Subway

815 Major Mackenzie Dr E Unit #14, Richmond Hill
(905) 508-6757

Recent Reviews

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Liz F

Himani refuses to take orders on the phone, when the owner takes them all the time. Train your employees better.

Atmosphere: 1

Food: 1

Service: 1

Honey Patel

Tarun was friendly and she made my sub really good. Followed instructions properly.

Atmosphere: 4

Food: 5

Service: 5

Zoey Rebecca

The worker accidentally ripped my bread in half while preparing my sandwich, causing all the ingredients to fall out. I politely requested a new sandwich, as I don’t feel I should have to pay for one made with ripped bread. Instead of addressing my concern, she gave me attitude and refused to remake it. This was very frustrating, as the issue was caused by how she handled the sandwich with the knife.

I’ve been a loyal customer at this Subway location for a long time and have spent a lot of money here, so this experience was extremely disappointing. The attitude I received was unnecessary and has left me with a very negative impression — unfortunately, I won’t be returning.

Service: 1

Yang Orient

We tried to redeem and coupon for buy 2 get 1 free but they said that we couldn’t use it and we had to “buy” another sandwich.💔

Atmosphere: 1

Food: 1

Service: 1

Samir Makim

The owner is so incredibly skimpy on the toppings it’s unbelievable. If I wanted bread for lunch I’d go to a bakery.. I’m coming here for a sandwich - a few shreds of lettuce and three tomatoes on a foot long is not appropriate.

Atmosphere: 2

Food: 2

Service: 1

ryixa

Its 930am and this is the 3rd time I've come and this restaurant is closed even though the hours say 8am.

Atmosphere: 1

Food: 1

Service: 1

Jijrushu

I have now ordered at least 3 times from this place now and every time I have been disappointed.
This time I ordered online 2 footlong and asked for Parmesan to add. They said they don’t have it. Even they were not able to grill.
I have had the same peri peri chicken from other place which was too yum. This place is worst

Mehrdad A

Food is as expected but the service is questionable at times. Makes you wonder but the food, it tastes as it should. Avoid lunch time as it gets quite busy with the high school kids.

Mittal Patel

This location has great customer service and great standard of ingredient quality !! Love to visit this location again and again 😊

Riyaz Hasham

Had ordered and paid through the app. The sandwiches received were all soggy and they hadn’t toasted it at all… had requested for double toast. People making and serving, don’t know how to make them. 👎

Ayaan Rana

The owner is very nice and the food is high quality with quick service

Chir Sas

Great experience , The staff was friendly, the ingredients were fresh, and my sandwich was made just right. Fast service and a clean atmosphere—highly recommend!

Jaimin Dave

Love the ambience and the food here ! Subway has always been my go to place for quick and healthy meals !! Thank you 😊

Alvin Kim

Love the cookies. so much. so yummy. yum yum yum - his daughter

Ferg Kowall

I have tried this location a couple of times and both visits were pretty bad. Sandwich artists went extremely light on all toppings.
Employees were carrying on full conversations with each other while “serving” customers. This led to myself and other customers having to repeat our toppings over and over.
Lastly, the cookies were hard as a rock. The employee microwaved them to “soften” the cookie, but that does nothing.
I would recommend you drive passed this one and hit the next one.

Atmosphere: 2

Food: 1

Service: 3

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