Chatime
2030 Ellesmere Rd Unit 4, Scarborough
(416) 904-8745
Recent Reviews
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Taste so good
i went here the first week of the heatwave when it was feeling like 40° to get a drink to help me cool down, the store was just as hot as it was outside like they didn’t have air conditioning. i still went ahead and ordered and wanted to tip the staff because they had to work in this extreme heat, when i asked if the employees get the tips they told me they didn’t :/ will avoid going here in the future
Nice place and such nice workers
Service is too slow. Don’t even take orders right way, was waiting for 20 minutes to order only.
My boyfriend and I came here yesterday for our second visit to this location, and to our surprise, we were greeted by the same girl staff member who took our order last time! We were looking to try something different, and she recommended the Brown Sugar Milk Tea for both of us. It was so good!!!!
She was friendly, professional, and took the time to answer our questions. Our drinks were made quickly and efficiently, and her positive energy really stood out. Great service and consistently delicious drinks!! we’ll definitely be coming back more often! We should've taken photos honestly but we finished it so fast LOL.
We ordered the Mango Smoothie and Peach Slush, and both drinks were delicious! The Coconut Jelly and Mango Popping Boba addons were also a nice touch, really enjoyed them with kids. The order was well-packed and neatly handed over. The only small suggestion would be to make the service a bit faster, which would make the experience even better. Overall, a great place for refreshing drinks!
I recently ordered a mango slush, but unfortunately, it had no mango flavor at all—it tasted like plain ice. It seems there may have been a mistake during preparation. I would really appreciate it if this could be looked into.
The uncle making the drinks was super slow and he was struggling to use the blender. I wish he let the girl taking the orders make the drinks, they are always fast. Also, I feel like he skimps on the ingredients, like the grass jelly and bobas, and my drink was watery. Trying to save on ingredients won't win back customers.
Wonderful workers! The store is petit and clean. Great vibes. It makes me want to have some chat time with friends and lovers. Go here I say!
Tried matcha smoothie for the first time, it was nice for a change.
Restaurantji Recommends
I don't believe in 1 star reviews but they truly earned it. Placed an order for drinks for takeout via the app. The drinks were made and placed on the pick up counter.
I asked for it to be put into a bag with a tray (because I have to drive with it). The guy there put a bag on the counter for me to do myself. While he bagging another order. As I am loading my drink into the tray one of them rolled off the counter and split open when it hit the ground.
I offered to clean the mess.
Usually when you buy food from literally anywhere, they don't just hand your take out containers and make you do it yourself.
I thought he would remake my drink free of charge because it really wasn't my job to be doing that. However, he asked me if I was going to order anything. I ordered and I paid.
I have been coming here for years but I will never order from this location.
Appalling customer service.
Wrost bubble tea on the planet. They used powdered mango and no taste at all. They are gready they first said they don't have special mang one they took regular one but it was totally taste like nothing. Milk tea was average.
Order is always accurate and on time, Bubble tea quality is on point.
I love the drinks, and the staff were very nice, I recommend you come to this Chatime shop!
Super grateful to Liam and Jason for their kindness, support and help in trying to figure out the new app system. Their customer service was exceptional. Thank you again!
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