Myself and my dad, both very hungry after struggling to find a place that was open near or within Bala. We were out of the area and did not know the place very well. Right from the get go, both blonde ladies working there (early to late twenties) were giving us a bit of a nasty look. My dad and I always do our best to be polite to anyone but we felt as though our respectful tone and attitude towards these baristas were not reciprocated. The lady making our food kept glaring at me like I was a three month old molded pizza she found at the back of her fridge. After ordering our entire meal we find out that they did not accept credit. There was no sign indicating that they did not take credit nor did they tell us about this in advance. My dad attempted to take cash out of their decrepit ATM machine, but to no avail. He apologized sincerely for the inconvenience and they did not so much as utter a word at us except look annoyed as they lifelessly dragged what was supposed to be our food on the counter back towards them. No "sorry for the inconvenience, we should have told you in advance", or "so sorry about that", or even "have a good day" despite my father once again apologizing and wishing them a good rest of their day. We both felt unwelcome and uneasy the entire time. Few words were spoken by the two workers but their actions spoke a lot louder. Would not return to this coffee shop and overall good customer service was severely lacking. Had many amazingly friendly interactions with other food places around the area with this place being the only exception.Parking: Parking is part of the convenience store/gas station and had relatively a good amount of spots available at the time.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Blackforest Ham & Havarti, Frappuccino
Eric Masell
Best donuts and quick breakfast sandwiches in town! Oh and coffee is great
Atmosphere: 5
Food: 5
Service: 5
H Huynh
Terrible attitude. We asked for a dirty chai and her snooty response was "we aren't a Starbucks you know" what kind of response is that ? It's quite simple to acknowledge that you don't know how to mix a shot of espresso with a chai latte and say "sorry, we don't have that here" instead of the attitude. And even after finishing making our order, she said "is there something wrong with just ordering lattes?"Being that you're a small Cafe in a small town, you should seriously put some effort into appropriate service for patrons making an effort to come to your place for beverages instead of Tim Hortons. Absolutely appalling customer service. P.s the 4 coffees we bought taste even worse with the attitude mixed in.
Food: 2
Service: 1
Sandeep Rathore
Amazing hot
Food: 5
Service: 5
Kait Long
Very cute coffee place. French vanilla was awesome. Will be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frappuccino
Denis R Potvin
Fast, friendly service with a smile. The coffee is always hot, although the taste can fluctuate from time to time.
Atmosphere: 5
Food: 5
Service: 5
Steff R.
The mocha was terrible. It was half coffee, half hot chocolate, not a fresh latte with chocolate. I wasn’t expecting a machine mixed drink. Sandwiches were tasty. Service was friendly.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Tuna Salad
TJ Young
Gas station coffee shop that didn’t have many typical coffee shop
Atmosphere: 1
Food: 1
Service: 2
Kazzy Duale
I have been coming this place last 4 years the coffee is getting worse every year last two weeks it just tastes like water and cream!!
Taylor Gillis
do not recommend in the winter unless you’re going for a hot beverage. food was not freshly made at all, cold and stale. we found a hair in both of our sandwiches. the staff was pretty nice for a small interaction though. would not come here again for the food but my tea I got was actually good but then again how hard is it to mess up a tea. oh and the drive thru seems pretty dangerous & a little confusing.
Nice local business, excellent coffee, good prices
Michael Bernach
Awsome food and coffee, and super nice people
Sanaz G
Possibly the best breakfast sandwich we've ever had!! Such a cute and cozy cafe. Definitely try it out!
K M
Good place, nice coffee drinks and a few small bites. The drive through can be a bit of a wait at times and they are cash+debit only, so small heads up.
Aster
Ordered a London Fog (Lrg) and it is the most amazing drink i’ve had. I’m an avid London fog drinker (it’s an early grey tea latte) and their recipe for it is beyond amazing. it was the perfect temperature, every sip was like divine glorious heaven. I have never had a better morning drink!My aunt ordered the Brekkie Bagel (Sausage, egg, cheese), and she says it is fantastic 9/10. “It’s pretty dang good,” my aunt says (she is not a wordy type)My cousin got a cheese scone with raspberry jam, 9.5/10, she says.Fantastic service and a wonderful atmosphere. The aesthetics make me feel so good with the cozy chalk-type writing and wooden counter, it’s right at home in Port Carling by the lakes.
Myself and my dad, both very hungry after struggling to find a place that was open near or within Bala. We were out of the area and did not know the place very well. Right from the get go, both blonde ladies working there (early to late twenties) were giving us a bit of a nasty look. My dad and I always do our best to be polite to anyone but we felt as though our respectful tone and attitude towards these baristas were not reciprocated. The lady making our food kept glaring at me like I was a three month old molded pizza she found at the back of her fridge. After ordering our entire meal we find out that they did not accept credit. There was no sign indicating that they did not take credit nor did they tell us about this in advance. My dad attempted to take cash out of their decrepit ATM machine, but to no avail. He apologized sincerely for the inconvenience and they did not so much as utter a word at us except look annoyed as they lifelessly dragged what was supposed to be our food on the counter back towards them. No "sorry for the inconvenience, we should have told you in advance", or "so sorry about that", or even "have a good day" despite my father once again apologizing and wishing them a good rest of their day. We both felt unwelcome and uneasy the entire time. Few words were spoken by the two workers but their actions spoke a lot louder. Would not return to this coffee shop and overall good customer service was severely lacking. Had many amazingly friendly interactions with other food places around the area with this place being the only exception.Parking: Parking is part of the convenience store/gas station and had relatively a good amount of spots available at the time.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Blackforest Ham & Havarti, Frappuccino
Best donuts and quick breakfast sandwiches in town! Oh and coffee is great
Atmosphere: 5
Food: 5
Service: 5
Terrible attitude. We asked for a dirty chai and her snooty response was "we aren't a Starbucks you know" what kind of response is that ? It's quite simple to acknowledge that you don't know how to mix a shot of espresso with a chai latte and say "sorry, we don't have that here" instead of the attitude. And even after finishing making our order, she said "is there something wrong with just ordering lattes?"Being that you're a small Cafe in a small town, you should seriously put some effort into appropriate service for patrons making an effort to come to your place for beverages instead of Tim Hortons. Absolutely appalling customer service. P.s the 4 coffees we bought taste even worse with the attitude mixed in.
Food: 2
Service: 1
Amazing hot
Food: 5
Service: 5
Very cute coffee place. French vanilla was awesome. Will be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frappuccino
Fast, friendly service with a smile. The coffee is always hot, although the taste can fluctuate from time to time.
Atmosphere: 5
Food: 5
Service: 5
The mocha was terrible. It was half coffee, half hot chocolate, not a fresh latte with chocolate. I wasn’t expecting a machine mixed drink. Sandwiches were tasty. Service was friendly.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Tuna Salad
Gas station coffee shop that didn’t have many typical coffee shop
Atmosphere: 1
Food: 1
Service: 2
I have been coming this place last 4 years the coffee is getting worse every year last two weeks it just tastes like water and cream!!
do not recommend in the winter unless you’re going for a hot beverage. food was not freshly made at all, cold and stale. we found a hair in both of our sandwiches. the staff was pretty nice for a small interaction though. would not come here again for the food but my tea I got was actually good but then again how hard is it to mess up a tea. oh and the drive thru seems pretty dangerous & a little confusing.
Restaurantji Recommends
Nice local business, excellent coffee, good prices
Awsome food and coffee, and super nice people
Possibly the best breakfast sandwich we've ever had!! Such a cute and cozy cafe. Definitely try it out!
Good place, nice coffee drinks and a few small bites. The drive through can be a bit of a wait at times and they are cash+debit only, so small heads up.
Ordered a London Fog (Lrg) and it is the most amazing drink i’ve had. I’m an avid London fog drinker (it’s an early grey tea latte) and their recipe for it is beyond amazing. it was the perfect temperature, every sip was like divine glorious heaven. I have never had a better morning drink!My aunt ordered the Brekkie Bagel (Sausage, egg, cheese), and she says it is fantastic 9/10. “It’s pretty dang good,” my aunt says (she is not a wordy type)My cousin got a cheese scone with raspberry jam, 9.5/10, she says.Fantastic service and a wonderful atmosphere. The aesthetics make me feel so good with the cozy chalk-type writing and wooden counter, it’s right at home in Port Carling by the lakes.