Ten Ren‘s Tea

No service at all, while I am sitting down, a guy called Dennis just walk to my table with a notepad, not even said a word with a porker face and wait for my order. A min later, he came back to drop off chopsticks and water , same as before no words no facial expressions.

Atmosphere: 3

Food: 3

Service: 1

I usually go to the Ten Ren’s on Highway 7 in Richmond Hill, and sometimes the one inside Langham Square. This was my first time visiting the Ten Ren’s on Major Mackenzie, and honestly, it was a very disappointing experience!

Aside from asking how many people when we walked in, the staff didn’t say a single word to me throughout the whole visit. The person who took my order (a male staff wearing with glasses and messy hair) didn’t speak at all — no greeting, no response when taking my order, no words when putting food on the table, nothing! Even after I paid, there was no “thank you” or “goodbye.”

The whole atmosphere felt cold and strange, and the food was just so-so. Unfortunately, I don’t think I’ll be coming back to this location.

Atmosphere: 2

Food: 3

Service: 1

I just walked in to get a tea to go… I chose the honey ginger tea… probably the nicest tea I have ever had! Thank you ❤️

Atmosphere: 5

Food: 5

Service: 5

Taiwanese style, wide selection, good taste, good service

Atmosphere: 3

Food: 5

Service: 4

Delicious fast chinese foods! lots of options for drinks and tea. Good location

Atmosphere: 4

Food: 4

Service: 4

Buns place they force you to tip automatically without a choice if you go in dine in 15% tip

Atmosphere: 4

Food: 4

Service: 2

Horrible experience today. They made the wrong order, gave it to someone else, then placed a new order at the end of the queue. Took 35+ minutes for a boba tea order, they didn't apologize and were rude about it ... not to mention it was super over priced to begin with.

Service: 1

I had the honor to try some very amazing food here!

You have by far one of the best Teams I have ever seen!

Thank you for the outstanding experience and I wish Ten Ren`s Tea all the very best! :)

Atmosphere: 5

Food: 5

Service: 5

Food sucks and fired my boy

Atmosphere: 1

Food: 1

Service: 1

The food is great but so many food flies everywhere and it land into my drink, which I only had 2 sips.. spoke to the waiter, he have no comment and no intention to change my drink, nor any discount, will never come back again.

Great restaurant for Taiwanese fare. Got the braised beef rice bowl and it complimented the hot taro coconut tea well. By the end of the meal I was stuffed. It may be because the restaurant was filled to capacity but the servers don’t check in on the tables that often. Overall it’s like the Cheesecake Factory for East Asian tea lovers. Highly recommend dining in here if you can.

Atmosphere: 4

Food: 5

Service: 4

Location-wise, it's a prime spot—right by schools and the main road—so you'd expect booming business. But honestly? This branch has sketchy food freshness. Last time we got bubble tea to-go here, it gave us the runs, and it's not even cheap.
That was our last visit.

Friends in the neighborhood would rather trek to farther Tien Ren Tea locations when hanging out. Such a waste of a good location.

Atmosphere: 1

Food: 1

Service: 1

I have visited the location multiple times but it would be my last time due to health concerns. Imagine your lower body is covered with ants after being seated for only 5 mins. I also reported the issue to York region health unit.

Atmosphere: 1

Food: 3

Service: 2

ordered a taiwanese shredded chicken rice set that took 30 minutes to make. when the meal arrived it was mediocre at best and they didn't even give me chopsticks. had to ask the waiter and she gave me disposable ones and a plastic spoon.

I recently purchased two take-out dinners for over $70, and unfortunately, one of them contained rotten vegetables. To add to my disappointment, the chicken basil bento box included bone-in chicken, which would have been helpful if this detail had been mentioned on the menu!

I am not satisfied with this take-out experience. Considering the price, I had expected the vegetables to be of better quality.

Food: 2

Service: 4