This dairy queen charges people more money than all other dairy queens. To prove the point go to your dq app and start a order for pembroke dq. Then exit and place the same order for the renfrew dq.
Charged and addition 5.69 for blizzards for 3 $10 meals when I should of been charged $6.0p in total. They also rang the orders on wrong so the points were able to be collected. I didnt realize this at first because the bill price of 54$ seems correct for my order that o place on pembroke. I was then informed I was charged an 18 $ for all my MEAL DEALS and not even my other meal for my husband.
This is wrong on so many levels. You should have the same prices at all location and make sure that your customers that eat at dq no matter what town theyre in aren't being ripped off by a location.
I was charged and additional 24$ for my meals when in fact I should of paid a 2$ increase for three meals.
I feel like taking 18$ from me and not informing me the billing structure is different is false advertising and you should have a law suit on your hands for taking money from people that would know. If 18$ came from me imagine how much money this dq is taking from the people how eat her daily
Atmosphere: 1
Food: 1
Service: 1
Greg Herniman
Went on a Sunday afternoon and it was quite busy..
Atmosphere: 3
Food: 4
Service: 3
Rob Thompson
It's dq Pretty standard fare. Pretty good stuff beyond that.
Atmosphere: 4
Food: 4
Service: 4
Cathy Austin
Spent $13.99 tonight on two strawberry milk shakes. The came to me barely cold and with no whip cream. The server said that people don’t usually want the whipped cream. I handed them back and he added it. Once again, barely (see picture) it was little bigger than a Hershey’s kiss.
Food: 3
Service: 3
Sandi Harmer
Took my niece and nephew for dinner. They had the chicken tender meals and I had the cheeseburger meal. For all 3 of us the fries were hard some were even hallow! They certainly were not fresh, the chicken tenders were tough as well. At least the burger was ok and the sundaes. I did tell them at the counter and she agreed the fries were not good but that was it! Won’t eat there again.
Atmosphere: 3
Food: 1
Service: 3
Nur Mohammad
Really good place to have ice cream and cake
Atmosphere: 5
Food: 5
Service: 5
Riley Sandul
Had a terrible experience at this dairy queen today. Came in to order, staff were slow, unbothered, not sharing tasks. Finally get to place my order which was very overpriced for the size, as did the friends I was with. We waited over 20 minutes for our food. As the line got longer and longer. I saw several people before me get their orders messed up and the employees were quite rude. When we finally got our food it was cold, tastless, and overall unpleasant. The chicken fingers were more like seagull fingers and the poutine and fries were abysmal. Ended up feeding most of our meals to the seagulls behind the store. I will never return!
Atmosphere: 1
Food: 1
Service: 1
Beth Pollock
Very disappointed to pay almost $7 for a small strawberry Sunday that had maybe a tbs of sauce and 4 bites of ice cream…I won’t be back:(
Turn on the A/C. Way to hot inside. We had to go and find a place to sit outside.
Joanne Lesk
We usually go to Dairy Queen for a treat during the summer and get take out.
Some of our family's favourites are the Blizzards, Sundaes and the peanut parfait.
Our only thing negative to say is that they close during the winter.
Food: 5
Service: 5
Dwayne Carty
Usually good service during the week, but they forgot to make my burger. So after 15 mins I asked for a refund and left
Mike Cahill
Great ,fresh and good Coustomer service, Renfrew has it RIGTH ...DONT GO TO Terry Fox LOCATION they should be shut down ,never go there and waste your $$$
Food: 5
Service: 4
Laura LePine
I am SO impressed with Renfrew DQ. On very short notice I requested a birthday ice cream cake (same day). I knew that they would have to choose one already made in the cooler. But when my granddaughter said she would really like strawberries on her cake they made her a strawberry shortcake ice cream cake! Totally unexpected and 100% appreciated by her and us. I’m so impressed with the extra effort they put in to make a 9 year old happy! Thank you. You guys rock!!
This dairy queen charges people more money than all other dairy queens. To prove the point go to your dq app and start a order for pembroke dq. Then exit and place the same order for the renfrew dq.
Charged and addition 5.69 for blizzards for 3 $10 meals when I should of been charged $6.0p in total. They also rang the orders on wrong so the points were able to be collected. I didnt realize this at first because the bill price of 54$ seems correct for my order that o place on pembroke. I was then informed I was charged an 18 $ for all my MEAL DEALS and not even my other meal for my husband.
This is wrong on so many levels. You should have the same prices at all location and make sure that your customers that eat at dq no matter what town theyre in aren't being ripped off by a location.
I was charged and additional 24$ for my meals when in fact I should of paid a 2$ increase for three meals.
I feel like taking 18$ from me and not informing me the billing structure is different is false advertising and you should have a law suit on your hands for taking money from people that would know. If 18$ came from me imagine how much money this dq is taking from the people how eat her daily
Atmosphere: 1
Food: 1
Service: 1
Went on a Sunday afternoon and it was quite busy..
Atmosphere: 3
Food: 4
Service: 3
It's dq
Pretty standard fare. Pretty good stuff beyond that.
Atmosphere: 4
Food: 4
Service: 4
Spent $13.99 tonight on two strawberry milk shakes. The came to me barely cold and with no whip cream. The server said that people don’t usually want the whipped cream. I handed them back and he added it. Once again, barely (see picture) it was little bigger than a Hershey’s kiss.
Food: 3
Service: 3
Took my niece and nephew for dinner. They had the chicken tender meals and I had the cheeseburger meal. For all 3 of us the fries were hard some were even hallow! They certainly were not fresh, the chicken tenders were tough as well. At least the burger was ok and the sundaes. I did tell them at the counter and she agreed the fries were not good but that was it! Won’t eat there again.
Atmosphere: 3
Food: 1
Service: 3
Really good place to have ice cream and cake
Atmosphere: 5
Food: 5
Service: 5
Had a terrible experience at this dairy queen today. Came in to order, staff were slow, unbothered, not sharing tasks. Finally get to place my order which was very overpriced for the size, as did the friends I was with. We waited over 20 minutes for our food. As the line got longer and longer. I saw several people before me get their orders messed up and the employees were quite rude. When we finally got our food it was cold, tastless, and overall unpleasant. The chicken fingers were more like seagull fingers and the poutine and fries were abysmal. Ended up feeding most of our meals to the seagulls behind the store. I will never return!
Atmosphere: 1
Food: 1
Service: 1
Very disappointed to pay almost $7 for a small strawberry Sunday that had maybe a tbs of sauce and 4 bites of ice cream…I won’t be back:(
Awesome food nd staff
Great vibe and great staff
Restaurantji Recommends
Turn on the A/C. Way to hot inside. We had to go and find a place to sit outside.
We usually go to Dairy Queen for a treat during the summer and get take out.
Some of our family's favourites are the Blizzards, Sundaes and the peanut parfait.
Our only thing negative to say is that they close during the winter.
Food: 5
Service: 5
Usually good service during the week, but they forgot to make my burger. So after 15 mins I asked for a refund and left
Great ,fresh and good Coustomer service, Renfrew has it RIGTH ...DONT GO TO Terry Fox LOCATION they should be shut down ,never go there and waste your $$$
Food: 5
Service: 4
I am SO impressed with Renfrew DQ. On very short notice I requested a birthday ice cream cake (same day). I knew that they would have to choose one already made in the cooler. But when my granddaughter said she would really like strawberries on her cake they made her a strawberry shortcake ice cream cake! Totally unexpected and 100% appreciated by her and us. I’m so impressed with the extra effort they put in to make a 9 year old happy! Thank you. You guys rock!!
Food: 5
Service: 5
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