Tim Hortons

383 Stewart St, Renfrew
(613) 432-6278

Recent Reviews

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Dawn Hamer

Everyone was nice and very clean

Atmosphere: 5

Food: 5

Service: 5

Liam Magill

I have read some reviews and so every review will depend on the individuals working.
My experience was amazing, a true canadian experience. Kind, friendly, and a glimpse of what tim hortons used to be!

Atmosphere: 4

Food: 5

Service: 5

Ian V

Good food. Friendly service

Atmosphere: 5

Food: 5

Service: 5

Roch Rochon

Always full of flies everywhere, even in donut area...

Atmosphere: 1

Food: 3

Service: 3

Dylan Morin

Didnt have honey cruller

Wayne Davidson

Love the coffee double-double

Atmosphere: 5

Food: 5

Service: 5

[REDACTED]

Coffee taste good.

Atmosphere: 5

Food: 4

Service: 4

Ken Litster

Went through around 6:30 am on August 6, 2025. The service was unbelievably rude. The lady taking my order cut me off 3 times and said to pull ahead before I was even done ordering. When I pulled up to the window, they hadn't gotten our timbits so I told her she didn't get my 20 pack and I wanted it added to the order. I told her 20 assorted timbits with no chocolate ones as they were for the dog to eat along our trip. We got 9 chocolate and 11 plain.... oh and they didn't even toast the English muffin....

Atmosphere: 1

Food: 1

Service: 1

Erica Andrews

Was going to order a bagel for my sandwich.... their was over 15-20 flies on them and its turned my stomach. You need to keep your food in cases. That's just gross for a restaurant to consider okay ... won't be back

Atmosphere: 1

Food: 1

Service: 1

Emily Moore

Customer service Is always on point! They are fast and food is still great!

Atmosphere: 5

Food: 5

Service: 5

Logan O'Brien

I've been too many times horton and at this tim horton I experienced the best service out of them all staff is always happy and I get my order in a reasonable time.

Atmosphere: 5

Food: 5

Service: 5

Jesse Fex

Coffee and tea shop that doesn't serve honey šŸ‘ŽšŸ» A&W and McDonald's both have honey

Food: 1

Kai Saunders

flies all over the place, counted at least 15 and there were even some on the croissants. my lemonade tasted weird and there were coffee stains on the lid.

Atmosphere: 1

Food: 3

Service: 3

ModestMetalHead

Donuts that should have glaze have next to none. Donuts with filling have next to none. All the iced coffee beverages are heavily over-creamed. Frequent general mistakes such as repurposing coffees without putting proper mixture in (today’s coffee had an R with a D overtop; it was supposed to be a DD but was just a regular). This review is based off multiple visits and experiences throughout many different locations. Also, when addressing the issue to the teenage staff, you are met with attitude and pushback.

Atmosphere: 3

Food: 1

Service: 2

Teresa Viertelhausen

To the staff at Tim Hortons, I wanna say thank you .
you’re so kind to me and my dog when I come through during the day and you greet us both with smiles and once in a while, a timbit for Shekina,
However, I’m sad to say that the night staff needs to listen a little bit better to their orders !
Two nights in a row now I’ve gotten the wrong coffee, I like my coffee with one cream, one milk I don’t have SUGAR in my diet or very little and two nights now in a row I’ve received a one cream one sugar.

I can’t go back because I do the night shift and it’s the only thing that gets me through the night shift.
, I cannot drink the coffee I’ve been given due to it’s got sugar in it. Can you please bring it to your staff attention that some people cannot have sugar and when they order one cream one milk that’s what they need to have . It may not be a big deal but to me it’s huge, especially when I think it’s one cream one milk and I take a huge Sip of my coffee to find out. It’s got sugar in it.
I look forward to my coffee to have it through my shift. There’s nothing worse than to start off a shift at night thinking that you’re going to have your coffee and you can’t drink it. It really puts you in a bad state of mind for the rest of the evening.

I’m out now close to five dollars on coffees just because people are not listening to their orders that people are making.

Atmosphere: 4

Service: 1

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