⭐ Honest Review ⭐ I stopped by for some tea and a sweet treat today. While the tea was fine, unfortunately, the sweet was quite disappointing. It tasted old, not fresh at all, and had a strange sour flavor instead of the usual sweetness. It really felt like it had been sitting out for days. To make things worse, the price was surprisingly high for what was served. I usually don’t leave negative reviews, but I think honest feedback is important. I hope the quality improves in the future.
Linda Miller
inconsistent, shady pricing. they make it up on the spot. my items did not align with the weight or menu prices. everything was entered in by the cashier as “custom item”, and a random price. most of the pastries are not made in house, and simply at some mass produced location and shipped here. it doesn’t make sense for a half scoop of fake saffron ice cream to cost as much as a container. and the weight of my pastry was 30g, yes the cashier spent a long time entering it as a custom item
Jo Dadi
The tiramisu didn't taste like a tiramisu. The Nutella cake was dry, but had a little Nutella taste.
Margi Vyas
Amazing pastry and cakes , loved pistachios baklava very delicious 😋
Sayyada Sachoo
Price on the website don’t match the price in store . When I asked her to price match they refused! From their own website! I had to pay extra! Which is ridiculous! Not going in there again! Don’t trust the website or the store. She just makes up prices!
Yaser Afra
The pistachio cake we tried was not fresh.
Mahdi Khorasani ghamsari
I have ordered birthday cakes from Papa Pastry several times — for my wife, my son, and most recently for my daughter’s birthday — and each time has been a wonderful experience. Their designs are creative, elegant, and always go beyond expectations. The staff are incredibly kind, professional, and take care of every little detail.
This time, the birthday cake for my daughter was just perfect — both in taste and decoration! We received so many compliments from guests. Thank you, Papa Pastry, for making every celebration so special.
I highly recommend them to anyone looking for high-quality, beautiful cakes and warm customer service.
sara Mazaheri
The staff at the Richmond Hill branch are consistently rude and unprofessional. Elnaz Afshar, the baker here, treats customers poorly and pressures staff to sell stale, outdated cakes rather than fresh ones. Very disappointing experience overall.
larry gonzalez
Great service and ambience and selection
Atmosphere: 5
Food: 5
Service: 5
maryam zand
Very clean and bright environment to relax and have a coffee with a delicious fresh pastry! My son and I visited this location today and we really enjoyed the nicely decorated deserts as well as their lovely service! Highly recommended ?
Beautiful cafe with a very relaxing atmosphere. Saffron tea was excellent
Atmosphere: 5
Food: 5
Service: 5
Irena B
We tried this place the first time and truly enjoyed. We were seated quickly, regardless they just finished another party before our arrival. Two lovely ladies took care of us, patiently explaining us different desserts. Everything we ordered was very fresh, delicious and authentic. Beautiful place! Definitely will be back ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pastry
Pouneh V
Papa's is the BEST! I love this place so much, I literally come every couple days for their rolettes and cream puffs. I've bought their rolettes for all my non-Persian friends and coworkers and everyone loves it! Recommend 1000%! ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pastry
Arash Ghiasi
I ordered a custom-made cake for my wife's birthday from Richmond Hill branch, and they exceeded my expectations. The cake was not only beautifully crafted and exactly as I envisioned, but it was also incredibly delicious and fresh. I give them an exceptional rating and highly recommend for their outstanding service and quality.
⭐ Honest Review ⭐
I stopped by for some tea and a sweet treat today. While the tea was fine, unfortunately, the sweet was quite disappointing. It tasted old, not fresh at all, and had a strange sour flavor instead of the usual sweetness. It really felt like it had been sitting out for days.
To make things worse, the price was surprisingly high for what was served. I usually don’t leave negative reviews, but I think honest feedback is important. I hope the quality improves in the future.
inconsistent, shady pricing. they make it up on the spot. my items did not align with the weight or menu prices. everything was entered in by the cashier as “custom item”, and a random price. most of the pastries are not made in house, and simply at some mass produced location and shipped here.
it doesn’t make sense for a half scoop of fake saffron ice cream to cost as much as a container. and the weight of my pastry was 30g, yes the cashier spent a long time entering it as a custom item
The tiramisu didn't taste like a tiramisu. The Nutella cake was dry, but had a little Nutella taste.
Amazing pastry and cakes , loved pistachios baklava very delicious 😋
Price on the website don’t match the price in store . When I asked her to price match they refused! From their own website! I had to pay extra! Which is ridiculous! Not going in there again! Don’t trust the website or the store. She just makes up prices!
The pistachio cake we tried was not fresh.
I have ordered birthday cakes from Papa Pastry several times — for my wife, my son, and most recently for my daughter’s birthday — and each time has been a wonderful experience. Their designs are creative, elegant, and always go beyond expectations. The staff are incredibly kind, professional, and take care of every little detail.
This time, the birthday cake for my daughter was just perfect — both in taste and decoration! We received so many compliments from guests. Thank you, Papa Pastry, for making every celebration so special.
I highly recommend them to anyone looking for high-quality, beautiful cakes and warm customer service.
The staff at the Richmond Hill branch are consistently rude and unprofessional. Elnaz Afshar, the baker here, treats customers poorly and pressures staff to sell stale, outdated cakes rather than fresh ones. Very disappointing experience overall.
Great service and ambience and selection
Atmosphere: 5
Food: 5
Service: 5
Very clean and bright environment to relax and have a coffee with a delicious fresh pastry! My son and I visited this location today and we really enjoyed the nicely decorated deserts as well as their lovely service! Highly recommended ?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Beautiful cafe with a very relaxing atmosphere. Saffron tea was excellent
Atmosphere: 5
Food: 5
Service: 5
We tried this place the first time and truly enjoyed. We were seated quickly, regardless they just finished another party before our arrival. Two lovely ladies took care of us, patiently explaining us different desserts. Everything we ordered was very fresh, delicious and authentic. Beautiful place! Definitely will be back ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pastry
Papa's is the BEST! I love this place so much, I literally come every couple days for their rolettes and cream puffs. I've bought their rolettes for all my non-Persian friends and coworkers and everyone loves it! Recommend 1000%! ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pastry
I ordered a custom-made cake for my wife's birthday from Richmond Hill branch, and they exceeded my expectations. The cake was not only beautifully crafted and exactly as I envisioned, but it was also incredibly delicious and fresh. I give them an exceptional rating and highly recommend for their outstanding service and quality.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pastry, شیرینی پسته ای
Great customer service.delicious cake
Atmosphere: 5
Food: 5
Service: 5
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