The food was good,service was great,thanks to Sara What a smilie face
RSOI Construction
The reopened restaurant is a mix of lazy service and below average care in food preparation.
Picked up on a Friday at noon… Part of their chicken menu was not available??
The order in the boxes was incorrect. The young woman at the counter acted as if providing ketchup and utensils was a major inconvenience and she was doing us a favour filling the drink order.
Atmosphere: 1
Food: 3
Service: 1
JONNY Browne
Went to kfc Renfrew for the first time since reopening. Got 2 box meals. The buns were stale and rock hard, lettuce was brown, fries were cold, pop corn chicken was less than half full, coleslaw was only half filled containers, and gravy was like water. Would not recommend and will not be returning
Atmosphere: 1
Food: 1
Service: 1
Mellisa Browne
Got two box meals tonight Buns were so stale I couldnt even break it apart . Seven pieces in my popcorn chicken bag was maybe half full, fries were cold. Gravy was water ….. thought I’d try it since reopening . wont be back.
Mellisa Browne
Got two box meals tonight . My sandwich bun was so stale I couldn’t even bite it . 7 pieces in my small popcorn chicken . Gravy was water . Absolute waste of money won’t be back lesson learned .
Tammy K
Food was Great...The lady that took our order ... Excellent Service...
Atmosphere: 2
Food: 3
Service: 3
Krystle Tachynsky
New owners are AMAZING! Food was delicious. So glad Renfrew KFC is up and running again!
Adam Blaze
This may be the worst KFC in the Ottawa Valley, maybe even Ontario.
Upon entry we were blatantly ignored by the two staff members working as they saw us and then disappeared into the back of the restaurant to continue their conversation for several minutes. Upon return the employee did not welcome us or give any sort of salutation, just stood there and awaited our order.
The dining area and service counter were DISGUSTING. With garbage and grime everywhere, on the floors, on the ledges and counters and even on the walls! There was a cleaning bucket and rag left on the service counter. The area where the food is placed and passed to customers was coated in a thick mess of sticky old soda. The state of this restaurant is completely unacceptable.
We ordered Two Festive wraps, a small fry and a drink. The wraps were not made correctly at all and both tortillas were stale and dry, cracking and falling apart. One wrap was even missing a large piece due to it being so stale and breaking apart before being served to us. Whoever made the wraps also didn’t do so correctly, as several ingredients were not even attempted to be put inside the tortillas. The fries were also stale, and very dry, assumingely an old batch they wanted to get rid of as they gave us much more than a small size is supposed to come with.
Poor customer service, terrible cleanliness of the establishment, and stale ill prepared food makes this place a terrible choice for anyone seeking a solid meal.
They have also had several fake reviews left here recently as you can see a group of 5-star reviews that have been left by accounts that have only reviewed places in other countries or very far away from Renfrew on Google. This is against Google TOS and all the fake reviews have been reported to Google and KFC Corporate as well.
DO NOT TRUST AN ESTABLISHMENT FAKING REVIEWS. THIS PLACE IS TERRIBLE
Food: 1
el batoul el idrissi
I had a great experience at KFC 🥰 The service was fast and the staff were friendly and welcoming. The food was fresh, hot, and delicious,especially the chicken which was crispy and full of flavor. The restaurant was clean and well-organized, making the visit very comfortable. I definitely recommend this KFC branch ,specially Cobra he is very very professional and friendly☺️ will come back again.
Atmosphere: 5
Food: 5
Service: 5
Mostapha Mbarki
Good service and fresh food thank you Mr Mohammed for your service i appreciate that
We had a great time at this restaurant, the food was delicious and the service was excellent, the staff were very friendly, I highly recommend this restaurant
Atmosphere: 5
Food: 5
Service: 5
Cobra
I was there for a bucket i had a nice chicken and nice service
Atmosphere: 5
Food: 5
Service: 5
Alex Lavallee
Only thing lowering the atmosphere was a guy who was all fired up and wasnt letting the employees help him with his order but overall great otherwise.
Atmosphere: 4
Food: 5
Service: 5
Taylor Marie
I paid 65$ for my order , and they never made it , closed the store before my pick up time. And no one answers the phone.
The food was good,service was great,thanks to Sara
What a smilie face
The reopened restaurant is a mix of lazy service and below average care in food preparation.
Picked up on a Friday at noon… Part of their chicken menu was not available??
The order in the boxes was incorrect. The young woman at the counter acted as if providing ketchup and utensils was a major inconvenience and she was doing us a favour filling the drink order.
Atmosphere: 1
Food: 3
Service: 1
Went to kfc Renfrew for the first time since reopening. Got 2 box meals. The buns were stale and rock hard, lettuce was brown, fries were cold, pop corn chicken was less than half full, coleslaw was only half filled containers, and gravy was like water. Would not recommend and will not be returning
Atmosphere: 1
Food: 1
Service: 1
Got two box meals tonight Buns were so stale I couldnt even break it apart . Seven pieces in my popcorn chicken bag was maybe half full, fries were cold. Gravy was water ….. thought I’d try it since reopening . wont be back.
Got two box meals tonight . My sandwich bun was so stale I couldn’t even bite it . 7 pieces in my small popcorn chicken . Gravy was water . Absolute waste of money won’t be back lesson learned .
Food was Great...The lady that took our order ... Excellent Service...
Atmosphere: 2
Food: 3
Service: 3
New owners are AMAZING! Food was delicious. So glad Renfrew KFC is up and running again!
This may be the worst KFC in the Ottawa Valley, maybe even Ontario.
Upon entry we were blatantly ignored by the two staff members working as they saw us and then disappeared into the back of the restaurant to continue their conversation for several minutes. Upon return the employee did not welcome us or give any sort of salutation, just stood there and awaited our order.
The dining area and service counter were DISGUSTING. With garbage and grime everywhere, on the floors, on the ledges and counters and even on the walls! There was a cleaning bucket and rag left on the service counter. The area where the food is placed and passed to customers was coated in a thick mess of sticky old soda. The state of this restaurant is completely unacceptable.
We ordered Two Festive wraps, a small fry and a drink. The wraps were not made correctly at all and both tortillas were stale and dry, cracking and falling apart. One wrap was even missing a large piece due to it being so stale and breaking apart before being served to us. Whoever made the wraps also didn’t do so correctly, as several ingredients were not even attempted to be put inside the tortillas. The fries were also stale, and very dry, assumingely an old batch they wanted to get rid of as they gave us much more than a small size is supposed to come with.
Poor customer service, terrible cleanliness of the establishment, and stale ill prepared food makes this place a terrible choice for anyone seeking a solid meal.
They have also had several fake reviews left here recently as you can see a group of 5-star reviews that have been left by accounts that have only reviewed places in other countries or very far away from Renfrew on Google. This is against Google TOS and all the fake reviews have been reported to Google and KFC Corporate as well.
DO NOT TRUST AN ESTABLISHMENT FAKING REVIEWS. THIS PLACE IS TERRIBLE
Food: 1
I had a great experience at KFC 🥰
The service was fast and the staff were friendly and welcoming. The food was fresh, hot, and delicious,especially the chicken which was crispy and full of flavor. The restaurant was clean and well-organized, making the visit very comfortable. I definitely recommend this KFC branch ,specially Cobra he is very very professional and friendly☺️
will come back again.
Atmosphere: 5
Food: 5
Service: 5
Good service and fresh food thank you Mr Mohammed for your service i appreciate that
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We had a great time at this restaurant, the food was delicious and the service was excellent, the staff were very friendly, I highly recommend this restaurant
Atmosphere: 5
Food: 5
Service: 5
I was there for a bucket i had a nice chicken and nice service
Atmosphere: 5
Food: 5
Service: 5
Only thing lowering the atmosphere was a guy who was all fired up and wasnt letting the employees help him with his order but overall great otherwise.
Atmosphere: 4
Food: 5
Service: 5
I paid 65$ for my order , and they never made it , closed the store before my pick up time. And no one answers the phone.
Service: 1
Arnprior KFC is closed.
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