GOLDEN LECHON • Sheppard & Brimley

Communication is really off with this place, its just sad how when you're showing your interest to buy they're all over you taking care of you being all nice and polite and such a great communication but once you pay them they dont care anymore...

Lechon was late, they said they're gonna rush nalang, we said juzt make sure the lechon is good,
Rushing lechon in cooking is no good because it should take some time to avoid being undercooked inside... so they were able to deliver it after awhile we were so excited lechon was looking good
But soon as we start chopping it, pink everywhere still uncooked, we told them they can only offer us to to just return it and they will pick it up...

Lechon does taste good but please if you cant be consistent, if you cant provide a good service just dont offer one, lechon is not just an ulam that we order on regular days, we order lechon for special occasions, DONT RUIN occasions for people!! Lechon is also not cheap!

Lechon taste good, if you're willing to take the risk ok but if you want to be sure that you'l get a good lechon and also on time try elsewhere

Atmosphere: 1

Food: 1

Service: 1

Wish I can give zero review . Owner is rude, service is horrible, food is bad. Don’t bother coming here I promise.

Atmosphere: 1

Food: 1

Service: 1

I do not recommend buying lechon from this seller.

In 2024, I called to inquire about lechon prices. The seller recommended the 70 lb lechon for $350, which I agreed to since it was only slightly more than the smaller size. She later asked for a $113 deposit to confirm the order. I sent $120 via e-transfer, but the receipt only showed $107. When I asked why, she said tax was deducted from the deposit - something that wasn’t communicated beforehand. I also only found out after paying that the deposit was non-refundable. To be fair, I should have clarified more before sending the money, but the lack of upfront information made things confusing.

On pickup day, we waited an extra hour for the lechon to be ready. Despite being quoted $350, we were charged $243 on top of the $120 deposit. That math didn’t add up - $350 minus $120 should be $230. Even if I had to pay more, I didn’t appreciate the lack of transparency, which left me confused and with no choice but to proceed with the order and accept the loss. Despite this, I still chose to support the business.

In 2025, I hesitated to order again, but guests had complimented the lechon, saying it was delicious and well cooked. Hoping for a smoother experience, I placed another order for the same 70 lb lechon at $350.

This time, to avoid confusion, I asked the seller multiple times: if I sent a $100 deposit, what would be the remaining balance? I confirmed more than once that there would be no added tax and that I’d owe exactly $250 at pickup. She assured me that was correct.

However, when my friend went to pick it up (since the event was far from us), they were told the total was $282 via e-transfer, and only $250 if paid in cash. I was once again confused and stressed. In 2024, I paid tax on the deposit but not on the balance. This time, there was no tax on the deposit, but tax was suddenly added to the remaining balance, even though I used the same payment method as before. The inconsistency didn’t make sense and added to the frustration.

I don’t mind paying taxes if it’s explained upfront, but in both cases, pricing kept changing and communication was lacking. While some confusion was partly my fault for not clarifying every detail in writing, the seller also failed to provide clear and consistent information.

The seller is friendly and experienced, and the lechon itself was delicious and well cooked. However, pickup was delayed by an hour both times, pricing was unclear, and the entire process was more stressful than it should’ve been.

I’m reluctantly giving one star - not for the food quality, but for the overall experience. If you decide to order, be very careful - confirm all charges, tax details, and pickup times in writing. Unfortunately, I won’t be ordering from them again and will look for a more reliable and transparent seller next time.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Lechon

Inconsistency pricing. Lack of customer service and transparency

Service: 1

Horrible customer service. Ordered ahead of time (June 20) for lechon worth $350 to pick up (June 28) @1:30pm. Went ahead earlier to try + pick up and was greeted by a lady who said to call Joyce. Called numerous times with no answer. When she did pick up, she had asked to send the paper slip of the order (which we did) and she just hung up the phone. After sending the slip and waiting about 10mins, we tried calling back. No answer until the last call where she stated that she hadn’t looked at the order slip yet. As we’re waiting for her to call back (she never did) to inform us that the lechon is ready, got fed up and called her again as the time is now 2pm. She then texted that it was “too loud” for her to answer our calls and “i’m not there sorry”. It’s currently 2:50pm and she is still not here!!! There’s another man here who has been waiting since 1pm for his order and multiple others also waiting to pick up. Wouldn’t recommend this place to anyone wanting to order for an event.

I love the peanuts from here, have never had anything else but it looked good

This is my 2nd time I buy lechon is good and jucy delicious I have to recommend to all my friends this location in scarborough

This place used to be our go-to spot for buying lechon. They no longer require a deposit, so we pre-ordered a lechon worth $300 for Thanksgiving. On the day of pick-up, we arrived, but no one was there. We found the receipt, and it stated the total was $350 instead of $300. We called the store to politely ask why the price was different, and a lady named Josephine answered rudely. She told us to just cancel the order because many people wanted lechon that day, and she said she wouldn’t wait for us to pick it up just for one lechon. She also mentioned that the farm didn’t have smaller pigs available, but they should have informed us about this ahead of time. The issue isn’t the price difference but her rudeness, which prompted me to write this review. She kept insisting we cancel the order. Terrible customer service.

Service: 1

We ordered a 55 lbs lechon and a large tray of mixed dessert last week .The lechon was a hit!! Really tasty and crispy!! The problem was ,the customer service requires a lot of improvement!!A deposit of 113 dol was required to order.So I did etransfer as advised.The receipt that was provided was just the date, pick up location and the size.There was no name and no amount written as to how much was deposited and the balance.I had to text Jocelyn ( ? owner) and had to place several calls to send me a proper receipt. She insisted that it was okay and just show them the incomplete and unacceptable receipt. She eventually sent me the properly filled out form.
The large mixed dessert tray that was also ordered was in a different location. Very disorganized!! We opted not to pick it up since it will take another hour to travel.Guests were waiting at the party.
She was upset,texted me back in a rude and very unprofessional manner.

I hope this review will be taken constructively for a better customer service.

Thank you!

Food: 4

Service: 1

Recommended dishes: Lechon

This is the second time I ordered delivery at OU for a whole lot at Olga half so sad by her beware

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Lechon

I agree with other reviewers about the lack of customer service at this restaurant. I visited on Saturday and stood in front of the counter, only to be ignored by the lady who came out and started talking to someone behind me. After waiting a few more minutes, I had to interrupt to ask for service, only to be told they don’t have lechon before she left. This experience tells me everything I need to know about this place. I will never come back and do not recommend it to others.

Atmosphere: 1

Service: 1

Gave the wrong size of Lechon.
Unprofessional ordering
Doesn’t honour etrasnfer

Atmosphere: 1

Food: 1

Service: 1

Ordered a full sized lechon and when it arrived we were not disappointed!! The skin was crispy and the meat was tender. Will order again for the next special event. Best lechon so far in Scarborough.

Food: 5

Service: 5

I’ve been coming to Jace Pinoy for a decade, and it is my favourite place to get food. They have the best homemade Filipino dishes and street food snacks. The quantity is more than generous, and the price is more than worth it. The lechon is amazing along with the homemade sauce. This is the only place you should buy Your whole life, if you want to impress your guests! If sometimes you have to wait a bit, that’s a small price to pay to get amazing food.

Atmosphere: 5

Food: 5

Service: 5

Their Lechon is far more tastiest pig roast than the existing competitor! I will recommend a challenge!!!

Atmosphere: 5

Food: 5

Service: 5