Kibo Sushi House - Hillcrest

Worst service and poor advertising manners. I'd stay away.

I was never really a fan of sushi before, but after trying Kibo Sushi I completely fell in love with it! The sushi is fresh, delicious, and always satisfying. I especially recommend coming at the end of the day for their “end-of-the-day” boxes — they’re super affordable and still incredibly yummy. Definitely worth checking out!

Utter crap. I have never in my life have had sushi of this quality. We have ordered sushi from Kibo but this location seems fake and a ripoff. Even the simple accompaniment of wasabi is tasteless, full of fillers like flour. Genuine Wasabi hits you. This was like dipping your sushi in a mixture of soy sauce and flour. And when the soy was absorbed by the sushi you were left with a thick paste of supposed wasabi. Will definitely not visit or recommend.

Sorry to say this, but one of worst taste I have ever had!

Came here with my friends, got a platter for two, they were kind enough to switch some rolls with our preferred rolls! Super friendly people! Definitely recommend

Their signature rolls are very small compared to other kibo sushi places!

I am Extremely disappointed and shocked.
I ordered a spicy salmon roll and 99% of it was tempera batter. There was barely any fish. To the owners, it is wrong to cheat customers who choose to pay and eat your food.

I recently visited Kibo Sushi House, and it’s a delightful spot for sushi lovers on a budget. Based on reviews and public info, this place has carved out a niche for offering high-quality Japanese cuisine at accessible prices. Conveniently located, it’s perfect for a quick bite or a casual meal without breaking the bank.
The atmosphere is simple yet cozy—nothing fancy, but it has a welcoming charm that suits its focus on fresh, affordable sushi. During my visit, the standout was the sushi itself: well-prepared rolls with fresh ingredients that punched above their price point. Online chatter highlights favorites like the signature Kibo rolls and spicy salmon, and I can vouch for the quality—tasty and satisfying. The staff were friendly and efficient, which matches the praise for quick service I’d seen in reviews.
It’s not without quirks. Some mention smaller portions compared to pricier spots, and I noticed that too, but for the cost, it’s hard to complain. It can get busy, especially for takeout, so timing matters. Parking was easy, a nice perk for any urban spot. Public sentiment pegs Kibo as a reliable chain with a community feel, and I get it—it’s straightforward, delicious, and wallet-friendly. I’d recommend it for anyone craving sushi without the splurge, and I’ll definitely be back for more!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roll

maybe i had a bad batch? but i got the spicy salmon and tuna roll which was sooo oily and it felt like 90% tempura flakes, 10% fish. i’m not one to waste food but the oil was way too much, i had to throw it away :(

Just needed an afternoon snack while shopping. We ordered these little hand heads and they were very nice. Easy, convenient and tasty. The kimchi was my favorite. Crab good too as well as the teriyaki salmon. Would stop again. Lasy serving us very nice too.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Sushi

great, sushi for a amazing price and good discounts especially in the evening.

Atmosphere: 5

Food: 5

Service: 5

I can't believe this restaurant doesn't have higher ratings! I eat here every time I have a craving for sushi and I've yet to order anything from here that didn't exceed my expectations. I've never been such a huge fan of mall sushi before. I hope they continue their business at Hillcrest Mall forever! Consistently amazing food and service!

Atmosphere: 5

Food: 5

Service: 5

The service is amazing and the prices are also great. My favourite sushi is the spicy crab meat roll. It’s so good.

Atmosphere: 5

Food: 5

Service: 5

I want to give 0 stars. This kibo location is the worst sushi I have ever had and I consider myself a pretty big sushi fan. In my opinion this location needs to either reset and come up with better sushi chefs or close permanently. The service is atrocious because the woman that was there lied to my face when I asked for a refund on one of their products that literally was completely different from what the label said it was. She said make a complaint to kibo the company - as if this is not the company. Tried telling me I couldn't get a refund well that didn't work very well because I am not an idiot so at the end she gave me a refund but she lied and pretended that she can't find my transaction record when I just bought the item less then 10 minutes prior. This is a very dishonest way to do business. If a product has a description and it's not what the description says after opening the product, the customer is entitled to a full refund. Point blank period..this location is such a huge disappointment. The other location in upper Canada mall is amazing.

Please invest in over all quality of your business. And get rid of the woman who lied to the faces that bring in business

Items that I had in this location

Shrimp tempura - was nothing special
Spicy Salmon - drenched in spicy mayo

And the worst was the chicken and rice karage (so the description claimed) wrapped in the seaweed. Which is what I asked to be refunded for because it was not chicken karage AT ALL. I don't know what that was.

Food: 1

Service: 1

Love this place and the people !