Tim Hortons
10 Trench St, Richmond Hill
(437) 236-5919
Recent Reviews
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Good Tim Hortons with nice staffs. They are so fast.
Atmosphere: 5
Food: 5
Service: 5
I have noticed a huge improvement over the last year at most Tim Hortons. The staff are very friendly and helpful! So nice to see!
Atmosphere: 4
Food: 4
Service: 5
Nice place)))
Atmosphere: 5
Food: 5
Service: 5
Can't get in there because you need to pay for hospital parking. Not going to do that for a coffee.
Some employees are good, but some are rude and annoying.
Atmosphere: 3
Food: 4
Service: 1
Not the regular Tim’s, no points, or cold drinks except for pre packed fridge stuff so don’t expect a big menu to choose from. But good service
Atmosphere: 3
Food: 3
Service: 5
Make sure you only ordered what they have in mobile order, because you would not get a refund from them. And they will even tell you “you shouldn’t order any item we don’t have” but they have no idea how to fix their mobile order menu.
Atmosphere: 1
Food: 3
Service: 1
I ordered a small Iced Capp but was surprised by the fact that it was filled less than it should. I voiced my concern to the person who handed it to me and she added a little more to bring it to a level which is expected every time I order this drink. This is when the person working behind the cash told me that they only fill it to a certain point which is interesting since every other location offers the proper amount. I then told her about how this is not the case with other locations and she said that they will not fill it more next time. I am afraid there will not be a next time if I have to pay the same amount for less product.
Very good considering location in a hospital
Atmosphere: 5
Food: 5
Service: 5
Horrible service. I came to get a medium iced capp and an earl grey and I was greeted with disappointment. First things first, they tell me they can not make a medium iced capp because they ran out of medium cups... okay I say, can I get a medium but in a LARGE cup... "no you can't" in a snarky tone. Fine, I got a small one. Then I asked for my earl grey with an extra tea bag and the lady had trouble putting it into the system. SO INSTEAD she put in another item which was easier to put in and was MORE expensive. When I told her I wouldn't be paying for that she just looked at me like I was an idiot. In the end, she made my order wrong. Overall, I'm extremely disappointed as I've been coming to this Tim Hortons for a while but needless to say I am not coming anymore
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Typical hospital Tim Hortons mediocre like every other one.
Wheelchair accessibility: It's a hospital hope it's accessible
Very good considering location in a
Atmosphere: 5
Food: 5
Service: 5
Be prepared to pay $0.25 for a spoon when you purchase soup here. Ridiculous.
Service: 1
Very slow workers , they always have Some one on training . It takes ages for them to understand what you ask for , . Only 3 people on this location which is hospital, need mor workers there ,
Atmosphere: 5
Food: 3
Service: 3
Smell is horrible, like it’s located inside dirty public washroom. Not clean facility. Hospital cannot afford to have such anti sanitary place on its premises!
Atmosphere: 1
Food: 1
Service: 1
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