McDonald's
2686 Laurier St, Rockland
(613) 446-5299
Recent Reviews
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If anyone reading this is considering going to this location don’t, every time they either forget half of my order or just give me the wrong thing all together, it’s not that hard to read a receipt and make what people paid for, paid extra for sausage and bacon and was only given bacon, them still being in business is a miracle
Service: 1
Went around 1:45am last night with my younger sister for a late night meal. Ordered a big mac meal with a large apple juice and a 6pc nugget meal with sweet n sour, bbq sauce and a med coke no ice.
As we get to the window he immediately handed out my apple juice and it looked pale. I tried a sip and it tasted like water. I handed it back to him and kindly asked if i could get a new one and he said there was no more juice. I asked for a strawberry frutopia instead and when he gave me my new drink it looked pink on the inside so I thought it was my frutopia.
I then looked in our bag and saw there was a whole med fry missing. Again I told the worker and he made us fresh fries and gave us our coke but with ice when we asked for no ice!! He gave us another free coke no ice.
We go to leave the drive through and realize he had also forgot both sauces for the nuggets for my sisters meal! Annoyed and tired we just left and used up what we had at home.. At home I went to take a sip of my strawberry frutopia only to realize he gave me a strawberry milkshake!! IM LACTOSE INTOLERANT!!
Very disappointed in this Mcdonald’s location. Happens too often! I emailed the manager a few times and he never answered.
Once they forgot a whole meal of mine! Very sad for us paying customers.. DO BETTER!
Atmosphere: 1
Food: 3
Service: 1
Just ordered a double quarter pounder BLT
They gave me a single quarter pounder
This seems to happen often here
McDonald’s always delivers fast, friendly service and consistent, tasty food. Perfect for a quick meal on the go!
Atmosphere: 4
Food: 4
Service: 4
Any time after 8-9pm terrible turn around time and they have forgot my fries twice I get home, no fries or straws for the drink and mind you they make you wait 15-20minutes in the reserve spots, super frustrating for the price you pay you are not getting the value
Atmosphere: 1
Food: 1
Service: 1
So this is as of September 7th 2025, usually I can put up with the abysmal service. I chalk it up to apathy and poor management. I felt compelled to write a review here because my complaint would fall on deaf ears otherwise. To the person serving at the front of the store at the expo: I know you hate your job, but my existence and purchase of food is not an affront to you. I don't expect fake smiles or empty platitudes, but when I ask you for a drink tray, please acknowledge my existence. It's pretty rude to just turn your back to someone as they're talking to you. Also, as an aside: I question the hygiene and regulation of a du-rag when serving food. Normally, I wouldn't care. But you were unprofessional towards me, so I'm calling it out. This employee or manager was not particularly accommodating or up to standard. I worked in fast food. It's one of the worst jobs there are. You're dehumanized. I can empathize. However. You don't know me. Or how my day is going either. So maybe it's better to do your job and acknowledge me when I ask you for a request. Not a demand. I said please. It goes both ways, pal.
Atmosphere: 1
Food: 1
Service: 1
I stop by the Rockland branch every week, and I can’t help but notice that when Ahmed is around, everything runs smoothly, the service is fast and the staff are extra proactive. Big kudos to him, he really stands out!
Atmosphere: 5
Food: 4
Service: 5
Ahmed is a G and the service is quick at 1am if Pierlynn give both these employees a raise
Atmosphere: 5
Food: 5
Service: 5
Toxic environment, Managers talk behind each other’s back, they also discriminates co-workers. If they really wanted people to stay there and work, they should be more respectful and change a few management staff. They always wonder why people leave. Well it’s because of you guys. Learn from ur mistakes. (FYI I can say a lot more)
Atmosphere: 1
Food: 3
Service: 1
Wrong drink
Half a large fry
And pickles and onions on my stuff when I asked for none
Like what?…..
Restaurantji Recommends
Dénies service at night, takes 30min to awnser in the drivethru and says they never have food
Atmosphere: 1
Food: 1
Service: 1
Very slow at night they don’t leave enough people to actually have fun the place don’t come at night
Atmosphere: 5
I ordered 8 egg McMuffins, then proceeded to wait in their drive through parking spot for 12 minutes while at least 10 cars filtered through. the timing to cook up eggs is approximately 3 minutes, so I feel my order was getting held back as to not impact their drive through times. my order wasn't even large, I'd hate to see how they'd accomodate an order of 20. Need better training.
Atmosphere: 2
Food: 4
Service: 1
I came in late at night and this worker named skyler should be fired he was extremely rude and disrespectful
Atmosphere: 1
Food: 2
Service: 1
Seems to hard to add mayo to burger. But they sure remember to put the extra tag on the outside of said burger that has no extra.. a
Food: 2
Service: 2
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