The meal here was a whole fiasco. Finished multi day conference and just wanted to get lunch. Explained food allergy, server came back with allergen present and contaminated all over my lunch. No care or apologies. By the time they corrected the mistake and brought a new plate, 2/3 of my colleagues had left. Had the Waffle sandwich- waffle stale and falling apart. Caught bird, flying in and out of restaurant, kept worrying about getting bird poop in food.
Go elsewhere. They do not care, neither should you.
Atmosphere: 1
Service: 1
Abbey McFaul
The bar staff is wonderful. Shanta is the best!! She takes care of us at OAAS and CAFE conference each year! We can’t wait to come back
Atmosphere: 5
Food: 5
Service: 5
Jason
Shanta at Spirits bar has always taken care of us...
Atmosphere: 5
Food: 5
Service: 5
Shirley Chang
I just wanted to say that Shanta was just amazing. What a lovely person. We were a large group and she took care of all our needs, and we are so happy with her service. She was an absolute gem.
Atmosphere: 4
Food: 4
Service: 5
Peggie Sutherland
Great food with generous portions!
Atmosphere: 4
Food: 4
Service: 4
Irina Makarski
Very good place, friendly accomodating staff and well made delicious food. We had omelets, one vegetarian and one with ham, and both were delicious. Come with crispy potato wedges, also very delicious. Good capuchino, good tea, with clean (not tap) water. Big deal for me.
Atmosphere: 5
Food: 5
Service: 5
Simon Garand
Very good customer service,plus plus plus
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brisket Sandwich
Kendal Beckett
Thanks to Shanta for great service..
Atmosphere: 5
Food: 5
Service: 5
Hillary Davis
Excellent service. The best in Toronto. Exceptionally welcoming by Shanta H. Would highly recommend
What a great experience even though this is a big hotel chain Shanta the bartender was able to welcome us back making us feel comfortable and personable there’s no question left unanswered she’s very knowledgeable…. CHEERS Thank you 🥰
Parking: Lots of parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lamb Burger, Steak
Stephen Barrette
Lovely service. Good butter chicken! Thanks Shanta.
Rachel Lavergne
Peter treated us like celebrities. The Buffet had everything you can want in a breakfast.
Atmosphere: 5
Food: 5
Service: 5
Amanda Jiron
In town for a conference and I am greatly amazed with the quality of food, and amazing service! Peter ensured we made the buffet and brought out fresh wedges! Nada went out of her way to make me a loaded omelet from the buffet (food was FRESH!) I have stayed at many hotels and this was my first experience with a buffet option that was fresh, with healthy options (as well as dairy free options!) I will definitely be staying here again!
The meal here was a whole fiasco. Finished multi day conference and just wanted to get lunch. Explained food allergy, server came back with allergen present and contaminated all over my lunch. No care or apologies. By the time they corrected the mistake and brought a new plate, 2/3 of my colleagues had left. Had the Waffle sandwich- waffle stale and falling apart. Caught bird, flying in and out of restaurant, kept worrying about getting bird poop in food.
Go elsewhere. They do not care, neither should you.
Atmosphere: 1
Service: 1
The bar staff is wonderful. Shanta is the best!! She takes care of us at OAAS and CAFE conference each year! We can’t wait to come back
Atmosphere: 5
Food: 5
Service: 5
Shanta at Spirits bar has always taken care of us...
Atmosphere: 5
Food: 5
Service: 5
I just wanted to say that Shanta was just amazing. What a lovely person. We were a large group and she took care of all our needs, and we are so happy with her service. She was an absolute gem.
Atmosphere: 4
Food: 4
Service: 5
Great food with generous portions!
Atmosphere: 4
Food: 4
Service: 4
Very good place, friendly accomodating staff and well made delicious food. We had omelets, one vegetarian and one with ham, and both were delicious. Come with crispy potato wedges, also very delicious. Good capuchino, good tea, with clean (not tap) water. Big deal for me.
Atmosphere: 5
Food: 5
Service: 5
Very good customer service,plus plus plus
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brisket Sandwich
Thanks to Shanta for great service..
Atmosphere: 5
Food: 5
Service: 5
Excellent service. The best in Toronto. Exceptionally welcoming by Shanta H. Would highly recommend
Peter is awesome
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Amazing
Atmosphere: 5
Food: 5
Service: 5
What a great experience even though this is a big hotel chain Shanta the bartender was able to welcome us back making us feel comfortable and personable there’s no question left unanswered she’s very knowledgeable…. CHEERS Thank you 🥰
Parking: Lots of parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lamb Burger, Steak
Lovely service. Good butter chicken! Thanks Shanta.
Peter treated us like celebrities. The Buffet had everything you can want in a breakfast.
Atmosphere: 5
Food: 5
Service: 5
In town for a conference and I am greatly amazed with the quality of food, and amazing service! Peter ensured we made the buffet and brought out fresh wedges! Nada went out of her way to make me a loaded omelet from the buffet (food was FRESH!) I have stayed at many hotels and this was my first experience with a buffet option that was fresh, with healthy options (as well as dairy free options!) I will definitely be staying here again!
Atmosphere: 5
Food: 5
Service: 5
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