Tim Hortons
10830 Bayview Ave, Richmond Hill
(905) 237-2284
Recent Reviews
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Nasris was great! Will definitely be coming here again!
Atmosphere: 5
Food: 5
Service: 5
I’m a daily customer here for over 10 years and always enjoy starting my morning with friendly staff. Unfortunately, there is one employee — a woman with white hair — who repeatedly shows very poor customer service. She gives no greeting, makes no eye contact, and responds with a dismissive attitude. When I politely asked why she seemed upset, she told me not to “put a tag on her” and walked away. This behaviour is not acceptable in a customer-facing job. I hope the store can address this with training and consistency.
I ordered promo sandwiches from Tim.
Clerk made mistake charge me full price.
When I told her that she made mistake.She admitted but she could not correct on her own so she called her manager.
I had to wait 10 minutes to talk to her. she will not fix the bill.Very poor customer service.
Since it was charged on my credit card.I said I don't want any thing i left very disappointed. Mgr was rude and unapologetic.
Atmosphere: 2
Food: 1
Service: 1
Slow as a fun buying a coffee take me 15mins hire more stuf
Atmosphere: 1
Food: 1
Service: 1
I ordered a chili and the entire lid and inside of the bag were covered in oil?? I didn’t even eat it. My bread was also covered in oil. They should really do a quality check before throwing stuff in bags. Disgusting.
Atmosphere: 1
Food: 1
Service: 1
Cashier no happy to serve. Too slow service
Atmosphere: 1
Food: 3
Service: 1
Absolutely terrible service, quality of food and lack of care. Its an embarrassment to the food chain. I would like to be contacted by management asap prior to taking further legal actions
Atmosphere: 1
Food: 1
Service: 1
“Mobile orders for in-store pickup tend to be faster than ordering at the counter, especially during busy periods.” Unfortunately, this branch did not follow the rule.
The qualityof food is great as well as the staff service is quick and efficient
Atmosphere: 5
Food: 5
Service: 5
Great job in terms of customer service and maintaining the quality !
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Good food and variety
Atmosphere: 5
Food: 5
Service: 5
Great and quick staff, must visit location
Atmosphere: 5
Food: 5
Service: 5
I have been here few times. My experience has been great at all the times. Amazing staff and amazing service. Good job guyss.
Atmosphere: 5
Food: 5
Service: 5
fast and excellent service!
Atmosphere: 5
Food: 5
Service: 5
Good service
Atmosphere: 5
Food: 5
Service: 5
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