Subway
1500 Elgin Mills Rd E Unit A104, Richmond Hill
(905) 508-7945
Recent Reviews
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Staff working was great but poor store management. One person had to handle an extremely busy Saturday.
Best staff I've seen in a subway, they are kind and friendly! Food is like any other subway though. 5/5
Atmosphere: 5
Food: 5
Service: 5
I made an order here by mistake here and they wouldn't let me cancel my order the staff said we already started making the sandwich even though I called them the next second after the order was placed. Instead of caring about not wasting food their priority is to make the sandwich and let it go to waste even though I specifically told her that order will not be picked up.
Atmosphere: 1
Food: 1
Service: 1
On several occasions they have missed toppings from my pickup orders. Most recently the avocado on two Avocado-Turkey Subs.
Atmosphere: 1
Food: 1
Service: 1
Compared to other subways the food is the same. Only thing is this locations decor is not great for some reason, just looks more bland.
Atmosphere: 2
Food: 5
Service: 5
listen up heres the recipe
sweet onion, baja chipotle, ranch and honey mustard
get olives dont be a baby
Atmosphere: 3
Food: 5
Service: 3
I swear to god every single time I've been here it's been the same one guy serving me EVERY SINGLE TIME. Like geniunely I wanna see how many hours this guy works it's insane commitment. 4/5 stars I'm terrified.
Atmosphere: 4
Food: 4
Service: 4
Placed an app order for two footlongs.
Glad I checked before leaving because I was given two 6 inch subs. Mistakes can be made, no worries about that.
Where I have my issues is that I had requested on my order extra veggies (all of them). The sub came out barely looking like a loaf of bread with a cut. When I asked about the order maybe missing the "extra" part, the rude blonde lady everyone else seems to be referring to, while looking me straight in the eyes, says "that is extra." I was baffled at the audacity when I couldn't even see any evidence of lettuce in the sub so I asked again, "THIS is extra veggies?" and she rudely confronted me, "I see lettuce, this IS extra." I wish I took a photo of the pathetic sub they call "extra".
It's no wonder this branch has low reviews; Trying to cut costs in the wrong way, upsetting customers over 20 cents worth of veggies.
The negative reviews are completely warranted and I would strongly suggest looking elsewhere.
Atmosphere: 3
Food: 1
Service: 1
Poor service and never picks up the phone.
The food was like any other subway. However; the dining room was so dirty. The washroom was disgusting. It must have not been cleaned for a while. There was no soap and when I mentioned it to the employee, her response was they were out of soap.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
I come here in the evening frequently and I’ve never had a bad experience with the staff or food. Staff are always pleasant and polite! They take time with my order which I truly appreciate!
Atmosphere: 5
Food: 5
Service: 5
It’s not open even though it’s 8:30 only and online shows that it’s open till 10
Atmosphere: 1
Food: 1
Service: 1
Good customer service. There was a guy who served me . Indian fair color, avg height. He was nice in attending .
Atmosphere: 5
Food: 5
Service: 5
Food was on par with other subways but the service here is always really bad. The front sandwich maker lady always makes me feel like I'm committing some grave sin when choosing toppings, constantly rushing you. This location has garunteed business from high-school students so may explain the poor customer service.
Atmosphere: 3
Food: 3
Service: 1
Amazing Tuna Sandwich.... they really put an effort into creating mouth watering sandwiches. Especially the blond lady behind the counter (names skipping me), she goes out of her way to satisfy the taste buds.... cheers
Atmosphere: 5
Food: 5
Service: 5
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