I didn’t realize the food was being made/picked up at a Lonestar Restaurant. The pickles on the chicken sandwich were soft and mushy, bun was moist/wet and the chicken was cooked in what appeared to be old oil, strange smell/taste. Way over priced. Curly fries were cold and small portion, onion rings were small portion and full of breading.Not worth the money, avoid Frankies and just get something from Lonestar, it’s much better ?never getting that again.
Alex Poon
Their chicken sandwiches are bomb ?
Darrell Cober
The first two times I had Frankie's Hot Chicken I enjoyed it and highly recommended it however may last two orders have shown that things are going downhill. One of the biggest issues is the lack of Nashville style sauce on the chicken. The first couple times the chicken was completely covered in sauce but the last order there was just a bit of sauce applied to the chicken before the bun was put on leaving 80% of the chicken without sauce and nothing more than a chicken tender sandwich. When the manger at Lone Star responded to my critique she said the sauce was applied per specifications and tried to blame lack of quality on 3rd party delivery services. The chicken that arrives in your order will definitely not match the pictures from Frankie's social media pages or website. Come on Lone Star you can do better!
Andrew C
Stay away from this place. The minute you bring the sandwich to your mouth, the fishy, putrid stench of old oil hits your nose. What a disgrace. Actually charging people money to put this in their bodies. You people should be ashamed of yourself.You're lucky I was desperate enough to order from UBEReats because had I been there in person I'm sure if I had one look at the people behind the counter, I'd have been out of there!
Food: 1
MaxisMatch
Stay away from this place. The minute you bring the sandwich to your mouth, the fishy, putrid stench of old oil hits your nose. What a disgrace. Actually charging people money to put this in their bodies. You people should be ashamed of yourself.You're lucky I was desperate enough to order from UBEReats because had I been there in person I'm sure if I had one look at the people behind the counter, I'd have been out of there!
Diana F.
The sandwiches were extremely dry and there was only 3 strips on it. why not use a breast? lastly $4.99 for 6 onion rings. is that a joke
Leaha S.
I ordered for the first time tonight from the location in downtown Ottawa. It arrived freezing cold and the pieces of chicken were so small they definitely weren't work the money I paid for 1 meal through DOORDASH! I blame doordash for the cold food but I blame the restaurant for the very small 3 peices of chicken I received. With all I paid under $20 and although the flavors on point I'm probably never going to be ordering again.
Breadmaker
The food is disgusting. Don't let the pictures fool you. They have a tendency to fry all their food in spoil and rancid oil. The taste makes you want to vomit. This happens 90% of the time and whoever is the chefs needs to be fired today. I would hate to see their kitchen because this level of incompetence is unacceptable and who knows what goes on in that dirty restaurant. The chicken strips tasted like dirt. The fries are dipped in reused oil. The onion rings are the only thing that were somewhat delicious and yet the serving size is for ants.This place needs to be shut down and not a soul would miss it. Avoid and save your time and money, there is better food everywhere.Do better, Frankies.
My boyfriend and I found this place on Google to try the curly fries, the place was so hard to find, we drove around three times to find it. Don't know if it was the day, there were very few waiters in the shop, after a few minutes of waiting we finally ordered and was told 5-10 minutes for the food to be ready. My boyfriend and I got back to the car and we wanted the hottest and freshest chips, so after five minutes he went back to pick up our meal. But I waited in the car for 15 minutes and he didn't come back, so I called him. The lady who took our order finally realized that my boyfriend was waiting at the door and asked him "what are you waiting for?" Yes, the fries were already ready and we went to pick up our food long ago, it's just me Still got cold fries.
Anthony Winston Wayne Smith
Ordered Frankie’s on a whim last night and I was not disappointed. I got the chicken and waffles, definitely something I would order again, the waffles were tasty, thr chicken was crispy(even for delivery) and the syrup is to die for. 5* Had the leftovers today for breakfast, perfect reheat in an air fryer.. KEEP IT UP FRANKIE
Katherine P.
I really want to give this place a higher rating, I frequent this place often and I have many memories eating from here with friends but as of late I've noticed a big quality difference. The chicken has been dry every time, consisting of more breading than chicken, and honestly I feel as if they just don't top it up with as much anymore. I almost never get slaw with my order (I bring this up only because I was happily reminded it existed with my order tonight) and I don't find their sauces to taste the same anymore, not as spicy nor as tasty. I love this place but I truly believe a step back up is needed.
Lainie Goldstein
I deeply regret not listening to these reviews… I saw they had a 9.4 rating on Skip and the pics looked so good, I figured I would try for myself. Total waste of money. The chicken is rubbery. No sauce at all. No salt. No seasoning. It tastes like boiled Unseasoned chicken breast. The curly fries you would think can’t go too wrong right?! They came cold, soggy and sweet. Avoid this place at all cost. Listen to the reviews.
A Z
Ordered from doordash and the chicken was RAW. Should have definitely checked the ratings before ordering! How irresponsible of them to serve uncooked chicken!!! Praying I don't get sick
Nothing special at all.
Food poisoning. Don’t eat here.
I didn’t realize the food was being made/picked up at a Lonestar Restaurant. The pickles on the chicken sandwich were soft and mushy, bun was moist/wet and the chicken was cooked in what appeared to be old oil, strange smell/taste. Way over priced. Curly fries were cold and small portion, onion rings were small portion and full of breading.Not worth the money, avoid Frankies and just get something from Lonestar, it’s much better ?never getting that again.
Their chicken sandwiches are bomb ?
The first two times I had Frankie's Hot Chicken I enjoyed it and highly recommended it however may last two orders have shown that things are going downhill. One of the biggest issues is the lack of Nashville style sauce on the chicken. The first couple times the chicken was completely covered in sauce but the last order there was just a bit of sauce applied to the chicken before the bun was put on leaving 80% of the chicken without sauce and nothing more than a chicken tender sandwich. When the manger at Lone Star responded to my critique she said the sauce was applied per specifications and tried to blame lack of quality on 3rd party delivery services. The chicken that arrives in your order will definitely not match the pictures from Frankie's social media pages or website. Come on Lone Star you can do better!
Stay away from this place. The minute you bring the sandwich to your mouth, the fishy, putrid stench of old oil hits your nose. What a disgrace. Actually charging people money to put this in their bodies. You people should be ashamed of yourself.You're lucky I was desperate enough to order from UBEReats because had I been there in person I'm sure if I had one look at the people behind the counter, I'd have been out of there!
Food: 1
Stay away from this place. The minute you bring the sandwich to your mouth, the fishy, putrid stench of old oil hits your nose. What a disgrace. Actually charging people money to put this in their bodies. You people should be ashamed of yourself.You're lucky I was desperate enough to order from UBEReats because had I been there in person I'm sure if I had one look at the people behind the counter, I'd have been out of there!
The sandwiches were extremely dry and there was only 3 strips on it. why not use a breast? lastly $4.99 for 6 onion rings. is that a joke
I ordered for the first time tonight from the location in downtown Ottawa. It arrived freezing cold and the pieces of chicken were so small they definitely weren't work the money I paid for 1 meal through DOORDASH! I blame doordash for the cold food but I blame the restaurant for the very small 3 peices of chicken I received. With all I paid under $20 and although the flavors on point I'm probably never going to be ordering again.
The food is disgusting. Don't let the pictures fool you. They have a tendency to fry all their food in spoil and rancid oil. The taste makes you want to vomit. This happens 90% of the time and whoever is the chefs needs to be fired today. I would hate to see their kitchen because this level of incompetence is unacceptable and who knows what goes on in that dirty restaurant. The chicken strips tasted like dirt. The fries are dipped in reused oil. The onion rings are the only thing that were somewhat delicious and yet the serving size is for ants.This place needs to be shut down and not a soul would miss it. Avoid and save your time and money, there is better food everywhere.Do better, Frankies.
Restaurantji Recommends
My boyfriend and I found this place on Google to try the curly fries, the place was so hard to find, we drove around three times to find it. Don't know if it was the day, there were very few waiters in the shop, after a few minutes of waiting we finally ordered and was told 5-10 minutes for the food to be ready. My boyfriend and I got back to the car and we wanted the hottest and freshest chips, so after five minutes he went back to pick up our meal. But I waited in the car for 15 minutes and he didn't come back, so I called him. The lady who took our order finally realized that my boyfriend was waiting at the door and asked him "what are you waiting for?" Yes, the fries were already ready and we went to pick up our food long ago, it's just me Still got cold fries.
Ordered Frankie’s on a whim last night and I was not disappointed. I got the chicken and waffles, definitely something I would order again, the waffles were tasty, thr chicken was crispy(even for delivery) and the syrup is to die for. 5* Had the leftovers today for breakfast, perfect reheat in an air fryer.. KEEP IT UP FRANKIE
I really want to give this place a higher rating, I frequent this place often and I have many memories eating from here with friends but as of late I've noticed a big quality difference. The chicken has been dry every time, consisting of more breading than chicken, and honestly I feel as if they just don't top it up with as much anymore. I almost never get slaw with my order (I bring this up only because I was happily reminded it existed with my order tonight) and I don't find their sauces to taste the same anymore, not as spicy nor as tasty. I love this place but I truly believe a step back up is needed.
I deeply regret not listening to these reviews… I saw they had a 9.4 rating on Skip and the pics looked so good, I figured I would try for myself. Total waste of money. The chicken is rubbery. No sauce at all. No salt. No seasoning. It tastes like boiled Unseasoned chicken breast. The curly fries you would think can’t go too wrong right?! They came cold, soggy and sweet. Avoid this place at all cost. Listen to the reviews.
Ordered from doordash and the chicken was RAW. Should have definitely checked the ratings before ordering! How irresponsible of them to serve uncooked chicken!!! Praying I don't get sick