i have been to many A&W locations..this locations is,hands down, the BEST for friendliness and politeness from the staff..doesnt matter who has served me, they are all amazing people here
Hummail Bajwa
Fast and friendly service!
Sajjad Ladha
Excellent service
Fan Yang
we been there hundreds times and each time we asked for cup of hot water to warm up the ordered cold milk. But today a rude man cashier refused to offer hot water. So why the hot water tap exists?
Ned Abed
The fries were burnt on the outside; or should I say the oil it was cooked in was burnt. The Hamburger was not appetizing at all.
HAO TANG
Great root beer
Jeremy Dang
No problem here
Sina
Food portion is ridiculously small.
Atmosphere: 4
Food: 3
Service: 4
Har
Ordered Food with Chai Tea Latte on the app. The staff on the drive thru window said their machine is not working so they do not have any specialty drinks. I told them to cancel the whole order so the amount could be refunded because i only wanted a hot drink without caffeine. They said they cannot cancel the order and insisted that they can only give the food with some other cold drink or coffee. I refused and asked for refund. They made us wait for long in the window. There were other people who were waiting for their orders . Employee Arlyn said they their manager (on phone ) denied to refund because its an app order. To the employees credit ,they were not rude however they kept asking why don't i want rest of my order. I am not sure why the refund could not be given right away which would have solved the issue. There was no manager present at this location which is also a negative. I could see why the reviews are really bad at this location. This location is a mess unlike other A&W locations. Definitely will not visit again. Update - Refund was issued .Manager reached out and apologized .Increased service rating.
Atmosphere: 1
Food: 1
Service: 2
Andy Leefield
I like the hand washing station here. Food is ok in general, but the weekday morning staff is very rude. She obviously hates her job. The weekend staff are much more friendly.
Waited 15 minutes in line for one burger, no clue what the person in front of me was doing but come on have him go inside if it's going to take that long!
Atmosphere: 1
Food: 1
Service: 1
Richard Gayne
Extra tomato and extra lettuce was added and very noticable vs my order at Wendy's earlier today.
Atmosphere: 4
Food: 5
Service: 5
Manpreetk1313 Dhillon
Today is 5 October and I was very hungry so I want to order burger but when I visit the restaurant it was super busy and just 2 people working one is alone on drive thrw and one is alone on dining so it was disgusting and there is big line and no one care firstly I wait for 15 minutes and then I again ask she take my order and after waiting half an hour she give me cold food I just garbage it and it is happen only because of poor management they should work on your management system I can understand the employees pain they are not responsible in rush hour or in morning or Lunch time they are only 3 alone manager should resign and plz work on your management system give other employees more shift at least
vivi
The longest time i've ever waited in a fast food restaurant. it takes them 15minutes to make a buddy burger. It wasn't even that busy in the restaurant. She keeps telling me they are working on it when they havent even started making for me.
i have been to many A&W locations..this locations is,hands down, the BEST for friendliness and politeness from the staff..doesnt matter who has served me, they are all amazing people here
Fast and friendly service!
Excellent service
we been there hundreds times and each time we asked for cup of hot water to warm up the ordered cold milk. But today a rude man cashier refused to offer hot water. So why the hot water tap exists?
The fries were burnt on the outside; or should I say the oil it was cooked in was burnt. The Hamburger was not appetizing at all.
Great root beer
No problem here
Food portion is ridiculously small.
Atmosphere: 4
Food: 3
Service: 4
Ordered Food with Chai Tea Latte on the app. The staff on the drive thru window said their machine is not working so they do not have any specialty drinks. I told them to cancel the whole order so the amount could be refunded because i only wanted a hot drink without caffeine. They said they cannot cancel the order and insisted that they can only give the food with some other cold drink or coffee.
I refused and asked for refund. They made us wait for long in the window. There were other people who were waiting for their orders . Employee Arlyn said they their manager (on phone ) denied to refund because its an app order. To the employees credit ,they were not rude however they kept asking why don't i want rest of my order. I am not sure why the refund could not be given right away which would have solved the issue.
There was no manager present at this location which is also a negative. I could see why the reviews are really bad at this location. This location is a mess unlike other A&W locations.
Definitely will not visit again.
Update - Refund was issued .Manager reached out and apologized .Increased service rating.
Atmosphere: 1
Food: 1
Service: 2
I like the hand washing station here. Food is ok in general, but the weekday morning staff is very rude. She obviously hates her job. The weekend staff are much more friendly.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Very bad at night time
Service: 1
Waited 15 minutes in line for one burger, no clue what the person in front of me was doing but come on have him go inside if it's going to take that long!
Atmosphere: 1
Food: 1
Service: 1
Extra tomato and extra lettuce was added and very noticable vs my order at Wendy's earlier today.
Atmosphere: 4
Food: 5
Service: 5
Today is 5 October and I was very hungry so I want to order burger but when I visit the restaurant it was super busy and just 2 people working one is alone on drive thrw and one is alone on dining so it was disgusting and there is big line and no one care firstly I wait for 15 minutes and then I again ask she take my order and after waiting half an hour she give me cold food I just garbage it and it is happen only because of poor management they should work on your management system I can understand the employees pain they are not responsible in rush hour or in morning or Lunch time they are only 3 alone manager should resign and plz work on your management system give other employees more shift at least
The longest time i've ever waited in a fast food restaurant. it takes them 15minutes to make a buddy burger. It wasn't even that busy in the restaurant. She keeps telling me they are working on it when they havent even started making for me.
Atmosphere: 2
Food: 1
Service: 1
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