Subway
10909 Yonge St Unit #49, Richmond Hill
(905) 770-5913
Recent Reviews
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New staff. She literally burned the sandwich and wrapped the sandwich knowingly and hideously.
Food: 1
Service: 1
Smith is a good worker
Atmosphere: 5
Food: 5
Service: 5
Last minute customer, great service from smit
Best service from mr smit i will go back 100%
Atmosphere: 5
Food: 5
Service: 5
Very satisfying experience! The food was fresh and delicious, and Smit was super helpful and friendly. Great service!
Atmosphere: 5
Food: 5
Service: 5
The best service got by Smit.
Recommend this store.
Thanks 😊
Atmosphere: 5
Food: 5
Service: 5
Had an awesome experience at this Subway! Everything was fresh, the place was super clean, and the service was quick. Special shoutout to Smit — he was really friendly, professional, and made my sandwich exactly how I wanted it. It’s rare to see someone take that much care with each order. Definitely one of the best Subways I’ve been to!
Atmosphere: 5
Food: 5
Service: 5
The worst Subway I’ve ever seen
Atmosphere: 3
Food: 2
Service: 1
World Class Customer Service from: Smit! Thank you and also Delicious Fresh Sub
Atmosphere: 5
Food: 5
Service: 5
Newly renovated & a very nice Subway.
Special thanks to Arsh for your kindness.
All the best! :)
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The absolute WORST experience I’ve ever had at Subway in my life. Enter at your own risk. There are other better locations on Yonge Street within 5 mins. This location has a sign that says 8am opening time. They don’t open until 8:30am and instead of being apologetic, the guy immediately said to me “Google says 8:30 ma’am” — great, thanks, how about you change your sign?!?! I kindly pointed out that it would be great if they had an accurate sign. He went on about how “they”, meaning corporate, wants them to open at 8am but it doesn’t make sense and blah blah. Just defensive. A simple, “totally agree we need a sign, sorry for any trouble” would’ve been fine. The guy let me in at 8:30 but absolutely nothing was out. He had to bring all the toppings from the back and had me waiting. So the 8:30 opening time that you are so proud to advertise on Google is for what then?? You weren’t ready to serve customers at 8:30am; period.
Then I asked about using an offer which did not say online only, it said “at participating restaurants”, but he’s telling me it’s only online. Fine, I go to my app to do it while standing there - it says “turkey not available at this location”. I tell the guy this is what the app says but again, zero compassion or understanding and did not offer any solution or alternative. He just kept repeating that they do have all the meats. I asked if he could honour the discount then, he said no. I had to come up with an idea myself. So, I asked if I could order a different sub on the app and then just have him make me turkey instead. He accommodated this but, why was there no customer service to begin with? The staff should be able to make a simple suggestion or let me know what options I had or if I had no option at all. Just plain unprofessional and rude. Do yourself a favour and find another Subway or go across the road to Longo’s for better sandwiches.
Atmosphere: 1
Food: 1
Service: 1
It was a great experience. Customer service was on point. Sandwich making skills were on point and taste was on point. Akshay made sandwich for me and i really liked it. I will visit again for sure.
Atmosphere: 5
Food: 5
Service: 5
The new place looks great!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Egg & Cheese, Steak & Cheese, Egg & Ham
Great service. Very clean. Workers are Friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BBQ Sauce, Crispy Chicken, Wrap, Jerk-Spiced Chicken 670 Cals, Sweet Onion Chicken Teriyaki 240 Cals, Shawarma Chicken 750 Cals
Great service and fresh subs always .
Very warm and friendly staff .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Chicken
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