Tim Hortons

10830 Bayview Ave, Richmond Hill
(905) 237-2284

Recent Reviews

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Joey Assal

Nasris was great! Will definitely be coming here again!

Atmosphere: 5

Food: 5

Service: 5

Mahshid Rasti

I’m a daily customer here for over 10 years and always enjoy starting my morning with friendly staff. Unfortunately, there is one employee — a woman with white hair — who repeatedly shows very poor customer service. She gives no greeting, makes no eye contact, and responds with a dismissive attitude. When I politely asked why she seemed upset, she told me not to “put a tag on her” and walked away. This behaviour is not acceptable in a customer-facing job. I hope the store can address this with training and consistency.

Bob Aurora

I ordered promo sandwiches from Tim.
Clerk made mistake charge me full price.
When I told her that she made mistake.She admitted but she could not correct on her own so she called her manager.
I had to wait 10 minutes to talk to her. she will not fix the bill.Very poor customer service.
Since it was charged on my credit card.I said I don't want any thing i left very disappointed. Mgr was rude and unapologetic.

Atmosphere: 2

Food: 1

Service: 1

Jiang Feng

Slow as a fun buying a coffee take me 15mins hire more stuf

Atmosphere: 1

Food: 1

Service: 1

Emily Chrysler

I ordered a chili and the entire lid and inside of the bag were covered in oil?? I didn’t even eat it. My bread was also covered in oil. They should really do a quality check before throwing stuff in bags. Disgusting.

Atmosphere: 1

Food: 1

Service: 1

Raman Kochhar

Cashier no happy to serve. Too slow service

Atmosphere: 1

Food: 3

Service: 1

Alesia Tkachova

Absolutely terrible service, quality of food and lack of care. Its an embarrassment to the food chain. I would like to be contacted by management asap prior to taking further legal actions

Atmosphere: 1

Food: 1

Service: 1

Ramin

“Mobile orders for in-store pickup tend to be faster than ordering at the counter, especially during busy periods.” Unfortunately, this branch did not follow the rule.

J V

The qualityof food is great as well as the staff service is quick and efficient

Atmosphere: 5

Food: 5

Service: 5

AVI SINGH

Great job in terms of customer service and maintaining the quality !

Atmosphere: 5

Food: 5

Service: 5

Shaaranki Kulenthirarasa

Good food and variety

Atmosphere: 5

Food: 5

Service: 5

Jayanthini kulen

Great and quick staff, must visit location

Atmosphere: 5

Food: 5

Service: 5

Mahima Gaur

I have been here few times. My experience has been great at all the times. Amazing staff and amazing service. Good job guyss.

Atmosphere: 5

Food: 5

Service: 5

Cesar Manalo

fast and excellent service!

Atmosphere: 5

Food: 5

Service: 5

Htc E8

Good service

Atmosphere: 5

Food: 5

Service: 5

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