I had a very disappointing experience at this Tim Hortons in Prescott, Ontario. My order took over 20 minutes, and when I asked about it after waiting 10 minutes, I realized they had completely forgotten it. The staff seemed disorganized, no one apologized, and the manager did nothing to address the issue. Headquarters should be made aware of how poorly this location is run. I would not recommend this Tim Hortons.
Atmosphere: 1
Food: 1
Service: 1
Tara Hutchison
Excellent Tim’s. Our food was hot and our drinks were too. We were really impressed.
Kathy B
Perfect orders every time. Service was friendly.
Food: 5
Service: 5
Yasmin Ahmed
loved the staff, the vibes were amazing
Atmosphere: 5
Food: 5
Service: 5
Stephen Whalen
Could be better ..
Atmosphere: 1
Food: 2
Service: 1
Don Radtke
Always friendly staff. Polite
Atmosphere: 4
Food: 4
Service: 5
Rita DeNobriga
I ordered 2 breakfast bacon sandwiches on biscuits (listed as two of the same kind on the screen) and asked and paid to substitute the processed cheese for cheddar cheese.
I waited almost 20 minutes for my order. Which I wouldn't mind, I understand how busy it can get as I used to work at Tim Hortons years ago, so I can sympathise. But waiting almost 20 minutes for my order when it wasn't overly busy and for it to be completely wrong, not impressed.
The young man who initially served me was quite nice. But the blonde girl at the sandwich counter seemed as if she didn't want to be there. I open the bag, I get one sandwich on a biscuit and the other on an untoasted English muffin, both with processed cheese and not cheddar.
I'm hoping this will be addressed as when you're driving on the 401, it's not ideal to turn around to return your food if it is wrong.
Thank you.
Atmosphere: 3
Food: 2
Service: 3
George Jaison
Amazing sausage Scrambled egg loaded box and iced coffee. The only thing I could say is to add just a little more sauce.
Atmosphere: 5
Food: 5
Service: 5
Sajith James
Customer service is very poor. Please learn the courtesy to say sorry and help customers when staff makes mistakes instead of making them wait and order again from the beginning.
Great service and good people would highly recommend!
Atmosphere: 5
Food: 5
Service: 5
David Dean
Somehow everytime I stop at this location my coffee ends up being wrong today was the last chance tired of starting my day with the wrong coffee. Three strikes your out
Still great
I had a very disappointing experience at this Tim Hortons in Prescott, Ontario. My order took over 20 minutes, and when I asked about it after waiting 10 minutes, I realized they had completely forgotten it. The staff seemed disorganized, no one apologized, and the manager did nothing to address the issue. Headquarters should be made aware of how poorly this location is run. I would not recommend this Tim Hortons.
Atmosphere: 1
Food: 1
Service: 1
Excellent Tim’s. Our food was hot and our drinks were too. We were really impressed.
Perfect orders every time. Service was friendly.
Food: 5
Service: 5
loved the staff, the vibes were amazing
Atmosphere: 5
Food: 5
Service: 5
Could be better ..
Atmosphere: 1
Food: 2
Service: 1
Always friendly staff. Polite
Atmosphere: 4
Food: 4
Service: 5
I ordered 2 breakfast bacon sandwiches on biscuits (listed as two of the same kind on the screen) and asked and paid to substitute the processed cheese for cheddar cheese.
I waited almost 20 minutes for my order. Which I wouldn't mind, I understand how busy it can get as I used to work at Tim Hortons years ago, so I can sympathise. But waiting almost 20 minutes for my order when it wasn't overly busy and for it to be completely wrong, not impressed.
The young man who initially served me was quite nice. But the blonde girl at the sandwich counter seemed as if she didn't want to be there. I open the bag, I get one sandwich on a biscuit and the other on an untoasted English muffin, both with processed cheese and not cheddar.
I'm hoping this will be addressed as when you're driving on the 401, it's not ideal to turn around to return your food if it is wrong.
Thank you.
Atmosphere: 3
Food: 2
Service: 3
Amazing sausage Scrambled egg loaded box and iced coffee. The only thing I could say is to add just a little more sauce.
Atmosphere: 5
Food: 5
Service: 5
Customer service is very poor. Please learn the courtesy to say sorry and help customers when staff makes mistakes instead of making them wait and order again from the beginning.
Atmosphere: 4
Food: 4
Service: 1
Restaurantji Recommends
They do not accept AMEX
Service: 1
Great service and good people would highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Somehow everytime I stop at this location my coffee ends up being wrong today was the last chance tired of starting my day with the wrong coffee. Three strikes your out
Amazing service, great food!!! Thank you
Atmosphere: 5
Food: 5
Service: 5
Great food and amazing friendly service!
Atmosphere: 5
Food: 5
Service: 5
Loading...