Portland Family Restaurant and Pizzeria

Answer the phone. I've tried to order before 6:30 3x now. No one answers. It says it is open until 7. If open until 7, answer the phone!!!!!

Atmosphere: 1

Food: 5

Service: 1

Pizza just ok, thin and not overly hot, definitely overrated

Atmosphere: 3

Food: 2

Service: 5

We ordered a large pizza with bacon on half. It was excellent! There was plenty of cheese on it as well as plenty of bacon bits. The cheese was perfectly browned, not burnt at all, and tasted great. The crust was also perfectly done, just browned slightly very evenly. They make the dough there.

It's one of the least greasy pizza's I've ever had from a pizza shop and tasted great! It was about half an hour wait for the pizza. I'm not sure if that's normal or because we were the first ones for the day, they had just opened, and they had to wait for the oven to heat up. Anyway, the pizza was excellent and I would totally go back.

All the seating was available to us. There are a handful of tables inside and at least 10 to 15 tables on the deck, some of those have a roof over them. We chose a seat outside and it was great with the cool, fresh, breeze undoubtedly from the nearby lake.

Atmosphere: 5

Food: 5

Service: 5

Great food and service

Atmosphere: 5

Food: 5

Service: 4

Hello,
I ordered a burger, wrap and pizza tonight.
The burger wasn’t plain like I wanted when I ordered and the wrap was supposed to be no tomato and Caesar dressing not ranch, it had both ranch and tomatoes on the wrap making it undesirable and wrong to what was confirmed over the phone.
The order was read back to me over the phone by the person who had answered the phone so I was under the impression my order would be done to the specifications I had said.
I am highly disappointed in my order and it was not worth the 60$, if you were open I would have brought it back and asked for a refund.

Atmosphere: 1

Food: 1

Service: 1

Remarkable! Ida, the owner, is fantastic. The service and food are excellent and the service is quick and efficient. The atmosphere is friendly and informal and the restaurant has a great feel about it.

Atmosphere: 5

Food: 5

Service: 5

Great pizza. We came in close to closing and they were kind enough to serve us!

Atmosphere: 5

Food: 5

Service: 5

My boyfriend and I wanted to come here and enjoy the food, but instead we couldn’t eat sitting down only take out when you used to be able to sit down, so we odered food to go and it took 2 hours to get our food when I needed to get back to my place because family was coming and also really overpriced for what we got. Food was 8/10

Atmosphere: 2

Service: 1

⭐️⭐️⭐️⭐️⭐️⭐️
What a fantastic surprise — Portland Family Restaurant and Pizzeria is everything you want in a small-town spot, and then some.

We dined indoors and were immediately struck by how clean, cozy, and welcoming the space was. It’s got that down-to-earth charm where you instantly feel at home. No frills — just great food and great people.

The pizza was absolutely top-notch. Golden crust, flavourful sauce, and fresh toppings piled on generously. You can tell it’s all made from scratch, with care — not a frozen shortcut in sight. Every bite was hot, melty perfection.

Service was friendly, genuine, and fast. The staff made us feel like regulars even though it was our first visit. It’s rare these days to walk into a place and feel seen, but that’s exactly what happened here.

If you’re anywhere near Portland, do yourself a favour and stop in. Whether you're just passing through or a Rideau Lakes local, this place is a gem. We’ll be back again — and probably again after that. 🍕👏❤️

Great pizza and service, will be back with the family :)

Ordered the Buffalo chicken wrap…… delicious .
Portion was huge and restaurant was trying out new dip for its fries….. can’t remember what it was but it was super good. Service was great , waitress was friendly. Loved it all!! Only place open on Tuesday in Portland and it was great!! Will for sure be back!!!

Best pizza

The Greek Pizza came highly recommended and did not disappoint. Great spot, great service, delicious pizza.

Atmosphere: 5

Food: 5

Service: 5

I had the best dining experience here. The pizza is delicious and the owner Ida, went above and beyond to create and inviting atmosphere!

Atmosphere: 5

Food: 5

Service: 5

Doesn’t get better than this!

Atmosphere: 5

Food: 5

Service: 5