I’ve been a loyal customer at Mr. Puffs for a long time, especially at the Rockland location, but tonight (April 25th around 8 p.m.) was extremely disappointing. I asked how fresh the puffs were before ordering and was told they had just been made—so I went ahead and got my usual box of 30 with two sauces. Right away I noticed there wasn’t enough sauce, way less than what I usually receive. When I politely asked for a bit more, the staff told me that next time it would be extra. Really? For a regular customer who knows what a proper portion looks like?
Then I sat down and started eating… and the puffs were cold. Not warm, not lukewarm—cold. Every single one. That’s honestly unacceptable. If they weren’t fresh, just be honest. Don’t claim they were just made. I usually enjoy coming here, but this experience felt careless and unprofessional. I expected way better.
Jolyne Brooks
My new favourite place to go with my family!!! The puffs are crispy and golden on the outside and taste like beavertails, and moist and chewy like a pancake on the inside. We've been twice now and each time we got a deal of 2 boxes of 12 for $14, with 4 choices of flavours. We tried the cookies and cream, salted caramel, strawberry cheesecake, wow butter and raspberry, almond, and Dulce de leche. The almond is the least favourite, very artificial tasting and a weird aftertaste. Favourites are cookies and cream and salted caramel.
Kishani Kuhesh
Good place for dessert in Rockland. The customer service is very good.
Tom Breen
Fantastic experience. Top quality ingredients and excellent customer service. Definately worth a try.
Julie Côté-Lalonde
Great cones and latte! The owner and the staff are very friendly.
Atmosphere: 5
Food: 5
Service: 5
Sylvie Sanche
Great ice cream! Great service and super clean.
Kris Pearson
Title: A Sweet Delight!
Review: Mr. Puffs is an absolute gem in the world of desserts! From the moment you step into their cozy little shop, the aroma of freshly baked puffs envelops you and invites you to indulge in a truly delightful experience.
The quality of their puffs is unparalleled. Each one is perfectly golden and fluffy on the outside, with a light and airy texture on the inside. The flavors are simply divine, ranging from classic vanilla and chocolate to unique and creative combinations like matcha and salted caramel. Every bite is a burst of sweetness that leaves you craving for more.
What sets Mr. Puffs apart is their commitment to using high-quality ingredients. You can taste the difference in every mouthwatering puff. The toppings and fillings are made with care and attention to detail, ensuring a harmonious blend of flavors that will satisfy even the most discerning taste buds.
The staff at Mr. Puffs is friendly, welcoming, and knowledgeable. They take the time to explain the different flavor options and help you make the perfect selection. Their passion for their craft is evident in every interaction, making the whole experience even more enjoyable.
The pricing at Mr. Puffs is reasonable considering the quality and taste of their products. You truly get value for your money. Whether you're treating yourself or looking for a sweet gift for someone special, Mr. Puffs is the place to go.
Overall, I can't recommend Mr. Puffs enough. The combination of exceptional flavors, top-notch ingredients, and friendly service makes it a 5-star dessert destination. Treat yourself to a box of these delectable puffs and prepare to be blown away by the sheer deliciousness!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnemon and Sugar Puffs
Lorraine Prezeau
Simply delicious! And now I have a loyalty card. Not sure if that's a good idea! I'll just have to buy 6 boxes to get that free one! You have to check this place out.
Great desert place for sure. If you like deep fried dough and adding all sorts for icing, caramel, chocolate and frosting then this is the place. Their cold treats are quite nice as well.
I’ve been a loyal customer at Mr. Puffs for a long time, especially at the Rockland location, but tonight (April 25th around 8 p.m.) was extremely disappointing. I asked how fresh the puffs were before ordering and was told they had just been made—so I went ahead and got my usual box of 30 with two sauces. Right away I noticed there wasn’t enough sauce, way less than what I usually receive. When I politely asked for a bit more, the staff told me that next time it would be extra. Really? For a regular customer who knows what a proper portion looks like?
Then I sat down and started eating… and the puffs were cold. Not warm, not lukewarm—cold. Every single one. That’s honestly unacceptable. If they weren’t fresh, just be honest. Don’t claim they were just made. I usually enjoy coming here, but this experience felt careless and unprofessional. I expected way better.
My new favourite place to go with my family!!! The puffs are crispy and golden on the outside and taste like beavertails, and moist and chewy like a pancake on the inside. We've been twice now and each time we got a deal of 2 boxes of 12 for $14, with 4 choices of flavours. We tried the cookies and cream, salted caramel, strawberry cheesecake, wow butter and raspberry, almond, and Dulce de leche. The almond is the least favourite, very artificial tasting and a weird aftertaste. Favourites are cookies and cream and salted caramel.
Good place for dessert in Rockland. The customer service is very good.
Fantastic experience. Top quality ingredients and excellent customer service. Definately worth a try.
Great cones and latte! The owner and the staff are very friendly.
Atmosphere: 5
Food: 5
Service: 5
Great ice cream! Great service and super clean.
Title: A Sweet Delight!
Review: Mr. Puffs is an absolute gem in the world of desserts! From the moment you step into their cozy little shop, the aroma of freshly baked puffs envelops you and invites you to indulge in a truly delightful experience.
The quality of their puffs is unparalleled. Each one is perfectly golden and fluffy on the outside, with a light and airy texture on the inside. The flavors are simply divine, ranging from classic vanilla and chocolate to unique and creative combinations like matcha and salted caramel. Every bite is a burst of sweetness that leaves you craving for more.
What sets Mr. Puffs apart is their commitment to using high-quality ingredients. You can taste the difference in every mouthwatering puff. The toppings and fillings are made with care and attention to detail, ensuring a harmonious blend of flavors that will satisfy even the most discerning taste buds.
The staff at Mr. Puffs is friendly, welcoming, and knowledgeable. They take the time to explain the different flavor options and help you make the perfect selection. Their passion for their craft is evident in every interaction, making the whole experience even more enjoyable.
The pricing at Mr. Puffs is reasonable considering the quality and taste of their products. You truly get value for your money. Whether you're treating yourself or looking for a sweet gift for someone special, Mr. Puffs is the place to go.
Overall, I can't recommend Mr. Puffs enough. The combination of exceptional flavors, top-notch ingredients, and friendly service makes it a 5-star dessert destination. Treat yourself to a box of these delectable puffs and prepare to be blown away by the sheer deliciousness!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnemon and Sugar Puffs
Simply delicious! And now I have a loyalty card. Not sure if that's a good idea! I'll just have to buy 6 boxes to get that free one! You have to check this place out.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Choco-Loco Mocha Moka Choco-Loco
Biscotti and Apple Cinnamon puffs were great. So we're the lattes half cream half milk.
Atmosphere: 5
Food: 5
Service: 4
Always great. Good service too.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Excellent service ?. The tea and the coffee are amazing.
Parking: The parking is free.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Coffee Crisp Tornado Tornade Coffee Crisp, Cinnemon and Sugar Puffs
Great desert place for sure. If you like deep fried dough and adding all sorts for icing, caramel, chocolate and frosting then this is the place. Their cold treats are quite nice as well.
Atmosphere: 5
Food: 5
Service: 5
Amazing!
Mmmmhmmm. SO good.
Mmmmhmmm. SO good.
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