Sandro's Family Restaurant

All round good restaurant. Good food and service. Just tried take out pizza for first time. Best pizza 🍕 I ve had in 30 years. Hope it’s not a one shot wonder. Will continue with their pizza for now.

Always such a welcoming, positive and professional atmosphere - their pizza is just a bonus ;). Will gladly support Sandro's by picking up a pie on my way back to Iron Bridge when I visit the Soo!!

Great smaller family restaurant with a nice buffet and good menu options. Food is excellent, reasonably priced, and portions were good. Service was also excellent even though we came in fairly late.

Vegetarian options: Quite a number of vegetarian options.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Smothered Chicken, Buffet, Chicken Parmigiana

Excellent service!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Perogies

Ayako was very personal and made our visit so pleasant and enjoyable! We ordered butter tarts and coffee and found the tarts to bring perfect memories of grandma McMullen’s homemade recipe. Crust was flakey and thin, with a perfect level of sweet filling (minus raisins). Music was low enough to not interfere with hearing aids-really appreciate that!! Highly recommend this clean and bright restaurant!

Atmosphere: 5

Food: 5

Service: 5

Here’s my experience from the moment I stepped in :-
1. Step in, and I was greeted by the older caucasian lady who asks me if I’m picking up an order ? A bit presumptuous that all Indians are delivery drivers, but it’s alright.

2. I was there for the buffet but that’s only on Thursday-Sunday, so I asked if I could see the menu beforehand. I do this because it saves the restaurant extra effort to clean my table for the next person, if I’m just going to see the menu and not order anything. Usually all health departments say that restaurants should be cleaning tables for the next person even if someone has not ordered anything. I thought I was being nice by asking for the menu beforehand. . apparently not 🤔.
Also, it wasn’t busy so I wasn’t holding up anyone.

So, I see the menu and decide and I want to dine in. The same lady asks me if I want to dine in, or leave. I say and I want to dine in, and she walks away with the menu. I was still not seated even though there’s a sign there saying, please wait to be seated.

3. I HAD to ASK the other asian server for a seat and get seated. She was nice and helpful, and suggested some of the crowd favourites over there.
I had to try the baked lasagna, so I did and it did not disappoint. They have a special sauce prepared in-house and that enhanced the lasagna’s taste.

4. Finished my food and asked the asian server about the buffet. Left the place with a smile on my face, and left a 25% tip.

Overall, a cozy family run place. Don’t let this review deter you from trying the place, just hope you don’t run into the first server 😅.

To the older lady server, I just want to say that. .
Customer service is not a one size fits all, and what u think works for you doesn’t work for everyone. So please learn to be polite and respectful to all 🙏

Atmosphere: 5

Food: 5

Service: 3

Don’t buy pasta from here just get it from the grand gardens what a rip off

Food: 1

Service: 1

Fantastic meals. Lasanga and meat balls was excellent and very filling.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Pasta with Meatballs

Rude manager will not be back

Had a really nice philly cheesesteak. Family enjoyed the pasta. We will be back soon

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Pasta with Meatballs, Phillie Steak Sandwich

Went to this establishment this evening. We are staying the night nearby as we pass through.
A Saturday buffet is offered, and both my wife and I decided to go that route.
We both enjoyed everything we tried.
The gentleman who served us was very polite and professional.
Recommend.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Buffet

Very good pizza - the sauce was good and there was just the right amount of sauce, cheese and toppings. The beef barley soup was very good also. The garlic bread was good, but could use a little work. It seemed like the bread was toasted first, and then the butter and garlic were added, kind of like an afterthought. More butter and garlic needed for sure.
Overall, it's a place we'd go back to if ever in the area again.

Atmosphere: 5

Food: 4

Service: 5

My family had been coming to Sandro’s since it opened. Food and service always makes you feel like you are part of the family, and everything is homemade - nothing has changed, which makes it even more special. Try out the buffets and their pizza/pasta - you won’t be disappointed. Will always be back.

Atmosphere: 5

Food: 5

Service: 5

Everything about this place was excellent. Very efficient, pleasant waiters. The service was quick and the food was delicious. If in in Sault Ste.Marie, check out!

Vegetarian options: Bruschetta Pasta was wonderful.. I needed a big to go box to take the extra home.

Atmosphere: 4

Food: 5

Service: 5

Great server, happy and very attentive. Excellent coffee. Had the fettuccine Alfredo which was good but could’ve been better. A bit bland. Hubby had the fettuccine with meatballs and I requested a meatball to try since it was only $1.75 extra. Now THAT was good!

Parking: Was busy but had spots at the back of the building

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Pasta with Meatballs