Burger Factory

We had two classic burgers, tornado fries and an order of regular fries. The service was great and the food was delicious. Very flavourful

Atmosphere: 5

Food: 5

Service: 5

Fast service, fresh food, and friendly staff. The restaurant was clean and the portions were generous. Great option for a quick meal!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: The Utility Steak, Funnel Cake, Cheeseburger Mac and Cheese Bites, Poutine

I had a great experience at Burger Factory.
Ms. Shahreh was extremely kind, welcoming, and professional. Her behavior and customer service were truly impressive.

The food was absolutely delicious, very fresh, and the place was clean and well maintained.

I really enjoyed my time here and highly recommend this location to anyone looking for quality food and great service. Definitely worth visiting and ordering from.

Atmosphere: 5

Food: 5

Service: 5

We recently ordered from Burger Factory and everything was outstanding! We got the classic Cheeseburger, the famous Juicy Lucy, Poutine, and the Grilled Chicken Burger, and honestly, every single item was delicious.

The burgers were perfectly juicy, packed with flavor, and cooked just right. The Juicy Lucy was next-level, that molten cheese center was pure heaven! The Grilled Chicken Burger was tender, flavorful, and surprisingly juicy for a chicken option.

But the real star of the show was the Poutine. The fries were crispy, the gravy was rich and savory, and the cheese curds… wow. They were perfectly squeaky and melted so beautifully. Hands down one of the best poutines we’ve had!

Everything tasted super fresh, the portions were generous, and the flavors were bold without being overwhelming. Burger Factory clearly knows what they’re doing.

If you’re craving burgers, poutine, or just really good comfort food, this place is a must-try. Highly, highly recommended, we’re already planning our next order! 🍔🧀🔥

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Poutine, Juicy Lucy on Fire

Honestly 0 Star for food not even 1
😵‍💫Service was ok!
Unfortunately, the food was extremely disappointing. The meat had absolutely no flavor, and the cheese wasn’t even melted. We paid around $40 ( 2 people ) which definitely did not match the quality of the food. I felt unwell shortly after eating.
I really wish I had read all the reviews before coming here!!!!

Atmosphere: 5

Food: 1

Service: 5

Food was a 10/10 Lady was very kind and polite I definitely recommend this place!

Atmosphere: 5

Food: 5

Service: 5

The best cheese burger that I have ever had

Atmosphere: 5

Food: 5

Service: 5

Great service best utility steak burger factory richmondhill keep it up good work.

Atmosphere: 5

Food: 5

Service: 5

Very disappointed. We drove 20 minutes to get here because it showed as open online, but when we arrived, the restaurant was closed. Please update your hours to avoid wasting customers’ time.

Service: 1

W Halal Boy

Atmosphere: 5

Friendly service Good food

my burger and bun fresh and satisfying my husband had juicy Lucy on gluten free bun. burger was half the size of mine because of smaller bun 3.00 extra charge for bun. burger same price but less meat. why not just charge regular price since you are giving less meat. will say he still enjoyed it

The burger is nothing like the picture and for what they charge I rather go to 5 guys. Was not impressed.

Atmosphere: 2

Food: 2

Service: 2

Dietary restrictions: I like that they have keto and gluten free buns, but they are pricey.

Atmosphere: 4

Food: 4

Service: 4

Shivani is very nice and quick at making food

Atmosphere: 5

Food: 5

Service: 5