looked like they added milk instead of cream, when I went back she assured they put cream and even checked the machine, I ended up asking for a refund for all this Hassel. The second person who I spoke with was on break and came back not really caring ehat happened. I felt very disappointed with the quality of standard, the poor listening skills, and the lack of empathy from my initial two people I spoke to. I appreicate those who do that job but there comes a sense of accountabilty I write this so those who showed lack of attention to my order must understand many ppl incorporate this part of their day to day routine and to be put through such as hastle and disrespect is very saddening to see. Luckily, I went to another location, and they had no issue securing my order right away. I don't understand the point of getting orders out on time if the orders are not correct and if the customer service is underwhelming, I hope no one else go through thos fustrating start to their, if so please do catious when getring your daily order from this location.
Atmosphere: 1
Food: 1
Service: 1
My friend and I were at this Tim Hortons this early evening. We ate in. I bought a small coffee and took 2 sips very, very strong. I had cream and sweetner in. Still horrible. Worse Timmies for coffee.
Atmosphere: 2
Food: 1
Service: 2
Average Timmy
There is room to grow
Atmosphere: 4
Food: 4
Service: 4
I am a frequent visitor of this location because of the great service I always get from this location from my coffee to my sandwich or breakfast. They are absolutely wonderful. I will come here everyday.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I enjoy sitting here, after my school I get my iced coffee and sit by the window.
Its really quiet and calm in the afternoon
Parking: The location is really good by a main street and there's alot of parking in front as well as in the back.
Kid-friendliness: They have kid friendly seats here that help families
Wheelchair accessibility: All the doors can be operated with buttons and there are wheelchair accessible seats.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Capp, Toasted Coconut Donuts
I had a very pleasing service from them … gud team and gud food ….❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels, Hash Brown
The workers here are awful, they cut you off when you’re ordering and ALWAYS mess up your order! Does this bagel look toasted to you? No, not at all.. how hard is it to throw it into the toaster for 10 seconds… maybe if they hired people who understood
Atmosphere: 1
Food: 1
Service: 1
Ii stood here like a dummy waiting for my food while watching new orders from drive come and go. Not acceptable. Orders should be made as they come.i don't get paid to stand and wait for food while others get special priority. Very disappointing and not my first time with this experience.
Atmosphere: 3
Food: 5
Service: 1
I went at 12.40 am in the drive thru. 2 girls were working, the service was extremely bad, no greeting, the girl taking the order was not ready to take the order, it seemed like she just wants us to leave. We literally waited 5 mins and no one appeared to take the money. And then the coffee was so bad that I had to throw it. Extremely poor service.
Service: 1
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